Reviews

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Sandra & Christian   –  
Germany DE
Visited: August 2015 Reviewed: Aug 13, 2015

Email Sandra & Christian  |  35-50 years of age  |  Experience level: first safari

Outstanding 3 days Masai Mara safari with Terminal Tours and their driver Cyrus
5/5

We had an amazing Masai Mara Safari with Terminal Tours. Before we decided for a tour organiser we got in touch with twenty-five different operators. At the early beginning Terminal Tours turned out to be very fast with their replies and Nelson, we dealt with, seemed to be experienced and flexible, sine we booked our lodge separately. At the end their offer was competitive as well. Finally we decided to do the tour with them and agreed on the program. Since there were only a few days left before we wanted to start, we did not even need to pay anything in advance which gave us even more the feeling that Terminal Tours is a reliable organiser. Just for your information. Most of the tour organiser insist on a advance payment, which is even the entire amount in some cases. So, Terminal Tours picked us up and started our Masai Mara Safari in time as agreed. Our driver Cyrus was very flexible, skipped lunch stop on the way we we had wished for, in order to arrive faster and had more time in the national park. Cyrus is and extremely confident, good yet safe driver. He was also very knowledgeable about the animals and was able to spot them at great distances due to his work experience as a safari guide of over ten years. He seems to be knowing every angle of the park and seemed to be very motivated to show us the best areas to see the different animals. So everything worked very well and we spent a great vacation.

Rita   –  
Russia RU
Visited: June 2015 Reviewed: Jul 13, 2015

Email Rita  |  20-35 years of age  |  Experience level: first safari

Professional, positive, unforgettable!
5/5

I did 3-days tour to Masai Mara with Terminal Tours Kenya and it was even better that I expected for such a reasonable price! Friendly managers who not only organized everything really well, but also took care of me for one more day in Nairobi after the tour. Three amazing game-drives, where I was lucky to see a lion, a chittah (running!!) and lots of elephants, crocodiles, zebras and antilopes of all kinds. Really nice place to stay at Masai guesthouse in a private tent with my own shower, bathroom and decent bedroom. Wery welcoming Masai peple who brought us to their village and shared some interesting facts about their life. Buying traditional Masai souvenirs for really cheap. I can't believe that I did that much in just three days! Still very excited about this safari and want to thank Terminal Tours Kenya for that!

brian Visited: February 2015 Reviewed: Apr 9, 2015

excellent tour
5/5

Everything was perfect.communications, transport, the safari, the guide knew where to find the animals. Saw the big 5 and everything else. Very happy

Reply from Terminal Tours Kenya
Reply from Terminal Tours Kenya
Posted on Apr 14, 2015

thanks Brian you made it possible for us to serve you

Judith   –  
Kenya KE
Visited: February 2015 Reviewed: Mar 24, 2015

Email Judith  |  20-35 years of age  |  Experience level: over 5 safaris

Trip of a lifetime
5/5

My husband and I had a wonderful 3 day Safari with Terminal Tours Kenya. The customer service during the planning stages was excellent. They took time to customize the perfect trip for us at a reasonable price. Our guide, Chris, was very knowledgeable and showed us a wonderful time in Masai mara. Every day we saw something that amazed us! The vehicle was comfortable. The accommodations every night were wonderful. We particularly loved the park, food and camps. We will cherish these memories forever! Thanks to the Terminal Tours team!
Chat Conversation End

Prelude01   –  
United Kingdom UK
Visited: February 2014 Reviewed: Mar 13, 2015

50-65 years of age  |  Experience level: 2-5 safaris

We have no hesitation in recommending Terminal Tours for a 1st Class Safari experience.
5/5

Thanks to Terminal Tours Nairobi and Nelson, who organised our 2 day trip. Tony, our driver, was fantastic. He knew we were on a tight schedule, but his superb knowledge of the Mara, coupled with fantastic off road skills, ensured we saw and learned a great deal about the wild life, flora and fauna. He changed our breakfast at the Mara Sopa Lodge ( a lovely place to over night) into a packed brunch, in order that we could spend more time hunting those elusive lions, who just weren't out to play on the days we were there. Eventually, due to his tracking skills and use of CB radio, we located 2, skulking in the long grass :) I know someone else left a negative review about this company, but we found them to be super efficient, very friendly and extremely reliable. The vehicle was comfortable....but be warned.....it's a long and bumpy road to the Mara and douse yourself in Deet!!

Krupa Patel   –  
United States US
Visited: January 2015 Reviewed: Feb 27, 2015

20-35 years of age  |  Experience level: 2-5 safaris

Amazing!!!
5/5

My 4 days\3 night safari through Masaai Mara and Lake Nakuru was amazing to say the least! Nelson at Terminal Tours Kenya was the best to work with - email responses were immediate, answered all my questions and he had great follow up. Traveling on a student budget is difficult - I 100% got my money's worth and then some! The accommodations were basic, but I didn't have 5 star expectations based on what I was paying - the food was great, you always had a warm bed to lay your head down at night, especially after wonderful long day game drives where I saw more lions in one day than I have in a lifetime. Our driver Peter looked after us as if we were his family - always checking in, stopping at a moment's request for a photo op, and his ability to spot game - wow!
Highly highly recommend Terminal Tours!

Anne W.   –  
South Africa ZA
Visited: May 2014 Reviewed: Feb 4, 2015

35-50 years of age  |  Experience level: over 5 safaris

Efficient, personally interested in their clients, knowledgeable and willing to go the extra mile
4/5

I was travelling alone in Kenya after a conference and Terminal Tours were efficient and very willing to set up a specific tour programme to suit me, even though I was the only person wanting to go to specific destinations. Debbie and Nelson worked well as a team and were interested in sending me on a tour that suited me. I was impressed with their honesty and willingness to give me a memorable tour.

Naga   –  
Australia AU
Visited: December 2014 Reviewed: Jan 9, 2015

Email Naga  |  20-35 years of age  |  Experience level: first safari

Very efficient and responsible
5/5

Terminal tours was a good choice for an African safari. The tour organisers were quick to arrange the tour in short notice. The driver was a nice guy who also gave good information on the way about the geography such as rift valley and also was expert to take us to right spots for the animals to be seen closely and also explained a bit about them. The food was served well on our way to masai mara and as well as at the camp. It was good to meet many friendly people even though I made a solo trip. Overall the safari was up to my expectations and am driven to book with them in future for a bigger safari.

Madeleine   –  
Norway NO
Visited: June 2014 Reviewed: Oct 31, 2014

Email Madeleine  |  20-35 years of age  |  Experience level: first safari

Best tour guides!!
5/5

They took very good care of us, because of the very good service we had the best trip full of pleasant memories.

ANTONY   –  
Kenya KE
Visited: August 2014 Reviewed: Oct 31, 2014

Email ANTONY  |  20-35 years of age  |  Experience level: over 5 safaris

Simply the best tour company
5/5

Took this package for 3days mara and i loved the level of professionalism,hospitality and quality of service.

If you thinking of safari,camping,adventure,birding and conferencing. They best and i wouldn't regret trying them again and again.
God blessings.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 47
  • 4 star 7
  • 3 star 0
  • 2 star 1
  • 1 star 0
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