35-50 years of age | Experience level: over 5 safaris
It was a life changing experience. Soul healing and connecting with the devine life of the wildernes
The service is amazing and devine, the communication was clear. They have met my expectations, nothing is as healing like power of nature.
Thank you Nqaba tour
NL
20-35 years of age | Experience level: 2-5 safaris
Everything was well arranged.
Everything was well arranged. Our driver was very nice and knew a lot. The experience was something you only see once in a lifetime. The hotel was very nice and good food. We stayed at the rushaga gorilla lodge.
35-50 years of age | Experience level: over 5 safaris
Great nature experience marred by unprofessional company
An amazing trip that was soured by, Doreen Kesiime, the owner. I was willing to overlook some of the more annoying/disappointing things.Like being harassed on a daily basis for proof of payment. I made a late booking-10 days b4 travel- on a Friday evening before a long weekend and informed Doreen the bank would therefore authorise the transaction on Tuesday. Despite this I received multiple messages on a daily basis during the weekend requesting proof of payment, repeatedly informing me about difficulties obtaining permits last minute, etc, all of which we were both aware of!
On arrival in Entebbe, Doreen was picked up joined the tour for the full duration. I was therefore expecting everything to go according to plan.Between her fielding numerous personal and work calls during game drives and walks in conservation areas, littering in conservation areas, making several inappropriate remarks( eg how she would report homosexuals to the police and going into graphic detail why she found anal sex disgusting, commenting that my preference for coffee made " a woman dry down there"), I decided her presence did not add value to the experience. Changes were made to the itinerary without discussing it or informing me- I did the Gorilla trek form a different location( only informed on arrival to Bwindi), only 2 of the 5 accommodations on my itinerary were booked( one was changed due to tracking from a different location).
Again,because I truly enjoyed the activities thus far on the tour( Chimpanzee tracking in Kibale, Queen Elizabeth National park, Batwa People community walk, Gorilla Tracking) I didn't make too much of a fuss.
The last straw however was being taken to an inferior accommodation then the one in the itinerary at Lake Bunyoni. This was the afternoon following the gorilla tracking when I was looking forward to a decent shower and bed to sleep in( not always possible at the other accommodations booked- at one lodge the drain was blocked and flooded the entire room)) What was infuriating was that this was the only stipulation I had made prior to commencing the tour when I picked up that the itinerary hotel did not match the website hotel. After the Bwindi changes , I was assured that the hotels booked henceforth were correct. A 3 hr standoff ensued with Doreen initially stating that the resort name didn't exist and was an error on her website( this despite seeing her view it on booking.com at dinner the night before!). She tried to convince me that we were at the correct place( the names were similar) When shown their website and availability, she continued to try and coerce me into staying there.Various reasons for the incorrect booking and not being able to book me into the original hotel were then given: a late booking, reading the name incorrectly, no funds available, the manager refusing to refund her, etc.I even offered to pay for the booking and she refund me in Kampala, which she refused. Out of frustration I requested to cancel the rest of the tour and be taken back to Kampala that evening.She eventually relented and I was taken to the hotel on my booking.It was unfortunate that a refund of approx $40 spoilt what was supposed to have been an extraordinary day. Or that I had to waste precious time to get the 3rd of the 5 accommodations I had paid for.
The positives remain the natural beauty of Uganda and the efforts and knowledge of the tour guide and driver, Nelson.
NL
20-35 years of age | Experience level: first safari
A nice organization
We have had a pleasant experience with Netherken Safaris.
It was nice that we were picked up at one hotel, and dropped off at another hotel after the safari. The driver arranges everything on arrival at the park, and we enjoyed the beautiful nature and animals. The bus is comfortable and the driver stopped when we had seen something. The driver also told us something about the animals and he even helped us with a problem we experienced during our vacation.
DE
20-35 years of age | Experience level: first safari
It was really enchanting!
It was really good
*Organisation perfect
*booking was easy and uncomplicated, also in German possible
*nice and tried to make everything perfect
*...
50-65 years of age | Experience level: first safari
A company that goes above and beyond, excellent local knowledge and service - highly recommend
In November we completed an amazing 22 night personalised tour for 4 people covering South Africa, Zimbabwe and Botswana with African Ubuntu Safaris. Cuan McLaren our principal contact was brilliant to deal with, as was there South African contact on the ground Gerald. One week before we were due to travel we had to defer our trip for two months and they handled the whole reschedule of 7 flights and 6 locations with minimal fuss. Not only that they were also in constant touch with us when South African Airlines went on strike mid holiday and organised alternative flights and transfers, plus they organised us a mid transfer stop for us to watch the Rugby World Cup Final. Our tour exceeded expectations, all the accommodation, transfers and tours were first class, we thoroughly enjoyed our first trip to Africa and we be back. We would highly recommend African Ubuntu Safari for your African holiday, you will not be disappointed their knowledge of Africa and service were excellent.
KR
35-50 years of age | Experience level: 2-5 safaris
Fantastic Safari!! Highly Recommended
We are sharing our deep appreciation to Devine African Safaris for a great safari experience planned and executed with the highest professionalism. Communication via emails and whatsapp in the planning phase upto the time we arrived in Uganda was fast and efficient. Nicholas guided us in creating a great private itinerary for us that included game drives, boat ride, chimps and gorillas tracking. Basically all the great highlights of Uganda safari packed in short 5 days. Boaz was a fantastic guide, caring and keen to satisfy our needs and requests on the safari. We had a great Jeep for the 4 of us and even had space for another 2 and Boaz took us from Entebbe through the parks up to Bwindi for gorillas and back to Entebbe. We loved the lodges selected for us, they were all top notch resting spots; great ambience, wonderful food and comfortable sleeping quarters. I highly recommend Devine African Safaris for Ugandan Safaris
BR
20-35 years of age | Experience level: 2-5 safaris
Amazing experience with amazing tourguide
We had three wonderful days with kiliholidays, we did the tour to lake manyara - ngorongoro crater - tarangire-nationalpark.
on lake manyara we had the chance to see elephants from really close , in ngorongoro crater we saw two hunting lions who tried to catch some walderbeest. and in tarangire-nationalpark the landscape is just amazing. also our guide was really expirenced and could tell us much interesting stories about the wildlife ! thank u to sari.
CH
20-35 years of age | Experience level: 2-5 safaris
well organized!
very friendly, helpful and talkative staff. nice dinners in good company and tasty lunchboxes!
20-35 years of age
A luxury safari of lifetime
The entire process with Earthwings was seamless from start to finish. The Martin of Earthwings was very friendly, though based in Nairobi on a completely opposite time zone, was accommodating to our schedules and availability for calls. He took the time to listen to what we wanted for our honeymoon in Kenyan Safari of 7 Days to Amboseli, Lake Naivasha, Lake Nakuru, The Great Masai Mara and the Diani Beach and presented ideas in a very organized fashion. When we asked for additional recommendations, everything he came back with was in line with what we wanted.
The trip itself was as perfect and smooth as could be. The driver Steven and as a tour guide was timely and friendly. We never had to worry about a thing; he was helpful and willing to answer all of our questions. Our trip time was split between activity and leisure and Martin made a good balance. He and his coworkers checked in on us through an Calls during the trip and made sure we had everything we needed. If there were any issues, they were quick to address and fix them.
I couldn't be happier with our experience with Earthwings Tours and Safaris and I highly recommend using this travel agent for your East African Safaris.
Thank You Martin and Earthwings for making our Honeymoon such a Success we will carry all the good memories of your good services.