Reviews

Average User Rating
4.5/5

Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-10 of 14 Reviews
Pedro Soares   –  
Brazil BR
Visited: May 2014 Reviewed: Jul 24, 2014

Email Pedro Soares  |  20-35 years of age  |  Experience level: first safari

We've done a wonderful safari at Masai Mara, Serengueti, Ngoro Ngoro crater and Lake Manyara.
5/5

We've done an amazing Safari with Maasai Trails East Africa. Since the beginning, we have all the support and convenience, with the incredible help from Robert. We were luck to get two especial guides in each cowntry (Paul at Kenya side and Comfort at Tanzania side) that provided all the support, help and everything that we need. Especial thanks for them!!

I can't say anything diferent the totally recomend Maasai Trails for everyone. It's guaranteed to have a great trip plan with perfection!!!

Reply from Maasai Trails East Africa
Reply from Maasai Trails East Africa
Posted on Jan 17, 2015

Dear Pedro Soares,

We are glad that you safari with us in Kenya and Tanzania was a perfect one! We have endeavored to instill this aspect throughout our safari operations in East Africa and we are glad that you did enjoy. We will be looking forward to seeing you again in future!

Robert

Kathrine Hay Heddle   –  
Kenya KE
Visited: September 2014 Reviewed: Oct 18, 2014

Email Kathrine Hay Heddle  |  35-50 years of age  |  Experience level: 2-5 safaris

An unfogetable and Memorable lifetime experience!
5/5

Having stayed in Africa for sometime i had thought that i had seen and experienced what most people would call a true African experience. I was wrong until recently we decided to a family safari combining Kenya & Tanzania.We contacted Robert from Maasai Trails East Africa for this safari and with few mails to and forth we were set to go, well experienced staff good and excellent tour guide who never dissapointed at anytime...they knew exactly when and what time where we should be for an excellent game drive. Good lodge/camps selections and among all a well planned safari, i would recommend Maasai Trails East Africa to any on seeking an African safari/holiday!

Ian   –  
Kenya KE
Visited: August 2015 Reviewed: Aug 31, 2015

Email Ian  |  20-35 years of age  |  Experience level: over 5 safaris

Top quality service.... I can't recomend them enough!!
5/5

I'll keep this sort but to the point!

We hired 5 vans over a one week period, for 24 guest, and it was fantastic. The service was professional, the drivers were fun and cheery, and the vans were modern.

I've lived and worked in Kenyan most of my life, so I speak from experience when I say they are a SOLID company and one you can trust!

I will be recommending them to all my friends, family and everyone else.

Katie   –  
Canada CA
Visited: December 2015 Reviewed: Jan 11, 2016

Email Katie  |  20-35 years of age  |  Experience level: first safari

Nairobi Day Tour
5/5

Matea Tours was very easy to work with - I was coordinating a day trip in Nairobi from overseas, and Georgette was very helpful, quick to respond, and offered good suggestions. We ended up having an amazing itinerary: Morning game drive in Nairobi National Park, visit to the Elephant Orphanage, the Giraffe Centre, and a visit to the Karen Blixen Museum. To make this day trip even better, we had an amazing tour guide named Patrick - he was very informative and has a great sense of humour. I would highly recommend requesting Patrick as your tour guide if you decide to do a similar or edited version of our itinerary. Everything was smooth, safe, and 100% memorable. Great company!

Raymond Massae   –  
Tanzania TZ
Visited: March 2016 Reviewed: Apr 14, 2016

Email Raymond Massae  |  35-50 years of age  |  Experience level: over 5 safaris

Unforgettable Family safari & Adventure!
5/5

On behalf of the Raymond's i would like to personally recommend this company and its entire team of staff for an outstanding 6 days safari visiting the Aberdares National park, Samburu & the Ol pajeta conservancy. A part from the quick response during the planning phase both the driver guide(Paul) and the lodges booked we had the best of customer service. Paul was sharp at pointing out the wild animals and new where to visit at each particular time during the game drives. My recommendations to all those planning a safari with this outfitter my recommendations ask for Paul as your driver guide!

Roseballe Gathoni Frank   –  
Kenya KE
Visited: April 2016 Reviewed: May 24, 2016

Email Roseballe Gathoni Frank  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome experience....
5/5

We had an amazing time doing Lake Nakuru and Masai Mara 4 days 3 nights safari with Maasai Trails East Africa and the guide was Paul. The planning phase was excellent, very quick response on emails and telephone conversation answering each and every question to detail. Good safari van and excellent guiding skills from Paul who was very knowledgeable at each and every animal spotting and willing to drive an extra mile to make sure we saw them all..

We cant find more better words to express our satisfaction but to recommend them both on safari booking and other forums too...overall the best safari planner to my second Kenyan family safari.

Michael Schoenfeld   –  
United States US
Visited: June 2019 Reviewed: Oct 31, 2019

Email Michael Schoenfeld  |  50-65 years of age  |  Experience level: first safari

My Daughter and I had an amazing experience
5/5

My daughter and I had a three day safari in southern Kenya with Robert Malusha. He was absolutely wonderful and setting up the experience, and our trip was effortless. What a wonderful time, and I would not hesitate to book with him again!

Karen Bachman   –  
United States US
Visited: February 2019 Reviewed: Oct 31, 2019

Email Karen Bachman  |  65+ years of age  |  Experience level: first safari

Amazing experience ! Can’t even put into words his great this experience was !
5/5

The tour was perfect , our expectations beyond anything we had imagined Everything was taken care of for us so all we had to do was enjoy the experience ! I recommend them without and reservation and we will return ! 5 stars to Robert !!

Lisa W   –  
United States US
Visited: June 2019 Reviewed: Nov 1, 2019

Email Lisa W  |  50-65 years of age  |  Experience level: 2-5 safaris

This was a wonderful safari with expert experienced guides! Highly recommend, very professional
5/5

I would use the company again, no questions! In fact I’ve already rebooked! Wonderful, professional service. Very experienced guides and beautiful hotels!

Kristen   –  
United States US
Visited: December 2018 Reviewed: Nov 3, 2019

Email Kristen  |  20-35 years of age  |  Experience level: first safari

Great communication; informative and fun tour!
5/5

Communication was clear and easy, both during the planning and day-of with our driver. The tour itself was incredible and thoughtfully curated to our interests.

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 14
  • 4 star 1
  • 3 star 2
  • 2 star 0
  • 1 star 1
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