20-35 years of age | Experience level: 2-5 safaris
My Operator was very attentive and listened to me and my needs
We recently went on a safari with Tai-Oak Tours and Travel, and it was absolutely phenomenal, especially with the kids in tow! From the very first point of contact, the communication was smooth and professional. Booking was straightforward, and we always felt well-informed about what to expect.
Our guide was incredibly friendly and clearly passionate about wildlife. He kept the children engaged throughout the entire trip, making the experience educational and exciting for the little ones they were absolutely thrilled! It's not always easy to find a tour that genuinely caters to families, but Tai-Oak nailed it.
The vehicle was comfortable and well-maintained, which made the long drives through the bush much more enjoyable, especially with kids on board. And the wildlife sightings? Simply breathtaking. We saw more than we ever expected, and our guide knew exactly where to take us for the best views.
There were a couple of very minor things along the way, but nothing that dampened our experience overall it was still a fantastic day out. I would wholeheartedly recommend Tai-Oak Tours and Travel to any family looking for a memorable safari adventure. We will definitely be booking with them again!
ES
35-50 years of age | Experience level: first safari
He arrives at time according.
The driver was very professional and he arrives at time
FR
Very reliable and friendly company!
Very good organisation and very reactive company!
Insightful, reliable, friendly guide, who knows super well the park! 👍👏👌
I strongly recommend KIHINDO Tours to organise your safari!
MY
35-50 years of age | Experience level: first safari
Peter was courteous, friendly and knowledgeable.
It was a morning to remember. The weather was cool and breezy, the park was clean and well cared for, and Peter our friendly guide was the epitome of Kenyan hospitality. He explained things with care before we started the trip, shared insightful facts about Kenyan culture and wildlife, and took care of us well throughout the trip. It was a 'spot the wildlife' adventure for all of us. Highly recommended. Thank you, Peter :)
35-50 years of age | Experience level: over 5 safaris
Friendly, informative and super reliable.
We absolutely loved our time out in the bush with Peter. We had some great sightings (Rhino, Lion, and Jackal were my favourite).
Peter was super friendly and engaged with all of us. Arrangements prior to the trip were seamless, with great communication all round. Thank you Peter and team.
Highly recommended.
Wholesome
The driver and the guide were exceptionally great. They were up to the task really. We spotted several animals, and only came short of seeing the entire big five. Wonderful experience to be honest, I would recommend tajiwilds to anyone looking to do a safari any day.
DE
20-35 years of age | Experience level: first safari
10/10 experience
Our 5-day safari to the Maasai Mara, Lake Nakuru, and Hell’s Gate National Park was an incredible experience. We saw the Big Five as well as many other animals, and the scenery was simply stunning.
The tour was very well organized, and our guide Geeman was outstanding. He shared a lot of interesting knowledge about the wildlife, the land, and the country, which made the experience even more special. We highly recommend this safari.
35-50 years of age | Experience level: first safari
Charming;Engaging,warm all through
My family was treated to an excellent service.The whole experience stays memorable especially to my young kids.
35-50 years of age | Experience level: first safari
Professional, informed and well fit for the job.
Time conscious, flexi hours, well-coordinated with the rangers to know where and when to spot the animals, charges are pocket friendly.
50-65 years of age | Experience level: first safari
Be very careful booking with this company.
I rarely write negative reviews, but I feel obligated to share our experience with Shadows of Africa.
My 15-year-old son and I booked a safari and Zanzibar vacation with the expectation of a premium, well-planned experience. We communicated our expectations clearly before booking and trusted that the itinerary would reflect what was promised. Unfortunately, that was not our experience.
With the exception of our final safari stay at Tembo Tembo Camp and our outstanding guide, Gerald, this trip was a tremendous disappointment.
At our first lodge, we were forgotten at dinner. No one came to pick us up, so my son and I went without dinner that evening. The room was also not clean. At another lodge, the accommodations were so cold that we left within minutes because they were simply not suitable. Throughout the trip, when we reached out to our travel advisor for help, we felt our concerns were not taken seriously and were not resolved.
Our current resort in Zanzibar has been the biggest disappointment. In our opinion, it is far below the standard that was represented to us. The property is unclean, the food has been poor, and it does not reflect the quality of vacation we believed we had purchased.
My son and I travel internationally many times each year, including to developing countries, so our disappointment is not based on unrealistic expectations. It is based on the gap between what we were promised and what was delivered.
The one bright spot of our trip was Gerald, our safari guide. He was professional, knowledgeable, kind, and truly exceptional. Tembo Tembo Camp was also excellent and demonstrated the level of quality we expected throughout the trip.
I sincerely hope Shadows of Africa takes this feedback seriously. We invested a significant amount of money in this vacation and expected much better planning, accommodations, communication, and customer service. Unfortunately, based on our experience, I cannot recommend the company.