SafariBookings has received complaints from clients about Bramwel Safaris | Tanzania.

Reviews

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Basak Gucciardo   –  
Turkey TR
Visited: February 2014 Reviewed: Mar 4, 2014

Email Basak Gucciardo  |  20-35 years of age  |  Experience level: first safari

Excellent experience!
5/5

My husband and I just came back from a 10-day vacation in Tanzania with Bramwel Safaris. We are absolutely blown away by the beauty of this country and the kindness of its people! But, that's a different story and this review is about our operator. We found Bramwel through this website and feel like it's our duty to give them the review that they deserve. Our operator William has always been very prompt in responding our questions and queries since we first emailed him months ago. He answered each and every question we asked with patience, prepared a detailed plan and ensured that we feel comfortable and secure before we booked the trip. He was reachable and ready to assist us 24/7 (I literally called him at 3am thinking that we had a problem with one of our domestic flights - yet we didn't-) since the moment we arrived in Tanzania. He met us at our hotel in Arusha on our day of arrival, and then called and checked on us daily (until we got back home) to make sure that everything was going well. We quickly felt like we had a local friend who genuinely wanted us to have a great time in his country. We really appreciated that! Our safari guide Joshua was a wonderful man! He was not only an expert wildlife guide, but he also had a very kind personality, which was very important since we spent 6 days with him inside a car. He was very knowledgable, professional and friendly also extremely skilled in spotting animals. We are very grateful to him for showing us so many animals (big 5 and more!) and teaching us so many amazing things about nature and wildlife. I think we were just so lucky to have him as our guide and we would definitely ask for him if we go back. In general, we were truly content and satisfied with Bramwel. It all went flawless, honestly, beyond our expectations. We are just so fascinated that we cannot wait to go back and explore more of this amazing continent! We cannot thank these guys enough for this amazing experience, and we cannot recommend them enough!

Jim   –  
United States US
Visited: February 2014 Reviewed: Mar 4, 2014

35-50 years of age  |  Experience level: first safari

Hakuna Matata!
5/5

My wife and I booked our honeymoon with Bramwel Safaris through William. From start to finish our experience was fantastic. William handled all of our arrangements, connecting flights, accommodations and guide and everything was absolutely perfect. Our guide Joshua, was outstanding. A true expert with the animals and a most pleasant person to be with for 6 days. The accommodations William arranged were also perfect in everyway and much more than we had expected. Honestly, I can't speak highly enough about our travel in Tanzania. The country is beautiful. The people wonderful and gracious and of course.. the safari experience was amazing.

Patrick S.   –  
United States US
Visited: May 2014 Reviewed: Jul 2, 2014

Email Patrick S.  |  35-50 years of age  |  Experience level: first safari

Couldn't have had a better safari experience or better customer service!
5/5

My wife and I used Bramwel for a weeklong safari in Tanzania in May 2014 and could not have been happier with the booking process and the experience.

We asked 8 or 9 diffent companies for estimates and were pretty wary after a friend had a bad experience with another company who unexpectedly switched him to downgraded hotels once he had arrived. So communication was particularly important to us.

William with Bramwel was the most responsive and helpful person of all the companies we'd worked with, and their prices were among the best. We asked for a proposal for a week and received a very detailed document wiht prices, pictures, itinerary, etc, within a day. My wife and I also did our own research about game locations, hotels, etc, and went back and forth with our own requests and itinerary modifications, and no matter how high maintenance we were, William could not have been more accommodating. Even after we settled on a plan - skip Arusha, do Serengeti/Ngorongoro/Manyara/Tarangire and add a resort in Zanzibar, Bramwel remained helpful in a way I've never experienced with professional services.

We wanted Internet access so William bought us two SIM cards with service. Had a toothache on the trip (in the middle of nowhere) and Bramwel figured out how to get some medication the same day. Everything little detail was taken care of -- little flights between airports, rides, needs during safari -- and from the point we landed till the point we left felt like royalty. The service was particularly valuable since we were not familiar with Tanzania and valued the support we got.

Our driver, Gideon, too was amazing. He found so many animals the first day (Tarangire -> Serengeti) that we started having fun by giving him a list of animals we wanted to see and made a game of how quickly he could take us to one. He was constantly on the radio with park rangers and any time he heard of something interesting -- a kill, the rare leopard -- he raced to get us in a position for great pictures before most other drivers caught up with us. This was particularly effective since during slower periods (and they happened), whenever there was a lion, within 15 minutes the area would be filled with another 20 jeeps, and being first meant having the best view.

Bramwel provided us with one of the best travel experiences we've ever had and we recommend them highly.

Jinglin   –  
China CN
Visited: July 2014 Reviewed: Aug 1, 2014

Email Jinglin  |  20-35 years of age  |  Experience level: first safari

Fantastic!
5/5

It was a great experience traveling with Bramwel for a 3-day Safari in Ngorogoro Crater, Lake Manyara, and Tarangeri. The beauty of landscapes, animals, and Masai culture is breathtaking. Our guide, Mark is very nice and experienced. He know the animals well and helped us spot all sorts of animals, ranging from lions, giraffes, elephants, to baboons and even bush babies. Our amazing chef, Josephet was feeding us well. We had the best food for these three days since we got in Tanzania after 2 months. The campsite we stayed in was beautiful, clean and comfortable, they even had hot shower! The manager William was super nice and helpful, and most important of all, he gave us a good price.
I would recommend it to anyone and I'm planning on going on a Kilimanjaro Trekking with them.

Julia S. (Washington, DC)   –  
United States US
Visited: July 2014 Reviewed: Aug 4, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Fantastic Safari with Bramwell - Highly recommend!
5/5

I went on a three-day/two-night safari with two friends to Tarangire National Park, Ngorogoro Crater and Lake Manyara with Bramwell Safaris. We overnighted at Sun Bright Campsite both nights which is located just a few minutes from the entrance to Lake Manyara National Park. Our driver and guide, Mark, was excellent, funny, had 10 years of experience and was happy to oblige our requests as to our movements in the national parks. The land cruiser vehicle was very comfortable, didn't break down at all and even had outlets so we could recharge our mobiles and cameras if the batteries ran low. Our cook, Josephat, was an absolutely lovely man and I ate extremely well under his care. I was very impressed with his dishes despite not having a real kitchen at his disposal. William, our safari agent, was very friendly and professional. He replied to emails very quickly and followed-up with us throughout the trip to make sure everything was going well (he even picked us up from the bus station when we arrived in Arusha and made sure we made it to our next destination safely). I thought the trip was great value for money (we had researched quotes from 6+ different safari tour operators and Bramwell came back with the best quote) and we saw a lot of animals, I felt safe the entire time, I ate really well and slept like a baby! I will definitely recommend Bramwell to family and friends when they consider safaris to Tanzania.

Mark   –  
Malta MT
Visited: August 2014 Reviewed: Aug 17, 2014

20-35 years of age  |  Experience level: first safari

Amazing safari in Tarangire, Serengeti and Ngorongoro
5/5

We had booked our 6 day safari with Bramwel safaris about a year in advance and they took care of everything for us. William was always there to help us plan out our safari because our dates were not flexible, reaching Bramwle by email or telephone is very simple and the staff are really helpful.

Our port of arrival and departure was Nairobi airport in Kenya and Bramwel were so kind to arrange for our transportation to Arusha and our safari guide Gideon and William were at the bus stop in Arusha at 8 in the evening waiting for us to take us to our hotel for the night and we were in for a big surprise as we were alone on our safari and this was a bonus for our honeymoon.

We visited Tarangire, Serengeti and Ngorongoro and all the Sopa Lodges booked by Bramwel were exclusive and gorgeous hotels, with wifi services also.

Gideon, our tour guide was very keen on our experience within the Serengeti and was well informed about the animals and very enthusiastic to show us the beauty of the plains of Africa.

After 6 days of an unforgettable experience, I must say that Bramwel left us with a very good taste of Tanzania and with an appetite for coming back to the Serengeti and Ngorongoro for another nourishing adventure.

I recommend Bramwel to anyone wanting to visit Tanzania.

Fabieb Visited: January 2015 Reviewed: Jan 20, 2015

20-35 years of age  |  Experience level: first safari

stunning, trustful and affordable journey
5/5

This company is a local company. It mattered to me to get through a local one and not through another European swindler that would only make profit on the back of people of Tanzania for the same thing.

An outstanding quality of service and sense of taking care of the customer. Flexible company able to make up all kind of safaris according to one another's expectations (from the camping to the super luxury lodges, anytime from the reception of the program, anywhere in Tanzania with the possibility to get whatever you want to be happy,...).

They know how to analyze people. The guide, the cook and the director were always here for me to make sure that I had a safe journey and make my dream come to life. You have the possibility, as I did, to stay with the locals and have lunch, diner with them (they appreciate a lot and they share even more : Real priceless extra experience though) or just isolate and relax quietly. You feel like being a spoiled king with all the unspeakable landscapes, meadows, animals etc. For the rest, please go ahead, take a flight ticket to Arusha and then William will take care of you. You will have the same result for at least 30% less than a jumbo international company.

By my side, next time I do a safari I will for sure context them again wherever I am.

Thank you Bramwel really.

Fabien from France

Laurent LeGrand   –  
Canada CA
Visited: August 2014 Reviewed: Jan 25, 2015

20-35 years of age  |  Experience level: first safari

Bramwel safaris, the company that lead by exemple.
5/5

this company only goal
Is to make sure that you entire day and all experiences are safe, properly meet and an unforgettable experience. They are trust worthy, fairly priced and honest. When going half way around the world where you dont know anybody. I never write reviews, but they are this good.

Kris   –  
United States US
Visited: February 2015 Reviewed: Feb 17, 2015

35-50 years of age  |  Experience level: first safari

Trip of a lifetime!
5/5

We came across this group through google as well as tripadvisor for it's ratings and reviews. When I travel, I rely heavily on word of mouth, Google search, trip advisor, travel sites (lonely planet, Conde Nast, fodor's, etc). Climbing Kilimanjaro has been on my bucket list for the last 4 years. So, it was important to me that I have a travel crew who is accommodating and flexible and professional. Bramwel Safari is just that. William helped us create a personalized itinerary with all the things we wanted to accomplish. First of all, we were interested in climbing the Lemosho route for Kilimanjaro. Secondly, I was amazed that we could get a personalized trip for such a reasonable price. William answered all of our questions leading up to the trip itself. We took care of our international flights to and from Tanzania while he handled all other transfers for us. In addition, we were interested in doing a safari after our climb and he was able to set us up with a detailed safari itinerary in the time we planned. Lastly, after the safari, we wanted some R&R in Zanzibar. And he easily arranged this for us as well. Now, this is all pre-trip. When it came time for the actual trip itself... Weather would prove difficult and we had a full day delay in Amsterdam. Yet, we kept William updated with our updated travel plans and he accommodated the changes to the start of our climb with ease. His professional demeanor is top notch. I can't say enough about him or his team at Bramwel Safaris. Originally, we were planning on doing an 8 day Lemosho route climb, however, given the travel delay... And our lost bags for another day... We quickly discussed options and his team took us on a waterfall hike (Materuni waterfall -- highly recommended) which was stunning to help pass the time while waiting for our bags. Finally our bags arrived and we were ready to start our climb. We met with our climbing team (Mussa-guide, Abu-assist guide and porters) and after they deemed us "fit" we decided on a 6 day Lemosho climb with overnight stay in the Crater. It was incredible. Every step of the way, Mussa and Abu made sure we were feeling well.

After our climb, William stayed in contact with us in starting our safari. We opted for a 3 day safari and we couldn't be happier. Our driver Elly is incredibly knowledgeable and led us to all the sights for the animals. We located the Big 5 and then some!

Our Zanzibar flights were arranged by William and he took care of all the details. Basically, we're getting a car to discover the island as well as snorkeling and doing a tour.
Overall, I am extremely satisfied with the flexibility, personalization, and professional demeanor of Bramwel Safaris. Because of this outstanding company, we had an incredible trip that went above and beyond our expectations. Thank you a million times over!!

darian   –  
Australia AU
Visited: February 2015 Reviewed: Mar 16, 2015

Email darian  |  50-65 years of age  |  Experience level: 2-5 safaris

They did what they said they would do THEN exceeded our expectations!
5/5

When we started interacting with Bramwel Safaris from Australia, it immediately felt we were dealing with a good friend. Their response to any questions whilst finalising our itinerary was consistently prompt and gave us a lot of confidence.

They exceeded our expectations, not just by what we saw, but how they went about it. Our guide was fabulous and every day showed so much care to ensure we maximised what we saw on each game drive, tried to minimise too much dust engulfing us and was not only very skilled in his knowledge of the wildlife but was very flexible to ensure we achieved our goals. We were also able to learn so much from him, including about the culture in Tanzania.

As enthusiastic photographers, we saw everything we hoped to see then some. For 3 hours we followed and watch enthralled as a cheetah searched for, stalked then successfully hunted for its next meal, just amazing.

Would happily recommend this company but more importantly, use them again.

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