PT
50-65 years of age | Experience level: 2-5 safaris
The best safari with the best guide, Yasin.
Simply the best guide, Yasin, with the best safari company in Kenya.
Everything was well organized, and Yasin always managed to get the best angle to see the animal and take the best photo.
CN
It is great!
I love the safari so much. We had a good time with friends from three counturies. The tour guide Richard is full of experience on driving, chasing animals and patient.
AE
20-35 years of age | Experience level: first safari
Professional, reliable, and highly recommended safari operator.
We had an amazing 2-night, 3-day Masai Mara safari with Josero Tours and Safaris. Judith was very helpful and responsive throughout the booking process, and she even arranged a wonderful alternative lodge when our original accommodation became unavailable. The Masai Engai Lodge exceeded our expectations. Our driver Charles was professional, knowledgeable, and always on time. The game drives were fantastic, and everything from pickup to drop-off was perfectly organized. Thank you for creating such an unforgettable experience. Highly recommended
KR
20-35 years of age | Experience level: first safari
A safari company run by professional and highly efficient staff.
Thank you! We had an amazing time in Masai Mara. Communication was fast and accurate, and the guides were very professional, which made the experience even better. The stay at the accommodation will be an unforgettable memory for a lifetime.
20-35 years of age | Experience level: first safari
Amazing, Helpful, kind, informative
For our first safari, We had a really wonderful time, we were taken care of from beginning to the last day. Our driver was very helpful and informative. Can't wait to go again next year.
MX
35-50 years of age | Experience level: first safari
Excelente service, just would like to know before the trip to have more options in different costs.
Excelent service from Zené and all the workers on Safari, very trustful page, just in value for money would like to know, before doing the trip the more differnt options you have, once you're in Southafrica you realized this.
35-50 years of age | Experience level: 2-5 safaris
Bored, entitled staff members, lack of transparency and shorter tour than I was led to believe
Very dishonest company - I paid for a 2 day, 1 night tour and my tour took less than 24 hours!! Before paying I wanted them to confirm in writing my pick up time and drop off time and they purposefully avoided answering the question. Now I know why!
20-35 years of age | Experience level: first safari
Extremely competent and understanding of everything we would need
This was the best trip of my entire life and it is all thanks to Isack at Smile With Us and Stephano our amazing safari guide. My wife and I are on this trip for our honeymoon and had the best time! We had a customized 5 day tour where we did the Serengeti, Ngorongoro, and Tarangire. Stephano made us feel so welcomed and was extremely kind and knowledgeable about the animals and Tanzanian wildlife/culture. He made sure we saw all of the big 5 and even saw 2 leopards on our first day! He is great at communicating with other guides to figure out the exact areas we should be looking for animals, and was able to teach us about every single one of them. I would highly recommend requesting him for your safari whether you are a couple, a family, or solo. As for Isack, we went the entire week staying at amazing hotels and having incredible service. From the moment we landed in Tanzania everything was handled for us. I did not pick up a bag of mine once because the service we had was so amazing.
I would recommend this trip to anyone looking to go on safari and I would choose Isack and Stephano to handle everything along the way again and again!
NL
20-35 years of age | Experience level: 2-5 safaris
The Mt Kenya tour was great!
The tour was great! Our guides on the tour as well, and communication was good. The ride to Mt Kenya was originally with a very small public bus. If you don’t want this you should contact the tour operator upfront. And get clarity on the way back, this was unclear for us. Apart from that, we had a great experience! And the guides, porters and cook on Mt Kenya were great!
50-65 years of age | Experience level: 2-5 safaris
The best tour operator across all aspects of a safari.
I travelled to Kenya and Tanzania with my husband and teenagers to experience a safari operator by Shanjoy and our expectations were surpassed. I have done many safari's and this was the best. Right from the start Shanjoy out perform others. We communicated with Patrick and Beth many times to plan a lengthy safari and they were very responsive to our requests and communicative. Shanjoy are also very trustworthy and the recommendations that they provided were fantastic and they were not trying to lead us into arrangements that were easier for them. Overall this company if highly ethical and wants to provide a wonderful and memorable safari to its clients.
They are a company that is passionate about wildlife and Africa in general. The company is very experienced within the Safari sector and this experience is to the travellers benefit. The staff are continually visiting and appraising safari lodges and ensuring that quality is maintained over time.
One of the best elements that Shanjoy has to offer is their experienced guides. If you are travelling in Kenya I highly recommend Kim as a guide. He is the ultimate veteran and professional. He has decades of experience and when you drive into a park he engages with huge enthusiasm for all wildlife and nature. It is as if he is seeing it for the first time and as he says it each day offers something different. His knowledge about all animals, including birds is superior and he is also skilled at understanding the landscape and finding animals. He is also one of the nicest people ever.
Our guide Kim knew staff at all lodges which was very advantageous when I needed to see the lodge nurse and he had her direct number! Kim made sure that everything was in place and going well for us everyday and paid attention to all the details that made our holiday a smooth experience, and is the standard provided by Shanjoy.
After several safari's I can't recommend Shanjoy enough and would definitely use them again.