GH
20-35 years of age | Experience level: first safari
Tanzania is only this company need the best guide always
Serengeti is best place for migrations we saw a lot of animals and this team is well experienced and organized our luxury cross Mara river is northing short we highly recommend them
BE
20-35 years of age | Experience level: over 5 safaris
Excellent price-quality service
We booked a 3-day safari with Uwanda from Dar es Salaam, including transfers, a boat safari, a game drive, and a bush walk. As it wasn't our first safari, we were looking for a good price-quality service, and Uwanda delivered exactly that.
Everything was excellent, especially the game drive with Jafari and Fadhili, who were both professional and attentive. We really enjoyed exploring the park with them, they knew the area incredibly well and shared their knowledge throughout the day.
We would definitely recommend Uwanda to anyone looking for a well-organized and great-value safari experience.
20-35 years of age | Experience level: first safari
Very bad
My boyfriend had the worst experience right from the start to the end of the trip whatever he paid for is not what he received and we both were greatly disappointed since the reviews are high but services provided didn’t meet our expectations. He wasn’t picked up from the airport like the agreement had started,he hired his own vehicle yet he had cleared for the vehicle with the company, he fueled it by himself using his own credit,all park entrances he cleared himself amidst all chaos of being new to the country and still having to deal with everything by himself, he had been promised a vehicle pickup at 9am but the vehicle arrived at 3pm,he was receiving only excuses from the tour operator with no actions being done, besides clearing everything for himself he had to handle all the expenses and the owner of the safari kept claiming to make a refund my boyfriend never enjoyed anything about the safari yet it was his dream goal to make it to Uganda and experience the wild life and nature but each day that came by came with a lot of stress and temptations on him he was never given the accommodations he paid for
Something needs to be done cause all this leaves a bad image on the country and the tourism sector
35-50 years of age | Experience level: first safari
Very kind and professional!
My tour was very educational and the tour guide was very knowledgeable and helpful throughout our tour. I highly recommend!
20-35 years of age | Experience level: first safari
Hilmuks Safaris and Adventurers offers reliable, well-organized, and memorable travel experiences.
I had such a wonderful experience with Hilmuks Safaris and Adventurers in June. Thanks to their excellent service, I had an amazing and memorable visit to the Giraffe Centre. Everything was well organized, and the experience was enjoyable from start to finish.
I truly appreciate the professionalism, hospitality, and great customer service. I highly recommend Hilmuks Safaris and Adventurers to anyone looking for a reliable and enjoyable travel experience. I can’t wait for my next adventure with you! 🦒❤️🌍
50-65 years of age | Experience level: first safari
Very well organised and flexible
The tour was handled very professionally, communication between the two parties from the outset were excellent. I was happy what I paid for my safari and the drivers who are also the tour guides have excellent knowledge and are punctual. The lunch’s and accommodation (we choose mid level) was excellent.
CN
20-35 years of age | Experience level: first safari
With John hagiah‘s help, our trip has been absolutely wonderful. i want to go here again！
My English makes me to communicate with some difficulty. Under John hagiah’s guidance, he always uses simple words to introduce wildlife. I could understand nearly all the animal names and their behaviours.His service is excellent. provided free bottled water in the vehicle.
All meals were included, tasted good, and we had no stomach issues. The accommodation was generally nice as well. We are really satisfied with company‘s service.
TR
20-35 years of age | Experience level: first safari
Gerard was an excellent guide and driver who made our Suricata Safari an unforgettable experience.
Our safari with Suricata Safari was made truly exceptional by our guide and driver, Gerard. He was knowledgeable, professional, friendly, and had an incredible ability to spot wildlife that we would never have seen on our own. He always made us feel safe, answered every question with enthusiasm, and ensured we had the best possible experience throughout the trip. Gerard is a real asset to the company, and I would highly recommend requesting him if you book a safari.
That said, there were two aspects of the overall experience that were disappointing. First, the company applies a 5% surcharge for card payments, which was not clearly communicated upfront and felt like an unnecessary hidden cost. Greater transparency about payment fees would improve the customer experience.
Second, the pre-safari stay at SG Hotels in Arusha did not meet the standard we expected. The hotel felt dated, and the rooms and overall hospitality environment were old and uncomfortable. Given the otherwise premium safari experience, choosing a better partner hotel would make a significant difference.
Another drawback was that the company mixed mid-range and camping guests in the same safari vehicle, resulting in unnecessary delays and logistical inefficiencies at nearly every stop as different accommodation drop-offs and pick-ups had to be coordinated. This seemed like an issue with other company vehicles and needs to be corrected!
Overall, the safari itself was fantastic thanks to Gerard, but improving payment transparency and upgrading the accommodation in Arusha would make the experience even better.
65+ years of age | Experience level: first safari
I would recommend Suricata Safaris if you only do a safari once do it right
Let me start by saying, this was the best experience I have ever had from start to finish. Gerard our driver , guide and very good friend welcomed us looked after us throughout the safari and catered for our every need
His knowledge and driving skills far exceeded anything we had expected and if one day I return I would thoroughly 100% would ask for him
Experience level: first safari
Best African safari ever
William in Kenya from Tulivu holiday deals planned the best African itinerary for me and my family (working with Paul from Arena Africa safari) across both Tanzania and Kenya over around 10+ days. Truly memorable experience that far exceeded our expectations especially since we were traveling on this trip with two kids. Some brilliant animal sightings were a real treat and quite amazing . All the hotels/camps we stayed in were wonderful and the luxury tent camps within the Serengeti and Masai Mara were unique and exciting with animal sightings and sounds from the camps a real bonus. The guides Elias in Kenya and Elisante in Tanzania were true professionals who had a passion for their work and took the extra efforts to drive long hours and look for the best animal sightings. Thoroughly enjoyed the tour and highly recommend.