Reviews

Sort By: Date Most Helpful 21-30 of 136 Reviews
Richard Taylor   –  
United Kingdom UK
Visited: September 2023 Reviewed: Feb 6, 2024

Email Richard Taylor  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly recommend Indigo Safaris. Inis was helped and knowledgeable throughout :-)
5/5

We booked an amazing 2 weeks in South Africa through Indigo Safaris after getting quotes from a few operators. Inis was extremely helpful throughout the process as we made amendments to our itinerary until we were finally happy. Her responses were quick, polite and professional and her suggestions were excellent. The trip itself was incredible and we were so glad we chose to book through Indigo Safaris. We would definitely use them again.

Benjamin Zwillinger   –  
United States US
Visited: December 2023 Reviewed: Jan 12, 2024

Email Benjamin Zwillinger  |  20-35 years of age  |  Experience level: 2-5 safaris

Great Safari organizer
5/5

Everything was fantastic and as described. In particular, the game walk was fantastic and something I will be, hopefully, coming back for again in the future.

Matthew made the process simple and provided all the options, taking all the stress away from me. When I first requested the quote, the information you provided and the way you communicated was by far the most professional and well organized compared to other tour operators, which is what made me continue to want to work with Matthew. That professionalism continued throughout the process, so thank you.

Should I come back to Africa for more safaris or should any of my friends ask for recommendations, I have no hesitation in recommending them to Matthew to organize a tour.

Pietro   –  
United Kingdom UK
Visited: December 2023 Reviewed: Dec 31, 2023

Email Pietro  |  20-35 years of age  |  Experience level: first safari

Great customer support
5/5

Due to conflicting dates, we did not end up going through Indigo Safaris because we tagged along friends who had already organised one. HOWEVER, Kerry offered fantastic support and insights throughout the quoting process and was really kind and understanding when we mentioned we were no longer pursuing the Safari. Thank you very much!

Mary   –  
United Kingdom UK
Visited: November 2023 Reviewed: Dec 20, 2023

Email Mary  |  65+ years of age  |  Experience level: 2-5 safaris

Patient and helpful
5/5

My husband and I booked a 5 day Safari to Timbavati nr the Kruger Park in South Africa with Indigo. Ines, the person at Indigo who made the booking for us, was extremely patient with all our questions, and as well as arranging the safari itself, she booked our flights from Cape Town to Hoedspruit and from Hoedspruit to Johannesburg. Everything went smoothly and we thoroughly enjoyed the whole experience.
I would definitely recommend Indigo Safaris and Ines in particular.

Alison   –  
Australia AU
Visited: December 2023 Reviewed: Dec 19, 2023

Email Alison  |  50-65 years of age  |  Experience level: first safari

A brilliant way to discover Africa
5/5

Matthew was an excellent communicator, without being pushy. His arrangements were detailed and precise. Our driver was excellent, happy to chat and answer questions but also happy just to let us marvel at the scenery and all transfers were on time and easy. Our stay at rhino ridge was wonderful, and a wonderful introduction to African animals.

Brian T   –  
United States US
Visited: September 2023 Reviewed: Nov 27, 2023

Email Brian T  |  35-50 years of age  |  Experience level: first safari

Probably the best journey I've ever taken in my life!
5/5

First, the Chobe River Lodge was absolutely incredible. Very beautiful, luxurious, comfortable, clean, amazing location, amazing cuisine. By far, though, the service at the lodge was sublime. The staff was absolutely incredible. To say this place was amazing would be an understatement.

Next, all of the excursions were amazing. We saw SOOO many animals! I could not believe how many species of animals there were in the Chobe River Park! And the landscape and views in that part of Botswana (Kasane) were just incredible. And the guides were absolutely incredible. Very knowledgeable of the zoology, biology and history.

And Matthew at Indigo Safaris did an INCREDIBLE job booking my journey. Absolutely everything went according to plan. The booking process, including the itinerary, information, payment process and logistics all went smoothly. Everything went according to plan. And I truly appreciate him working with me to customize the tour with an add-on excursion to Victoria Falls. That too went completely to plan.

I would absolutely use Indigo Safaris AND the Chobe River Lodge again, and would recommend both to any of my friends or colleagues who are considering travel to Africa.

Fiona Merriweather   –  
United Kingdom UK
Visited: October 2023 Reviewed: Nov 15, 2023

Email Fiona Merriweather  |  50-65 years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

Liked the personal touch, not just e-mails but also an introductory phone call which gave opportunity to ask questions. October is a good time of year to visit, no insects, and not too hot. Seeing all these amazing animals in the wild, close up, was truly magnificent. The lodges we stayed in were comfortable, not luxurious but homely and the staff were lovely. The food was simple tasty homemade fare and there was a bar for drinks in each site. The bush barbeque was very atmospheric, especially when a hyena came near. All organisation was very smooth safari is not cheap but the cost was reasonable.

Fabio Galbiati   –  
Brazil BR
Visited: October 2023 Reviewed: Nov 6, 2023

Email Fabio Galbiati  |  35-50 years of age  |  Experience level: first safari

The best choice for a trip to Africa
5/5

My wife and I came back from Africa with the best impression we could have about our agency. Indigo Safaris provided a super high level experience in terms of service, lodges, transfers and everything. I found them on line and for sure we were sort of worried about if they exist or not, if all was real or fake. I believe this completely understandable once we never know what can happen nowadays. But I really hope this message I leave here right now let people travel and buy their services in a more relaxed way.

They were amazing and all of this was personalised by Kerry Wyatt. She was just the best! Amazing services, everything super outstanding from the first contact to other demands through the process until the end! Everything was perfect and we had the best time we could have in Botswana! We fell in love for the place! Kerry has maden our dream comes true for real!

We really appreciate her services!! Awesome!

Ariadna Olivé   –  
Spain ES
Visited: October 2023 Reviewed: Oct 30, 2023

Email Ariadna Olivé  |  20-35 years of age  |  Experience level: first safari

Professional
5/5

It has been fantastic. Kerry, our contact, has always been very supportive and looking for the best optiona for us. The organization has been perfect and we enjoyed a lot the safari, the food, the guide, the resort. For sure we will collaborate with Indigo Safaris again :)

Jody   –  
Australia AU
Visited: September 2023 Reviewed: Oct 12, 2023

Email Jody  |  35-50 years of age  |  Experience level: first safari

Professional and experienced catering to our budget, wants and needs in every way possible.
5/5

From the very start of looking for a safari for my son and I, I wanted it to be a memorable experience for us both.

I had looked on several sites before finding Indigo Safaris and Kerry was the first travel agent who had made contact with me and asked if we could have a live chat over zoom. Kerry went out of her way to make sure that I had the best safari within my budget and that included all the experiences I wanted.

She had no doubt at all that I would see the 'Big 5' and that we would have the best experience. She talked of the safaris she had been on and even how she had been to the places she was suggesting, the layout, what would be provided with, the safari experience and in detail.

I couldn't find any reviews on TripAdvisor and Kerry provided personal references for reviews that I could contact and the people that I contacted were singing Kerry's and Indigo Safaris praises.

After a few different options I decided on Basecamp Explorer for our 4 night and 3-day Safari In Kenya.

We had a trip planned to go to Japan first before going to Keyna. Kerry made sure that she was in contact with us throughout our trip and leading up to getting to Nairobi.

Our Safari guide Simon picked us up at our accommodation in Nairobi and we drove 5 hours with two breaks in between.

Our accommodation at Basecamp Explorer was a glamping/camping style tent with yummy meals provided for breakfast, lunch and dinner and customer service that always went over and beyond our expectations. Our tent had hot running water, a flush toilet, and two twin beds which was super perfect and everything we needed. This camp is also know for being the place where Barack Obama and his family had stayed when they were in Kenya.

Within the 3-day safari we went out twice a day every day with our driver Simon and went out on a safari jeep with only my son and I in our jeep. There were times where we would see other safari vehicles with up to 12 people in one vehicle and we felt so happy it was just us in ours. It meant we had a really personalized experience with Simon, and he could work with us to see exactly what we were wanting to see and focus on.

Our hostess Esther thoroughly looked after us with every meal and made sure our stay was amazing. We even had personal security guards that would stay up all night and guard our tents.

We saw so many zebras, and warthogs and giraffes, it became so normal to see them every day. We also got to see Hippo's at breakfast one morning getting into the river. We saw Buffalo, a Cheetah with her little cubs, Lions just strolling around, Elephants with their babies, and a black Rhino as well which is super rare. We even saw Lions sleeping in a pack one day. Every interaction was so close it was surreal, to see these beautiful animals in their own environments living their best lives. Loved every single moment.

We enjoyed every single second and were so looked after the entire time by the Basecamp Explorer Team, Simon our Driver, and Kerry from Indigo Safaris. Couldn't have had a better time and would forever and a day sing the praises of Kerry and Indigo Safaris.

Thanks again Kerry for everything.

Average User Rating
4.7/5
Rating Breakdown
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  • 2 star 1
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