Reviews
Email Everlyne | 20-35 years of age | Experience level: 2-5 safaris
lucky to experience the seventh wonder of the world in end of May
Using a pop up roof land cruiser we managed to explore masai mara on a 3 days 2 nights package.
We started our trip on 26th May . The next day 27th as we were doing our normal full day game drive with peter as it caught us by surprise that we happened to see the migration. Everything else went as planned . i really recommend booking with pega tours for great safaris.
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Email Natalie | 35-50 years of age | Experience level: first safari
They did not deliver what was promised
We were not given the trip that was guaranteed. we did not get to the hot springs played for a full trip and were back to our home within five hours. They deliver terrible service.
Email Neil | 20-35 years of age | Experience level: first safari
Dishonest.
I emailed the company prior to arriving at nakuru to get a price for 2 people to hire a safari van and driver to visit nakuru national park. I was told 10,000KES as per the website was correct plus 2000kesfor the driver. When booking we were told the van would be for just the 2 of us and would be a 6:30am-6:30pm full day game drive. The driver collected us at 7:30 an hour later than agreed and there was already 2 other passengers in the van. We were told we could have 1000kes discount on our price per person but then this was retracted. The game driver was finished by lunch time and we were back at out villa for 2:30pm. Huge disappointment as we didnt get to see all the animals and how they behave during different times of the day. Avoid this company at all costs. Dishonest, unreliable, overpriced, under delivered! Poor customer service only interested in your money!!!!
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Email Amrutha | 20-35 years of age | Experience level: 2-5 safaris
Dishonest cheats!
Try to avoid this safari company at all costs! Reasons below:
1. We were quoted 120 USD for 2 people for a private safari. After reaching, we were put together with 3 more people, who paid 45 USD each, but the price was not reduced for us. Later, after finding out, when we asked for a refund, it was denied by the company.
2. The safari promised was for 12 hours. The guide cum driver (the owner's son) stopped abruptly at 12:30 for a 3 hour break. They probably have a connection with this hotel, and though we all carried our own food, we had to stay in the hotel for this time.
3. The homestay was in the owner's house. The flush does not work properly, the bathroom does not drain, so you are in a pool of dirty water.
4. The owner's wife would knock and enter the room without waiting for a reply.
5. We were forced to leave at the same time as the owner and his sons left for office, since they wanted to economize on one round to drop us at the bus station.
6. After all of this, and cheating us of 30 USD, the owner was trying hard to sell their Masaai Mara package to us, though we kept telling things were already arranged.
Our trip was amazing, except for this single experience.
Email Martin | 20-35 years of age | Experience level: first safari
MY BEST CHRISTMASS TRIP
Although we ddnt have much time with my family in Kenya, i was lucky to come across Pega Tours & Travel in Nakuru a big town in the Rift Valley, Peter the director gave me a well itenerary for 4days package during the christmass from 22nd to 26th, we had not booked any hotels yet when we arrived to nakuru and he offered us a place to stay with his family which was one of best experience with a kenyan family, we started with lake nakuru day trip which was up to the expectation as promised in the office, then we went to the masai mara for 3 nights as it was well organised and we were able to see all the BIG FIVE animals thanks to Denis,an experienced guide who took us and showed us around as he kept the safari lively and interesting. Thank you so much Pega Tours& Travel for giving me and my family the best Christmass ever. Hakuna Matata!
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Email Atlas william | 20-35 years of age | Experience level: first safari
Pega Tours company promised and delivered the best services beyond our expectation. Great experience
We booked our safari with Pega tours on 14/12/2019 for a three days safari to Amboseli National Park for a group of six people. We simply walked into their office and met a wonderful team who were very friendly, they gave us a good rate as advertised on their web site. The next day the driver picked us on time and the journey to a great adventure began, our driver John was equally friendly and well informed about the geographical area of the park, the different types of animals and he was quick to spot them. Generally we had a wonderful stay and we all enjoyed the trip and the camp site, we will definitely come to Kenya again and do more safari with the Pega tours, we highly recommend the company.
BE
Email Hélène | 20-35 years of age | Experience level: first safari
Amazing trip in Kenya thanks to Pega Tours!
We travelled with Pega Tours on a tour of Kenya, starting in Nakuru.
Dennis and John picked us up at the airport, where they waited the whole day for us due to a delayed flight! They were very patient.
We stayed several nights at the Homestay, which was very nice! Peter and his family are lovely, they are very arrangeant and cook delicious food!
We travelled together for more than two weeks. Any tour you want to do is possible for them.
They're obviously going the extra mile, bringing us to some magnificent places to visit Kenya in the most authentic way!
Would definitely recommend!
Email Nimo | 20-35 years of age | Experience level: first safari
Amazing
It was an amazing three day experience in the Mara. We saw the big four on day two but we missed the migration. Stayed at an amazing hotel with great food and service.
Loved the service of the company and the driver was on time as agreed. Very patient young man called Dennis. It's what I would call value for your money. The Masai village was a nice experience as well. Getting to know the culture is still rich.
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Email Kenneth | 35-50 years of age | Experience level: 2-5 safaris
Horrible
The experience was a nightmare ,from the time of pickup, amount, choice of hotel and the tour guide who had no knowledge of what he does as a guide .The land cruiser was filthy with lots of mechanical problems (over heating)
The worst part was the food.
IT
Email Andre Nienow | 35-50 years of age | Experience level: first safari
Their expert team handles everything,
Pega Tours & Travels delivers an outstanding travel experience with personalized service and meticulous attention to detail. Their expert team handles everything, from flights to accommodations, making trip planning stress-free. They go above and beyond to ensure every journey is smooth, memorable, and tailored to your needs. Highly recommended for exceptional travel support!