Reviews

Average User Rating
3.6/5

Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 8

Sort By: Date Most Helpful Rating 1-10 of 24 Reviews
lydiah   –  
Kenya KE
Visited: July 2015 Reviewed: Sep 15, 2015

Email lydiah  |  20-35 years of age  |  Experience level: over 5 safaris

pega tours offers excellent services and is in the intenationa travel guide lonely planet.
5/5

we visited lake Nakuru,Masai Mara ,amboseli and Samburu national parks with pega tours and it was an unforgettable experience. Very professional and experienced drivers and guides

Karin Hartmann   –  
France FR
Visited: February 2015 Reviewed: Jan 30, 2016

Email Karin Hartmann  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable three days in Masai Mara
5/5

Everything was perfect right from the beginning. I booked my safari in Nakuru with Pega Tours, as I was very pleased with their welcoming, natural style, the clear information I got to my questions, and the very reasonable price. We had a warm welcome from the great guide/driver John, then took off in a very comfortable vehicle with pop-up roof. We had a buffet- lunch in a quiet restaurant inside a garden. The camp, slightly outside the Mara, was cozy, well maintained with lots of flowers, and friendly staff. It had simply furnished tents with private bathrooms and a small veranda, a buffet-style restaurant/bar and picknick tables for sitting outside, reading, dreaming, listening to the birds ... After a rest at the camp, we went on our first game drive, beautiful. The next day was a full-day game-drive, absolutely unforgettable. We saw amazing numbers of wildlife, including a pride of lions, a leopard, and even a cheetah with her cubs !!! The guide/driver John was a friendly, experienced, very knowledgeable man, he explained us so much, in perfect english, obviously he really liked his job. He really made our trip so much more enjoyable, apart from the wildlife, of course. For lunch, we had a picknick by the river, peaceful, nice views.
On the next morning we had a last game-drive, where we saw a rhino, so everybody got to see the "big five" apart from lots of zebra, wildebeest, various types of antilope, gazelle, as well as many giraffes, buffalos, hippos, crocodiles, and lovely scenery. There was an excursion to a Masai village later on(I didn't participate, as I had met so many Masai people before) but the people who went said, they had enjoyed it. Leaving the camp and the Mara was very sad ...... On the way back we had a last good lunch at a lovely restaurant, and as I didn't want to go back to Nakuru, at my demand, John dropped me at Naivasha, near Lake Naivasha. I had three unforgettable, happy days and I know, I was lucky for having gone with this honest, friendly company. Thanks so much !!!

Ana   –  
Spain ES
Visited: September 2016 Reviewed: Oct 7, 2016

Email Ana  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ana and not that of SafariBookings.
Be careful! They tried to cheat us!
1/5

Our experience with Pega tours was terrible! We booked two safaris with them ( Hell's gate and Nakuru). We made the deal with Peter, and he charged us 50$ each for the driver and guide in Nakuru and another 50$ each for driving us to Hell's gate and hire a guide in there. The entrance fees and the bike rental were on us.
At Nakuru everything went all right , but when we arrived to Hell's gate they told us we had to pay for the guide. We called Peter and we explained him that we paid 100$ to him for the driving to Hell's gate but also for having a guide in there, and he just hung up the phone to us after saying the 100$ were just for the transportation. Even the guides from Hell's gate were shocked for what he was doing !!! Eventually, our driver, who was great, managed to talk to him and convince him to pay the guide, because we were already talking about coming back to Nakuru.
So my advice is: do not hire anything with them, or at least with Peter! He'll try to do the same!

Everlyne   –  
Kenya KE
Visited: May 2017 Reviewed: Jun 7, 2017

Email Everlyne  |  20-35 years of age  |  Experience level: 2-5 safaris

lucky to experience the seventh wonder of the world in end of May
5/5

Using a pop up roof land cruiser we managed to explore masai mara on a 3 days 2 nights package.
We started our trip on 26th May . The next day 27th as we were doing our normal full day game drive with peter as it caught us by surprise that we happened to see the migration. Everything else went as planned . i really recommend booking with pega tours for great safaris.

Neil   –  
United Kingdom UK
Visited: September 2019 Reviewed: Sep 2, 2019

Email Neil  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Neil and not that of SafariBookings.
Dishonest.
1/5

I emailed the company prior to arriving at nakuru to get a price for 2 people to hire a safari van and driver to visit nakuru national park. I was told 10,000KES as per the website was correct plus 2000kesfor the driver. When booking we were told the van would be for just the 2 of us and would be a 6:30am-6:30pm full day game drive. The driver collected us at 7:30 an hour later than agreed and there was already 2 other passengers in the van. We were told we could have 1000kes discount on our price per person but then this was retracted. The game driver was finished by lunch time and we were back at out villa for 2:30pm. Huge disappointment as we didnt get to see all the animals and how they behave during different times of the day. Avoid this company at all costs. Dishonest, unreliable, overpriced, under delivered! Poor customer service only interested in your money!!!!

Nimo   –  
Kenya KE
Visited: September 2021 Reviewed: Sep 17, 2021

Email Nimo  |  20-35 years of age  |  Experience level: first safari

Amazing
4/5

It was an amazing three day experience in the Mara. We saw the big four on day two but we missed the migration. Stayed at an amazing hotel with great food and service.
Loved the service of the company and the driver was on time as agreed. Very patient young man called Dennis. It's what I would call value for your money. The Masai village was a nice experience as well. Getting to know the culture is still rich.

Kenneth   –  
United States US
Visited: June 2024 Reviewed: Sep 23, 2024

Email Kenneth  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Kenneth and not that of SafariBookings.
Horrible
1/5

The experience was a nightmare ,from the time of pickup, amount, choice of hotel and the tour guide who had no knowledge of what he does as a guide .The land cruiser was filthy with lots of mechanical problems (over heating)
The worst part was the food.

Andre Nienow   –  
Italy IT
Visited: October 2024 Reviewed: Oct 25, 2024

Email Andre Nienow  |  35-50 years of age  |  Experience level: first safari

Their expert team handles everything,
5/5

Pega Tours & Travels delivers an outstanding travel experience with personalized service and meticulous attention to detail. Their expert team handles everything, from flights to accommodations, making trip planning stress-free. They go above and beyond to ensure every journey is smooth, memorable, and tailored to your needs. Highly recommended for exceptional travel support!

Casey Harris   –  
Germany DE
Visited: October 2024 Reviewed: Oct 25, 2024

Email Casey Harris  |  50-65 years of age  |  Experience level: first safari

Highly recommended for quality and customer care!
5/5

Pega Tours & Travels is a fantastic choice for all travel needs, providing reliable, personalized service that makes every trip unforgettable. Their team is knowledgeable, efficient, and dedicated to creating smooth, hassle-free experiences. Whether booking flights, hotels, or excursions, they ensure a well-organized journey. Highly recommended for quality and customer care!

Kristie Spencer   –  
Finland FI
Visited: October 2024 Reviewed: Oct 25, 2024

Email Kristie Spencer  |  20-35 years of age  |  Experience level: first safari

Their knowledgeable team helps plan seamless trip.
5/5

Pega Tours & Travels provides a top-notch travel experience with personalized service and attention to detail. Their knowledgeable team helps plan seamless trips, from flights and accommodations to sightseeing. Whether it’s a weekend getaway or an international adventure, they make every journey memorable and stress-free. Highly recommended for anyone seeking a smooth, enjoyable travel experience!

Average User Rating
3.6/5
Rating Breakdown
  • 5 star 15
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 8
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