Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 99
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful 1-2 of 2 Reviews
BB   –  
China CN
Visited: June 2024 Reviewed: Jun 24, 2024

Email BB  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of BB and not that of SafariBookings.
Disappointing Safari Experience: A Detailed Feedback
3/5

I'm glad our Safari trip has concluded, but there are a few points I want to give feedback on.

1. The contract mentioned a full-day Safari, but what Patrick provided was not a full day. Patrick took us out daily from 8 AM to 4 PM, or from 8 AM to 12 PM and then from 4 PM to 6 PM. He said this was the park's requirement. However, as far as I know, other drivers booked through your company were out from 8 AM to 6 PM, or from 7 AM to 12 PM with lunch in the park and then from 4 PM to 7 PM. This does not align with your promise of a full-day Safari.

2. Patrick drove steadily and had a good attitude, but he wasn't good at spotting animals. He always waited for others to find the animals first, and then he would follow. We didn't get to see the leopard we wanted to see.

3. On the last day, we returned to Nairobi with a flight at 6 PM. We arrived in Nairobi around noon and wanted to go to the Maasai market to buy some things. There was enough time, but he insisted on taking us to another shop we didn't want to go to. He was unhappy when we insisted on the Maasai market, saying it was unsafe and that maps were useless. In the end, we went to the market he suggested and bought some overpriced souvenirs. I don't know if there was any commission involved, but it left a very bad impression on us.

We chose your company based on your reputation in China, but I didn't expect such an experience. I wanted to give honest feedback and decide whether to caution other Chinese friends about choosing your services.

Beatrice   –  
Spain ES
Visited: August 2016 Reviewed: Jan 25, 2017

Email Beatrice  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Beatrice and not that of SafariBookings.
The experience was ok but not over the top considering the name 'celebrity tours'
3/5

The lodge was great, the safari was not good, there were no animals to see. Our driver din't communicate clearly e.g he Said it was 20 dollars to visit a masaai village n on arrival to the village, it was 20 dollars Per person. Some drivers were getting to close to the animals n he Said it was not allowed and he was actually obligated to report if he saw one but he din't coz he Said they were masaai's. Our car had a problem driving back to nairobi which made everyone tense.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 99
  • 4 star 0
  • 3 star 2
  • 2 star 0
  • 1 star 1
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