Reviews

Sort By: Date Most Helpful 11-20 of 136 Reviews
Pierre van der Venne   –  
Estonia EE
Visited: August 2023 Reviewed: Aug 19, 2024

Email Pierre van der Venne  |  50-65 years of age  |  Experience level: first safari

meticulous in the preps ,committed in the execution
5/5

communication was excellent during office hours for the local part. Communication was excellent 24/7 for the international part.
Service was excellent ,cristal clear and plenty in the privately owned accommodations ,Service was poor at the state owned accommodations .
Value for money was great, in fact ,it was more value for the money in our eyes.
Reliability was poor on the rental car side, but extraordinary on the tour operator side, Hats off, we felt pampered.
On the tour itself: we shot our-selfs in the foot by a tall order on "tings to see". We found out the country is bigger then we thought, and spent too much hours on relocating.
As with many "first visits" happen, you want really see all you can see. Lesson learned, curb your enthusiasm , and don't drive too long.

Our disappointment at Etosha was bigger then what we got told on the road by the privately owned accommodations. Etosha has got the name, but it's lack of commitment in the entrepreneur's sense is saddening. It might suit for self-drive campers, but it was mediocre in our pampered expectational eyes.

The above line is (obviously) a comparing/reflection to the INSANE LUSH/POSH/WANT OF NOTHING treatment we got at ALL the other accommodations. I have no words how good these are. The sun-rise/sun-sets, the food, the rooms, the hospitality ,the frankness shall remain in my heart for ever. Who puts a settee and a solar panel powered pink fridge in the middle of the desert ,filled with chilled refreshments ? (free of charge).
Mount Etjo Lodge and Omunga Bush Camp knocked all out of the ballpark. I wont tell, go and see, your jaw will drop !
Gondwana Sosusvalei is oozing "honeymoon". Its Braai is mindblowing.
I force myself to stop writing now, because i could fill ten pages .

Craig   –  
Germany DE
Visited: August 2024 Reviewed: Aug 10, 2024

Email Craig  |  35-50 years of age  |  Experience level: first safari

Indigo Safaris understood our desires and created a tailor-made holiday that we will never forget.
5/5

Our family went on an amazing two-week holiday to South Africa from late July-early August 2024. While I was somewhat familiar with South Africa, the process of arranging the perfect safari and arranging the rest of our South Africa trip was daunting. While I usually prefer to be self-sufficient, I contacted several tour operators. I was immediately highly impressed with Indigo Safaris and especially Matthew. Matthew was highly responsive and quickly understood our family’s interests and adjusted itinerary proposals as we adjusted our price ranges and travel wishes. We booked our holiday relatively short notice, and Matthew worked diligently to find availabilities at the ideal locations. At each stop along our trip, Matthew’s guidance to the lodges, hotels, and transfers were followed through. There was not one small detail that did not go perfectly as planned. He also provided various guidance on driving routes, restaurants, and places to consider avoiding. We spent four nights on our safari and our lodge stay was incredible. We also not only saw the Big 5, but also the Magnificent Seven. I would highly recommend Indigo Safaris and I would definitely use them again.

Dana Howell   –  
United States US
Visited: June 2024 Reviewed: Aug 6, 2024

Email Dana Howell  |  65+ years of age  |  Experience level: first safari

Better trip than I could possibly have hoped for
5/5

I picked Indigo Safaris randomly online when I was looking for a safari to Botswana and the Okavango Delta. Michele Addison contacted me right away and gave me several choices after I told her what I was trying to find. I settled on an 11-day safari with Bushways. I started in Maun and ended in Victoria Falls. They can accommodate up to 12 people but there were only 3 of us, plus our guide and cook. We saw lots of animals. After getting to Victoria Falls, Michele helped me add on a trip to Hwange Park with a stay at the Mombo lodge. Michele responded to me promptly and I changed and added things several times. She helped me get a reservation at a hotel in Johannesburg for the day before my safari and added reservations at the end of the trip when I needed to wait for a friend to arrive. She always gave me options and she answered my many questions. The communications and service were fantastic. I felt like I got a good price for an excellent safari. I couldn't be more pleased with the whole experience. I highly recommend them.

Hitomi Mori   –  
Germany DE
Visited: June 2024 Reviewed: Jun 22, 2024

Email Hitomi Mori  |  50-65 years of age  |  Experience level: first safari

Dreamy and wonderful safari experience was made possible!
5/5

Thanks to Kerry, my first safari experience was great !
I am so grateful with Kerry's warm, careful advices and services, with remote contact.
you dispelled all my anxiety about the remote communications and first safari adventure.

I am looking forward to have this company for my next adventure! surely!

Andrew J   –  
United States US
Visited: April 2024 Reviewed: May 10, 2024

Email Andrew J  |  50-65 years of age  |  Experience level: first safari

Very attentive, responsive operator
5/5

About 2 weeks before arriving in Namibia, I reached out to Indigo Safaris for assistance in planning a trip. They were incredibly responsive and attentive during the whole planning process. I gave them a general idea of what we were interested in doing, budget, and other basics (our desire to travel on our own), and they developed an itinerary. They would contact me to provide options for activities, accommodation information (all excellent, by the way), and other suggestions they had to improve the trip under the tight time table we had. It was the smoothest interaction I've ever had with a tour operator and was completed in about 5 days, which was a relief. The support continued when we arrived in the country, where we ended up immediately behind schedule after a long-delayed flight. After my quick message regarding our delay, Ines at Indigo changed our accommodation for the first night and updated our original hotel regarding our arrival status, allowing us to just unwind after a long day of travel. It was an excellent trip made easy by Indigo!

Evangeline Smith   –  
Canada CA
Visited: April 2024 Reviewed: May 2, 2024

Email Evangeline Smith  |  65+ years of age

A great experience with Indigo Safaris in planning our visit to Cape Town.
5/5

I fell upon Indigo Safaris by chance while doing an internet search for our Africa trip. Our group of seven needed help in planning six days in Cape Town. We were connected to Kerry Wyatt, a senior specialist with the company. Our group has travelled all over the world and we have to say that Kerry met all our expectations. She was patient with our numerous requests, prompt in her replies and offered advice and her professional opinion on all our concerns. She was considerate of our budget, the average age of our group and dietary restrictions. Kerry booked us at La Splendida, a boutique hotel on the waterfront with spacious rooms and all the basic amenities. Breakfast is included. We were pleasantly surprised with the choice and quality of the breakfast at Sotano, the restaurant connected to the hotel. This restaurant has a fun and vibrant after work clientele and offers a great, and affordable, menu for lunch and supper. Kerry also, organized with care, tours for every day of our stay, from the Cape Town peninsula, to the vineyards, the museums and many other attractions of the city and surrounding area. On arrival to Cape Town we were greeted at the airport by a driver who took all seven of us to the hotel. The same attention was provided on our day of departure making sure we arrived at the airport at the proper time. I can’t say enough about Kerry and Indigo Safaris for taking care of all the details of our trip. Kerry arranged the car rides and day tours with the company African Eagle. Our guide Raegan Felix was a gem. We were, once again, very fortunate to have very knowledgeable and respectful guide who accommodated us in every possible way. Many thanks to Indigo Safaris for their diligent and very professional work. You made our trip to Cape Town one we will always remember.

Naser   –  
Kuwait KW
Visited: July 2023 Reviewed: Apr 26, 2024

Email Naser  |  35-50 years of age  |  Experience level: 2-5 safaris

A special experience
5/5

I did mobile safari in botswana with victoria falls for 10 days
It was an amazing and everything was organised very well
The local supplier was very good
I was contacting with Ines & she was very helpful

Cheryl Rampelt   –  
United States US
Visited: November 2023 Reviewed: Apr 25, 2024

Email Cheryl Rampelt  |  65+ years of age  |  Experience level: first safari

Agents are knowledgeable, organized and excellent at matching travelers with the right destination.
5/5

I am a solo traveler, who was seeking a safe way to do some African safaris for the first time without a tour group. Indigo Safaris made suggestions and we created a trip based on my priorities. My accommodations in Zimbabwe, Victoria Falls and Botswana were unique, beautiful with good service and fabulous food! My guides were terrific. I literally felt like a princess, while at the lodges. All of my accommodations, including the cities, had dining so that it was not necessary for me to find places to eat. There was enough time built in for my pre-arranged transfers and for some explorations, meaning sight seeing not animal tracking, on my own, such as in Capetown and Victoria Falls. When I needed assistance a couple of times, Indigo personnel were responsive to that.

I have travelled quite a lot, and this was one of the best trips I have taken. I believe that one of the strengths of Indigo Safaris is that the agents you work with are so experienced. They personally visit the destinations and accommodations before sending their clients there. So, for example, they knew, where I would see many elephants, which are my personal favorite wild animal, but fewer tourists.

I felt the cost of my trip was very fair. I did voluntarily book my own airfares, which of course are a separate cost, but the trip cost included all of the land transfers and many of my meals. Indigo provided me with a digital itinerary, which would have been the perfect tool had I not had my cell phone stolen on my first day. Fortunately, the staff at my accommodations assisted with getting me in touch with Indigo and my family back home. I highly recommend Indigo Safaris for any sort of trip to Africa.

Heather   –  
Canada CA
Visited: March 2024 Reviewed: Apr 9, 2024

Email Heather  |  35-50 years of age  |  Experience level: first safari

Outstanding- knowledgeable, supportive and thorough!
5/5

Absolutely amazing working with Kerry from Indigo Safaris to book my first Safari. She worked within my estimated budget to find the best possible options, provided very valuable advice for traveling in South Africa overall, and made for a completely seamless, stress-free trip. I had the trip of a lifetime and couldn’t be happier! I will most definitely be coming back to Kerry in the future 😁

Jasper   –  
Netherlands NL
Visited: February 2024 Reviewed: Apr 7, 2024

Email Jasper  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We had an amazing experience in South Africa with Indigo Safaris. Everything was organized very well, and our organizer Matthew responded very quickly to questions we had before booking. Can definitely recommend!

Average User Rating
4.7/5
Rating Breakdown
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