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Rohit   –  
India IN
Visited: August 2023 Reviewed: Aug 20, 2023

Email Rohit  |  20-35 years of age  |  Experience level: first safari

Excellent safari exp. But don't deal with noah
4/5

I booked the safari experience from Wildebeest from aug 11 to aug 15th. Nairobi airport pickup - amboseli - Nakuru - mara and back to nairobi.

Our guide was dennis.

I had an amazing time, thanks to Dennis , the vehicle we were in was very good and Dennis made sure we felt safe. He made sure we had a great safari experience and we were lucky to see the migration crossing as well.

I would recommend the experience with Dennis to everyone.

The 2nd part of our journey to diani was riddled with troubles and we had to waste an entire day of our expensive trip because of Noah the owner/manager. Noah is the unprofessional manager who left us high and dry on 3 occassions -
1. He messed up our train tickets and we ended up wasting an entire beach day because of an early bus (our last resort) because of his unprofessionalism.
2. He messed up our mara hotel itinerary and we had to travel 3 hours extra late in the night and had the audacity to blame us for his goof up.
3. He tried to charge us extra park fees - 160$ for his own mistakes.

Notably, we got really bad seats in the train that he did book, his delay in payments for the park fees made sure we waited 20 mins min each time outside the safari gates.

Never once did he ever make an apology that was genuine.

Although my experience with widlebeest was amazing, I have a sour taste because of noah, would strongly urge folks who deal with Noah to document everything on email as proof.

5/5 for Dennis our guide.
10/5 for Kenya and the experience
-5/5 for Noah the owner/ manager.

3.5 for wildebeest, still one of the best experiences of my life minus the issues we had to deal with because of noah.

Go for it but be careful and document everything.

Richard   –  
United States US
Visited: May 2024 Reviewed: Jun 13, 2024

Email Richard  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent itinerary with knowledgeable guides and good accommodations made for a rewarding safari.
4/5

The requested itinerary for an 18 day photographic safari by professional photographers through parks in both Kenya and Tanzania including the Maasai Mara and the Serengeti met most of our expectations and was very rewarding, due in large part to the expertise of the driver/guides Dennis and Hamza. They were excellent in locating game and getting us into position to best photograph the animals after a little coaching on how to position the vehicles. It appeared however, that they were not always adequately informed regarding the details of the trip that had been committed to us. Not everything was as advertised, for example, the first day two planned activities were not included, and a lunch on the last day was missed.

For the most part, the accommodations were as advertised with some camps better than others, however charging electronic devices was difficult in a couple of locations. The food was adequate to good and again the quality and variety varied by camp.

Optional additional activities, such as a photo safari on water at a lake and a visit to a Maasai village were offered and taken, which were very good, but the additional cost should have been advised before embarking on the adventures.

As there were some long and very difficult road transfers between parks, adequate rest and washroom stops were not sufficient on some legs. A six hour transfer with no bathroom break planned for senior citizens is not acceptable.

The largest complaint was the timing and execution of our departure at the Nairobi airport. Instead of departing our last camp at a time that would have allowed the proper travel time, with lunch included as advertised, and gotten us to the airport at a time coinciding with airport checkin, we departed the camp in the morning, did not stop for lunch and arrived at the airport at 3pm with a departure at midnight, and we were dropped without any guidance regarding the airport or facilities for waiting for a checkin at 7pm. We felt abandoned.

Given the few issues, we were satisfied with our trip and experience and would use Wildebeest again with a better understanding and agreement on some of the details mentioned above. We didn't expect anything beyond what we contracted for, but we did expect to receive what we contracted for.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 406
  • 4 star 52
  • 3 star 12
  • 2 star 7
  • 1 star 14
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