Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 135
  • 4 star 14
  • 3 star 2
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful 1-10 of 14 Reviews
Mario Hernán Pedraza   –  
Colombia CO
Visited: September 2015 Reviewed: Sep 30, 2015

Email Mario Hernán Pedraza  |  50-65 years of age  |  Experience level: 2-5 safaris

Very good experiencia. Se have a very nice guide and driver
4/5

Well every thing was according with tuve progrmation the time betwen places good and we had good draiving guide call Didas

Sue   –  
United States US
Visited: January 2016 Reviewed: Feb 1, 2016

Email Sue  |  50-65 years of age  |  Experience level: first safari

This service is reliable and professional. Hotels and meals selections in Safari is great
4/5

We bought a package which included a six-night-seven-day safari and three nights in Zanzibar. The reason I gave four stars instead of five stars is the hotel in Zanzibar did not live up to our expectation. Other than that everything was excellent. If we did not have the three nights in Zanzibar I would have given Reginal a five star review for the Safari.

All the hotels/tent we stayed for the Safari were excellent. The meals and services at every place we stayed were excellent. Our driver for the Safari, Emmanuel, was very nice. He was a very good driver. We experienced a lot of rain. The drive was very difficult, he was calm and managed all of it. Emanuelle kept Communications with other drivers so that we could find the games.

Zanzibar hotel was described as luxury hotel in the description. One of the reason I don't think it was a luxury hotel was that it had a very strong bad smell. We asked for a different room. Similarly, the new room had the same strong bad smell. I could only stay in the room for three minutes. Having to stay there for three nights was miserable. Maturaf, the owner of Regional, was very nice. He booked different hotels for us for the rest of the nights.

Regional is a very good company. Very trustworthy. My balloon ride was canceled because the pilot was sick. Regional refunded my money no problem.

I will recommend this company to you for the Safari.

Meng   –  
Ivory Coast CI
Visited: March 2016 Reviewed: Apr 11, 2016

Email Meng

Regional organises good safari program particularly the part at Serengeti.
4/5

My husband and I had generally good impression about the Regional Tours & Safaris. We were satisfied particularly with our program arrangement and log location. The whole safari left us very good and deep impression at each every stop where we stayed. Tanzania is truly a beautiful country. We shared our good safari experience with our friends and recommended them to choose Regional as their agency for their safari trip in Tanzania.

Anne E   –  
New Zealand NZ
Visited: June 2016 Reviewed: Jun 26, 2016

Email Anne E  |  50-65 years of age  |  Experience level: first safari

Great experience- great guide
4/5

Went with regional tours because others had used them. Was not disappointed. The guide we had on safari was amazing , Allen was his name, he did ever thing he could to make our experience great. He had information on hand and if he did not he found out the info for us, which he did not have to do often as he had the knowledge.
Will return to Africa again and would use regional tours with out hesitation. Our stay in Zanzibar was different would have preferred to be placed on a tour of some sort in stow town but when we got to our resort on the other side of Zanzibar it was amazing. Regional tours made sure we had transport between accomodation and all our domestic flights were sorted. Only negative comment would be that regional tours need to understand the client eg we were two single girls and twice our accommodation was not accomodating this fact but each time hotel sorted for us.

Racheal-lee   –  
New Zealand NZ
Visited: June 2016 Reviewed: Jun 27, 2016

Email Racheal-lee  |  35-50 years of age  |  Experience level: first safari

Overall our experience was an excellent one with good lasting memories
4/5

From previous travels we came with no expectations! so everything became a great blessing and experience. The communication with Regional Tours was overall very helpful. Although at times there were slow responses and follow up emails were needed, everything that was discussed came into fruition and we were very happy with all aspects of what was planned for our trip. When changes were needing to be made regarding our accommodation there was no hesitation for Regional Tours to personally escort us to new accommodations and sort out the delivery of our luggage that did not arrive with us. The Safari guide that was with us was most excellent, very attentive to what we were looking for on our Safari, engaging, good humored and very perceptive and knowledgeable. He made every effort to give us the experience we hoped for and will remember!

Safina   –  
United States US
Visited: February 2018 Reviewed: Feb 14, 2018

Email Safina  |  20-35 years of age  |  Experience level: first safari

Enjoyed the tour thoroughly, good safari guide
4/5

Don't leave loose ends. Negotiate the whole trip beforehand including the trip to whichever airport you are flying out of. Make sure all the quoted camps/hotels are booked before you arrive.
Communications was good.

Stefano   –  
Italy IT
Visited: April 2008 Reviewed: Mar 10, 2014

20-35 years of age  |  Experience level: first safari

Camping safari in the northern circuit
4/5

We've been in safari visiting Ngorongoro,Serengeti, and Tarangire national park.
Although the period was a little bit rainy, we had a wonderful safari experience, lots of animals spotted and a very experienced and polite guide.
Regional Tours organized everything and took care of us in a very professional way.

Bruce Family   –  
New Zealand NZ
Visited: July 2014 Reviewed: Aug 2, 2014

35-50 years of age  |  Experience level: first safari

A super fantastic experience!
4/5

A truly remarkable experience with clear communication and wonderful service! My 10yr old son loved the adventure and friendship from our driver. The overnight stays were more than expected and I highly recommend staying at Mopito tented camp if you can. Our driver Donarld was fantastic, knowledgable, funny and was happy to work with our schedule. I would use this service again.

Rohit Nigam   –  
United Kingdom UK
Visited: June 2016 Reviewed: Jul 7, 2016

Email Rohit Nigam  |  20-35 years of age  |  Experience level: first safari

Well organised, friendly staff
4/5

Overall a very good experience and would recommend the company.
Took a 5 day Tanzania private tour during start of June 2016

Maturaf got in touch with us 1 week prior to the trip to confirm our flight timings etc (booking was done in April). Staff was present at the airport to help with the immigration, followed by pickup from Alex who outlined the tour while driving us to Arusha. He was very friendly and explained all the key points quiet well.
Our guide (Didas) was quiet experienced (more than 15 years in the job) and was honest about the possibility of seeing animals (he told us on day one that all the big herds have moved on and hence its all down to luck to see the main wildlife). While we were initially disappointed, we appreciated his honesty and were lucky enough to see substantial wildlife.
The accommodation provided was as stated in the itinerary and of excellent quality (in particular the tent inside Serengeti). The itinerary was very well structured and covered the major parks in a reasonable time frame.

Heather   –  
United Kingdom UK
Visited: September 2014 Reviewed: Oct 6, 2014

20-35 years of age  |  Experience level: first safari

Great guide, good value for money
4/5

Maturaf organised 6 nights on safari in northern Tanzania and Zanzibar for my husband and I. His correspondence before booking was professional and he was flexible in tailoring the trip to work with our schedule. The rates were very competitive and now, after having seen the accommodations and experienced the luxury of a private tour, I think Regional Tours offers great value for money. Once we had paid the deposit and before the trip, there was a noticeable lack of response/information from Maturaf. For example, we would have liked to see confirmation from each hotel/camp that our bookings had been made, and although Maturaf told us repeatedly they would be forthcoming, they never were and so we made these confirmations ourselves directly with the hotels/camps. Once we arrived in Africa, Regional Tours proved to be very reliable and everything went smoothly – although we did always wonder after the poor correspondence we had received before arrival. Our driver/guide, Didas, was very helpful in recommending when we should make a start in order to cover what we wanted to see, and it was so lovely to have the flexibility of a private tour in our own jeep. Didas was a great driver (our game drives never seemed as bumpy as what others told us to expect), amazing at spotting wildlife, and knew so much about the parks – he’s been a guide for 12 years so he knows his stuff! The accommodations that Maturaf chose were lovely as well – even the tented camp was the poshest tent I’ve ever slept in! The only slight hiccup was that we had been quoted that bottled water was included on the game drives, but were told when we started our first day that it wasn't, which left us in an awkward situation as we had no internet connection with which to confirm this with Maturaf, and led to a mild case of dehydration for my husband that first day. In the end it wasn't a big deal as water was cheap and it only cost us $10 or so for the whole trip. Overall a great trip and I would use Regional Tours again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 135
  • 4 star 14
  • 3 star 2
  • 2 star 0
  • 1 star 0
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