Reviews

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Jane Visited: September 2014 Reviewed: Sep 27, 2014

Africa Adventure Safaris was the perfect choice for the visiting the Mountain Gorillas in Rwanda
5/5

I contacted Africa Adventure Safaris (DBA Rwanda Gorilla Tour) and two other more familiar tour companies to see what type of tours were available to see the gorillas in Rwanda and what the cost would be. Africa Adventure was the most flexible and was also less expensive than the other 2 companies. I eventually booked a 4 day 3 night tour with them and requested that they purchase a 2 day pass for me to go on gorilla trek. Because i was traveling alone i was somewhat concerned about whether a guide would actually show up at the Kigali, Rwanda airport to meet me and what it would be like depending on a complete stranger for 4 days. There was no need for concern. Enos was waiting for me when i arrived and made me immediately comfortable. By the end of the trip i was relying totally on him. He kept track of my camera, my backpack and sometimes even my passport. It was like traveling with a friend. He was always prompt to pick me up for the gorilla treks and where ever else we were going.It was nice not being with a group. The staff at my hotel was very friendly and were always quick to help out if something was needed. There were a wide variety of menu choices and i enjoyed everything i tried. After talking to other people that i met on the trek i think i would have preferred staying at a Lodge rather than a hotel but i spent very little actually hanging around at the hotel so it really didn't make a big difference - plus i know that the Lodges cost more.
The entire trip was smooth and relaxed. Other than the scheduled treks it was up to me to decide how i wanted to spend my free time and Enos was always there to accompany me. I recommend them and in fact have already given their information to two people who are interested in seeing the gorillas.

Rosemary Berger   –  
United States US
Visited: September 2014 Reviewed: Sep 30, 2014

65+ years of age  |  Experience level: 2-5 safaris

Gorilla Trek
5/5

This was a wonderful, once in a lifetime experience. I would highly recommend.

Matt L.   –  
United States US
Visited: October 2014 Reviewed: Oct 4, 2014

20-35 years of age  |  Experience level: first safari

4-day Gorillas and Wildlife Tour
5/5

Everything about this trip was first class. We booked through Nelson who was extremely professional and timely in his communication. Our host for the trip was Bernard, and I don't have enough good things to say about him. The van was extremely comfortable and the budget accommodations they chose were surprisingly great. Bernard was extremely knowledgeable about the landscape, economics and politics of the country, as well as the wildlife we encountered. He made every effort to ensure we had a great trip, including several sudden stop requests for photos or chances to buy a cold pop. The actual safaris they planned were incredible. We were extremely pleased with our gorilla trekking, boat excursion and game drives. We saw schools of animals from lions to hippos to elephants to buffalos. I couldn't provide a higher recommendation for this tour group.

Lorenzo Baldo   –  
Italy IT
Visited: May 2014 Reviewed: Oct 21, 2014

Email Lorenzo Baldo  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing experience with gorillas, chimps and the guys from ugandagorillatour.com.
4/5

That trip was good, with animals seen on the ways, budget accomodations, dairy programs and game drive jeep.
Some boring transfers somedays but very long distances to drive along.
Not so good the extra night and meals in Kampala, obviously we had to have dinner/breakfast at that time

Hilary   –  
United Kingdom UK
Visited: November 2014 Reviewed: Nov 14, 2014

50-65 years of age  |  Experience level: 2-5 safaris

Superb
5/5

Communication and service were excellent with a prompt response at every stage of the booking process. Our guide Chris was polite, friendly and very well informed. The organisation of the tour made the whole experience most enjoyable. Chris went out of his way to be helpful at every stage. I would highly recommend using Africa Adventure Safaris.

Denise   –  
Burundi BI
Visited: November 2014 Reviewed: Dec 21, 2014

20-35 years of age  |  Experience level: 2-5 safaris

Organised and enjoyable
5/5

We did a one night gorilla trek in Bwindi National Park. Everything was very smooth, from the booking to the collection at the airport till the drop off. Beautiful hotel (actually the budget option= Bakiga) which was also run for the benefit of the local community. Guide (Chris) was a really nice guy, very relaxed but highly efficient and knew the area well having working with the gorillas for many years. Would recommend.

Amit Rawat   –  
India IN
Visited: December 2014 Reviewed: Dec 30, 2014

Email Amit Rawat  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience with Africa Adventure Safaris
5/5

I recently had the opportunity to visit Uganda for trekking Mountain Gorillas in wild. Being little skeptical about the country and security, I was taken aback by the services, support and facilities provided by Africa Adventure which kind of over exceeded my expectations. Specially need to mentioned Bernard as my assigned tour guide Humble and jovial by nature who made the whole trip such a comfort and informative that I would suggest any friend or family visiting there to book from them. Thanks team Africa Adventure Safaris for making this trip wonderful, comfortable and a massive success. Cheers..!!

Donna, Australia   –  
Australia AU
Visited: December 2014 Reviewed: Jan 7, 2015

50-65 years of age  |  Experience level: over 5 safaris

friendly knowledgeable and fun
5/5

We had a great time with Enos our guide. He was accommodating, extremely knowledgeable about Rwandan affairs, affable and one of the nicest people I've ever met. Olive was easy to work with and the whole trip was an amazing success. Would thoroughly recommend them - especially Enos.

Jackie   –  
United States US
Visited: November 2014 Reviewed: Jan 12, 2015

Email Jackie  |  65+ years of age  |  Experience level: 2-5 safaris

Our travel experience with Africa Adventure Safaris was beyond excellent. Everything was wonderful.
5/5

Olive was in constant contact with me regarding our Rwanda experience. She answered all questions, even multiple times, handled my flight arrangements and shared an American contact, Bill William, with me to answer even more questions. I didn't have to wait for responses; it seems she might have worked day and night. I was unsure about accomodations, but she was not pushy in any way and simply told me that there were 3 levels of accomodations and I should choose for myself. While I was in Rwanda our driver took us to other hotels/resorts and we got to see the rooms and facilities. I was so very, very happy with our choices of Mountain Gorillas Lodge...it was simply the best of all the facilities we toured. We were so excited for our first day of gorilla trekking and it was most memorable. We did not expect the hike to be so arduous; the gorilla family we were trekking kept moving, which meant we had to keep moving. The hike was about 2 1/2 hours up the mountain and the mountain was very steep. Our guides were macheting brush so we could hike; sometimes the inclines were straight up and then straight down as welly as slippery and scratchy. Our garden gloves were well used. My husband really needed 2 porters and we were so grateful to another guest who loaned us their porter. Once we became involved with the gorilla family all of the long, hard hike was forgotten. To be so close with the gorillas was truly "something incredibly indescribeable." Our lead guide was SO good and the tracking guides actually with the gorilla family were so good to us; all guides would help us see gorillas better and make sure we got the best pictures possible. I just can't say enough about the genuineness and expertness of the guides; we were totally dependent on them and they treated us like we were gods. Our second day we took a very gentle hike to see the golden monkeys; we were so lucky to get the same park guide and we (my husband and I) were the only people on the tour. It was rainy, muddy, slippery and we were once again treated with much respect and high regard. It was Bill William's advice that had our schedule be a gorilla trek first day, golden monkeys second day, and gorilla trek third day; we needed the slower day in between gorilla treks. Our second gorilla trek was an easier climb/hike and within an hour we were with a gorilla family--this one being in a bamboo thicket. Our park guides and tracking guides were again so very good. We were glad to have hired porters as they were a help. However, they're really volunteers and I don't know if they're trained; some were quite helpful and others were not. I had one who had a mean, stare down with me as I left because he wanted a bigger tip from me. I was advised to hire a porter for $10 USD, as this was the expected price. Because my husband needed above and beyond help from his porter and used a second porter, he paid each porter $25 USD. I believe my porter thought he should get the same amount and when not given that amount let it be known how mad he was at me. That was a disconcerting experience. I'd like to next address our driver who was so professional and so good. He answered all of our questions, showed us whatever we even thought we might like to see, and took us to out of the ordinary shopping markets and accompanied me in the market, helping me negotiate prices for goods. His driving was impeccable, his manners most polite and serene. He made our journey that very good. Lastly, I would like to say how good Mountain Gorilla Lodge was. The staff made you feel most welcome and were glad to take care of you. The food was that good as well. We had read some negative reviews about the food at the lodge and we can only say the food was GREAT. Imagine trying to cook for tourists, trying to please them all, with limited food supplies and cooking conditions in the depth of the mountains. We loved every bit of our vacation [except the sour porter]. 5 stars plus for Africa Adventure Safaris.

Jackie   –  
United States US
Visited: November 2014 Reviewed: Jan 12, 2015

Email Jackie  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful
5/5

Everything they did, arranged for, correspondence, etc. EVERYTHING was wonderful. Thank you Olive.

Average User Rating
5.0/5
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