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Michel Falla   –  
France FR
Visited: January 2023 Reviewed: Jan 24, 2023

Email Michel Falla  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Michel Falla and not that of SafariBookings.
Mount Elgon Climbing : Company Rep did all to make savings and spoil AA clients
1/5

The operator representative made all possible savings on food, water, camping material, transfers.

On arrival the operator rep had no car and we assumed HIS transfer to the starting point when it's OUR transfer that was supposed included. On way back we got transfer after having hardly insisted. We also had to insist to have enough porters, the operator rep trying to save on them letting us transporting our bags when mail exchanges were clear on the subject : only a small walking bag per person and the rest (night and change) by porters.

During the trek was only planned 1.5 l of water per person and per day, rice, noodles, popatoes and .... meat once over 4 days (two of us were vegetarians but all of us have been turned to "carbohydrates-only" vegetarism).

Tents and sleeping bags were not adapted to cold conditions below 0 and nights were nightmares. Tents, ventilated like for savannah and had holes, jammed zips, an arch broken (we repared as we could). Peds and tensioners were missing and we had to fix it ourself. Sleeping bags were very thin and cold and one bag was even a commercial gift printed with a beer advertising !

After complain, the operator proposed that WE would promote them to friends who would benefit of a discount. No compensation for the bad service we received.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 13
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 1
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