CH
20-35 years of age | Experience level: first safari
An awesome adventure
Our trip with Destiny Explorers this December was awesome. This was our first ever Safari and Issa promptly answered all of our questions and helped us with our Itinerary. Our guide Tarimo was super knowledgeable and kind. He communicated with other guides to find out what animals were spotted and where, so he could take us to the good spots. He was also happy to stop anywhere we wanted and gave us lots of information about the animals and places. Our only complaint is that the vehicle was really old and rundown (no AC) and features like phone chargers were not working. However it's good to note that the price quoted by Destiny Explorers was overall cheaper than some other agencies so it was okay. We still had a great time and would recommend people to book with Destiny Explorers.
RU
35-50 years of age | Experience level: first safari
Super personal and flexible
That was really personal and warm welcome experience. Had just 3 days and everything was perfect
Review of Kiliclimb Africa Safaris
Reviewed 2 days ago via mobile
Great experience. That was really personal and warm welcome experience. Had just 3 days and everything was perfectly managed
Date of experience: January 2026
20-35 years of age | Experience level: first safari
Very efficient and informative
Theodore picked us up on time and was very good with getting us to our destination on time. He also was very informative and pointing out good views and animals along the way
HR
35-50 years of age | Experience level: first safari
Extraordinary, A+ service
Nothing I write here can come even close to the level of commitment by our driver Rodger and organization of safari by Axis Africa. We opted for big Toyota and private tour and I would do it all over again. Rodger is fluent in english and very knowledgeable about every animal we encountered. Sharp eyed and comitted so we see all of the Big five (even saw leopard 2 times!) and ugly five too! Nothing was a problem for him, never late stopped every time we needed and gave us excellent recommendations. Car was always equipped with bottles of water and working chargers.
Driver and his knowledge is very important part of safari experience and we couldn't ask for better one than Rodger. Thank you for incredible journey!
GR
20-35 years of age | Experience level: first safari
Very friendly and with a lot of information
It was a great experience overall. The communication before we arrived was very thorough and detailed and the team gave us always many options to choose. They have taken care of every detail and the experience was very well organised.
HR
35-50 years of age | Experience level: first safari
Perfect
We took 4 day safari to Masai Mara, lake Nakuru and lake Naivasha and it was perfect. We saw all of the big 5 and the ugly 5:) The cars were extremely comfortable offroad so spending all day in the park driving around was not a problem.
Our guide, Peter, was very cheerful, he answered all of our questions and provided us with a ton of details obout animals and you can really see that he loves his job:)
All in all we had a great time with Axis safari.
HR
35-50 years of age | Experience level: first safari
Perfect safari experience :)
We spent 4 days on a safari with Axis. We are family of 5, traveling with 3 children. All was well organised. Our guide Peter was very professional and experienced, he did his best and we had a perfect safari experience!
We visited Lake Naivasha, Lake Nakuru and Maasai Mara. If we ever return to Kenya we would not hesitate to choose Axis to organise everything for us!
Thank you Peter and thanks to other Axis team members!
IT
35-50 years of age | Experience level: 2-5 safaris
CA
under20 years of age | Experience level: first safari
He’s a calm and patient lovely man ( Theodore)
It's a long road but it passes very quickly, the guide is very kind and patient. The landscapes are just …wonderful. The truck is clean and has air conditioning. It was really nice
35-50 years of age | Experience level: 2-5 safaris
UPDATE : Don't trust Big Apes, neither Peter.
I wrote a previous review months ago reporting that Peter didn't refund my money and Peter replied saying that my refund was scheduled to be processed on that week (refund that was already late) and also left an "explanation" here. The refund wasn't done on that week and I had to contact him again.
I will try to summarize what has happened since my first review on 11/10, almost 3 months ago : He said that he was looking for a better way to handle my refund. He sent me a manually filled in form from his bank as proof of payment and then I was not allowed to send him emails anymore (yes, my emails were rejected and I had to use SafariBookings as an intermediary to communicate with him to ask for updates). Peter filled in the form incorrectly. I received the information from SafariBookings that the funds returned back to his account (SafariBookings had to contact his bank). I was allowed to send him emails again. I sent him another account as another option. He wanted me to fill in the form from his bank and refused to do it again correctly and said my information was distorted in different threads (??????? I confirmed with my bank and the information I sent was correct; the second option I sent was a screenshot from my bank's app, so no risk of being distorted; so ?????). I sent him a third option, a link requesting the payment. He hasn't sent the money using the link. Few weeks later, not a sign of him. Then, Peter wanted to transfer the money using Western Union. One week later, no contact from Peter at all. Then he said the money was at Western Union, that he sent the document previously, but he didn't and that I would have to withdraw my money. After all, I still had to find a Western Union to withdraw my money. This was the better way he handled my refund.
So, after my trip being ruined ... and after waiting longer than the offered cancellation policy time (I asked for the cancellation on 10/04, the offered cancellation policy time was waiting 4 months and receive the full amount; I received the document with the information needed to withdraw my money on 20/12, more than 8 months after the cancellation date) .... and a lot of headaches asking, asking, asking .... and asking SafariBookings for help (I don't know what would have happened if I hadn't have SafariBookings intermediating. I strongly believe that I wouldn't have received my money back) ... my money was refunded. LATE.
Facts and figures :
1) The full amount to be refunded was USD 1,079.24
2) The amount in the manually filled in form from the first attempt sent to me by Peter as proof of payment was USD 1,003.00
3) When questioned, Peter said that the difference (USD 76.24) was bank charges. No proof of payment for this bank charge.
4) The amount I've received from the second attempt was equivalent to USD 920.00.
I didn't understand his intention with that, but Peter forwarded me the exchange of messages between him and the SafariBookings representative, including the name of another client who was also waiting for a solution to her "case study". I wasn't the only one. He also says on the email that some guests are hard to please. After being rude, he failed to keep his word and refund my money within the promised timeframe. Are the guests hard to please ???
This is the customer service provided by Peter, think about if you have an issue during your trip.
As Peter himself said in one of his emails, let's move on to a better future without more hurt feelings. I think he meant my feelings and my bank account feelings. I lost money and time. DON'T TRUST PETER !!!!!! The End !