African Sermon Safaris

completely disorganized and made me feel unsafe

African Sermon Safaris was completely disorganized and had no idea what they were doing. As a solo traveller, I felt unsafe and like I was going to be stranded somewhere. To start, the company gave me no information about my pick up until I asked them multiple questions. They also messed up my reservation and initially put me in the wrong tour, despite me confirming multiple times which tour I wanted to do. When the driver picked me up, he drove me to a random gas station in Nairobi where we waited for the jeep to take me to Masai Mara. The jeep never came, so we went back into the city center to find it. I also assumed everyone on my tour would be staying at the same camp as me and doing the same itinerary, but that wasn't the case. I was the only one out of the people on my tour to stay at my camp. I signed up for the budget tour, so I knew the camp wouldn't be anything fancy, but the camp wasn't gated and our tents didn't even have locks on them. Everyone who worked at the camp was very friendly, but there also wasn't electricity except for 3 hours a day. Anyways, after the first two game drives, the driver thought I was going to Nakuru the next day, but I was supposed to stay in Masai Mara, so they didn't tell me until the next morning who would be taking me on my game drive, since everyone else in my tour was either going back to Nairobi or to Nakuru. It turns out they completely switched which tour company I was with and I finished the rest of the tour with Jocky Tours (which was a much better tour FYI). Except African Sermon Safaris never even told me I was being switched companies -- I only found out from talking to others on the tour. I was supposed to go back to Nairobi the next morning, and they didn't tell me who was taking me until the next morning at 8am. Also, the company never told me. The woman who ran the camp was the one who coordinated my trip back to Nairobi. Anyways, I know all the companies and camps work together, but it felt extremely disorganized and I hated being passed between drivers and companies. In total, I had 6 different drivers throughout my 4 day trip. Even on my way back to Nairobi they had me switch into a different car, which would have been fine, but then they realized they messed up and put me back in the original car. I'm surprised I wasn't stranded somewhere/didn't end up in a different city. While I still had the time of my life on the safari, I would never book with African Sermon Safaris again. It was extremely stressful and the communication was terrible.