Reviews
20-35 years of age | Experience level: over 5 safaris
Do not use this company
Badly organised, rude and incompetent drivers, a lot promised and not delivered
Email lydiah | 20-35 years of age | Experience level: over 5 safaris
pega tours offers excellent services and is in the intenationa travel guide lonely planet.
we visited lake Nakuru,Masai Mara ,amboseli and Samburu national parks with pega tours and it was an unforgettable experience. Very professional and experienced drivers and guides
Email Teresia | 20-35 years of age | Experience level: over 5 safaris
Well known for their excellent services,well planned itineraries and cheap budget safaris
Pega tours provided us with experienced tour guides who speak fluent English since i was accompanied by foreign visitors.Good and modern tour vehicles were provided,all open roof.
Office staff well groomed and very friendly,ready to offer any assistance to their visitors.
We toured the rift valley and it was the best experience with Pega Tours and Travel Agencies.
I would recommend them to any other visitors.
Email JOHN | 35-50 years of age | Experience level: 2-5 safaris
The best Travel Agency to use for any safari in and outside Kenya
Pega Tours and Travel Agencies arranges cheap all inclusive packages to all destinations.
They also offer good discounts to large groups .We traveled to Mombasa and Pega Tours arranged with Kenya Airways for a discounted flight .They also booked cheap but very comfortable hotels in Mombasa just near the beach.Our vacation became successful thenx to Pega tours and travel Agencies.This is a well known company that provides ticketing services both locally and internationally.
FR
Email Karin Hartmann | 35-50 years of age | Experience level: 2-5 safaris
Unforgettable three days in Masai Mara
Everything was perfect right from the beginning. I booked my safari in Nakuru with Pega Tours, as I was very pleased with their welcoming, natural style, the clear information I got to my questions, and the very reasonable price. We had a warm welcome from the great guide/driver John, then took off in a very comfortable vehicle with pop-up roof. We had a buffet- lunch in a quiet restaurant inside a garden. The camp, slightly outside the Mara, was cozy, well maintained with lots of flowers, and friendly staff. It had simply furnished tents with private bathrooms and a small veranda, a buffet-style restaurant/bar and picknick tables for sitting outside, reading, dreaming, listening to the birds ... After a rest at the camp, we went on our first game drive, beautiful. The next day was a full-day game-drive, absolutely unforgettable. We saw amazing numbers of wildlife, including a pride of lions, a leopard, and even a cheetah with her cubs !!! The guide/driver John was a friendly, experienced, very knowledgeable man, he explained us so much, in perfect english, obviously he really liked his job. He really made our trip so much more enjoyable, apart from the wildlife, of course. For lunch, we had a picknick by the river, peaceful, nice views.
On the next morning we had a last game-drive, where we saw a rhino, so everybody got to see the "big five" apart from lots of zebra, wildebeest, various types of antilope, gazelle, as well as many giraffes, buffalos, hippos, crocodiles, and lovely scenery. There was an excursion to a Masai village later on(I didn't participate, as I had met so many Masai people before) but the people who went said, they had enjoyed it. Leaving the camp and the Mara was very sad ...... On the way back we had a last good lunch at a lovely restaurant, and as I didn't want to go back to Nakuru, at my demand, John dropped me at Naivasha, near Lake Naivasha. I had three unforgettable, happy days and I know, I was lucky for having gone with this honest, friendly company. Thanks so much !!!
Email Jackline | 20-35 years of age | Experience level: over 5 safaris
unforgetable 5days Masai Mara and Amboseli national park
The journey started where we were picked up in Nairobi very early in the morning at no extra cost.The guide ensured that we had an evening game drive in Masai Mara and we spotted lots of lions,elephants and even baby lions.The next day we were given an all nutrient rich packed lunch as we spent the whole day in the park,visited the Masai village and there was lots of entertainment including bonfire in the evening.
Amboseli national park was the place where we spotted the biggest elephants ever.
Thank you to Pega Tours and Travel Agency for this unforgettable experience.
US
Email Sean | 20-35 years of age | Experience level: first safari
Failed to Deliver what was Promised
I highly recommend not using Pega Tours. They take no pride in making your experience memorable. The driver was 3 hours late picking me up and then proceeded to rush me through the whole experience. (Even after the trip I waited an hour and a half to get picked up for Nakuru) After speaking with management about my problems, they proceeded to tell me I should have received 15 hours inside the park, but I was only in there for less than 10 hours. The boss refused to apologize and offered no compensation because the other customer "had no problems". He then lied to me that he wasn't the boss and the boss was "on holiday" even though he was right there in the room. Pega could care less about customer satisfaction; therefore I do not recommend!
DK
Email Tobias Iversen | 20-35 years of age | Experience level: first safari
Amazing travel agency!
Before I came to Nakuru I had not booked anything and only knew in my mind what I wanted to see. I went to Pega Tours and they arranged all my requests for me and gave me a really good price! I stayed at Peters( The boss) House which was really a Nice place with great traditionel Kenyan dinner! Can only recommend Pega Tours for their fantastic services and smoothness to make it all happen so easily!
ES
Email Ana | 20-35 years of age | Experience level: 2-5 safaris
Be careful! They tried to cheat us!
Our experience with Pega tours was terrible! We booked two safaris with them ( Hell's gate and Nakuru). We made the deal with Peter, and he charged us 50$ each for the driver and guide in Nakuru and another 50$ each for driving us to Hell's gate and hire a guide in there. The entrance fees and the bike rental were on us.
At Nakuru everything went all right , but when we arrived to Hell's gate they told us we had to pay for the guide. We called Peter and we explained him that we paid 100$ to him for the driving to Hell's gate but also for having a guide in there, and he just hung up the phone to us after saying the 100$ were just for the transportation. Even the guides from Hell's gate were shocked for what he was doing !!! Eventually, our driver, who was great, managed to talk to him and convince him to pay the guide, because we were already talking about coming back to Nakuru.
So my advice is: do not hire anything with them, or at least with Peter! He'll try to do the same!
DE
Email Johannes | 20-35 years of age | Experience level: 2-5 safaris
Tour to Lake Nakuru Park and Masai Mara
I booked two tours with Pega. The first one was to the Lake Nakuru National Park wich was a good experience due to the very nice guide John. The other one was to the Masai Mara. For that one Peter the Boss of Pega Tours gave me wrong information on the accommodation (stayed in a different camp than he said) and lied to me about the "Great Migration". I asked several times if it had really started early this year and he insisted it had. Before going to the Mara I heard from other sources that this was not the case. After arriving there the driver and guide confirmed that the Migration would probably start a month later. Very dishonest.
The home stay Pega offers in Nakuru is basic but offers tasty food and there are usually other interesting guests around.
The Safari Vehicle is fit for the good roads inside the Lake Nakuru Park but very unsafe for long distance travel.