FI
35-50 years of age | Experience level: first safari
Organized a well planned, smooth trip
3 night trip including Masai Mara and Nakuru. Start and return point Nairobi.
Communication: quick responses by whatsup and email before safari. During the trip updates/reminders on travel itinerary could have been a bit more thorough.
Service: well planned breaks, devoted driver/guide on game drives - effort to spot several animal species, no issues with anything, social, friendly and easy-going guide happy to answer to any questions. Experience of the guide/driver was noticeable.
Value for money: hard to compare but having a feeling that expectations were met.
Relialibity: no delays or other issues, felt safe and taken care of. Traffic safety (on transits) might have had higher expectations - local traffic and roads, seat belt quality and phone calls during drive rose some concerns.
Tour itself : many animals (including big 5) spotted providing many memorable moments. Had time to observe animals from close, mostly with a feeling that their space was respected. In total, the tour, including game drive, accommodation, food and transit, worked out very well.
However, be prepared that quite some time is spent on transit from Nairobi to the destination (and back) and the roads are partially in poor condition.
IT
20-35 years of age | Experience level: first safari
Very kind and super available, always ready to help and always wanting the best for you
Both tour were very successful. The guides are really committed to make you experience the best views and they will always make you feel comfortable and at ease.
IT
20-35 years of age | Experience level: first safari
Our tour operator Boris was really available
the first day they picked us up in our hotel in Zanzibar and take us to the airport
Here we met Adrian, an amazing guide.
We visited Ngorogoro and Terengeti park, I advice to all to come in Tanzania and do safari with them
IT
20-35 years of age | Experience level: first safari
fantastic tour and avaiable guide
Adrian has been an avaiable guide, we did Tarangire and Ngorogoro and we saw a lots of animals thanks to Adrian.
RU
35-50 years of age | Experience level: 2-5 safaris
Update Travel is a reliable and customer-focused tour operator
Update Travel did an amazing job organizing our safari in Kenya! Every detail was thoughtfully planned. A special thank you for promptly addressing all our questions and providing a personalized approach. We enjoyed every moment of the trip without any worries. It was clear that the company truly cares about its clients. Thank you for your professionalism and attention to detail. We will definitely reach out to you again and recommend Update Travel to all our friends!
JP
35-50 years of age | Experience level: first safari
2 Days Visiting Lalibela!
I had the pleasure of exploring Lalibela for 2 days with Essence Ethiopia Tours. Unfortunately, due to the Christmas Festivals and limited seats on the airplane, I had to extend my trip and fly out on January 8th instead. Despite the unexpected change, I had an amazing time visiting the rock-cut churches and meeting the incredibly friendly locals. Tsehaynew, our tour operator, was exceptionally kind and helpful throughout the entire experience. Can't wait to come back and explore more of this beautiful destination!
35-50 years of age | Experience level: first safari
Awesome Tour Operator!!
MoAfrika Tours provided such an incredible service from start to finish! The booking process was seamless!
Rishen especially was outstanding. He provided so much information and was always on call for any queries we had throughout. Rishen went over and beyond to ensure we had the best experience, and we most certainly did!!
The sunset tour on arrival was fantastic! We saw 4 out of the 5 “Big 5” in just those 3 hours alone! 😃 And managed to catch the rare sighting of the leopard on our full day tour the next day! Along with every other animal…. Was so much fun! WOW what a beautiful experience and we feel incredibly lucky! Our hearts are full ❤️
We cannot fault a thing and I would highly recommend Mo Afrika Tours!!
Thank you Rishen and the team for everything ⭐️⭐️⭐️⭐️⭐️
20-35 years of age | Experience level: 2-5 safaris
Exquisite travel agency with excellent customer service.
My dream of going to Nairobi National Park came true thanks to the Queen Roseline Safaris. Their customer service was exemplary and professional. Their response was swift and timely. On my tour, I was able to see some of the bid five animals such as; buffalo, rhino and a cheetah. I had the best experience that I will never forget.
35-50 years of age | Experience level: 2-5 safaris
Great flexibility
I did a last minute booking and Chloe was able to prepare everything for my trip on short notice, and everything went well: the hotels were great, I didn`t have to bother as transportation between places was arranged by her, and I could focus solely on the safaris and other activities. I would definitely recommend.
20-35 years of age | Experience level: first safari
Elleck was amazing. He went out of his way every day to make sure we had the best time. Great man.
My wife and I went on a three day safari and we can’t recommend it highly enough. Elleck was our guide for all three days and he was so informative and friendly. Every day we went out, he did everything he could to make sure we saw everything we came to see, he also took the time to explain interesting facts about each animal. The experience was unforgettable.
Apart from the actual safari the lodge was incredible. The rooms were spacious and very nicely decorated. The service in the restaurant and bar was perfect and the food was fantastic.
