20-35 years of age | Experience level: first safari
The tour was worth it and magic african safaris are kind and welcoming love you guys you are the be
Their services are good.and the tour is what I expected true and honest.you get what is advertised
20-35 years of age | Experience level: 2-5 safaris
The tour was Soo amazing I rilly had fun
I had a great experience with magic African safaris when we went for rafting the services provided were so amazing I loved everything about the trip
35-50 years of age | Experience level: 2-5 safaris
COVID19 Cancelled our trip and this company took advantage of the pandemic
I do not recommend booking with this company. Anne was very friendly, but the savings of a few hundred dollars turned out costing us thousands. We had a safari scheduled for early June 2020, which we chose to cancel due to COVID19. We cancelled 3 months in advance. We chose not to wait it out because we feared losing all of our money if this safari company decided that COVID19 was not a good reason to cancel and to be honest it turned out that they didn't feel a pandemic was a good enough excuse to cancel anyway. Their policy of a 75% refund less the gorilla permits was better than losing the total $6600 I spent.
However the upsetting part was that I emailed Anne asking how they planned on dealing with COVID19. I was nicely told they would give full refund less the Gorilla permit that they tell you aren't refundable (which is not true by the way.). Needless the say when I took her up on her kind offer of giving full refund.... well, there was radio silence for over a day. So I emailed again and then she finally replied telling me... Oh sorry that full refund I mentioned we could do, well we can't because i talked to people who told me I can't give it. IT IS HORRIBLE CUSTOMER SERVICE TO DO THAT. Also their website states that they give 90% refunds if canceled more than 60 days in advance but their written policy doesn't say that. Also, please check out this link and never use a tour company like I did to book your Gorilla permits- Uganda Wildlife Authority does give refunds. It's just another way for these tour companies to SCAM you. https://www.bwindiimpenetrablenationalpark.com/gorilla-permits/cancellation/
After arguing with Anne over email that it was not okay to tell a customer full refund and then change your mind. I finally accepted the refund they would give and filed a dispute with my credit card company. The crappy part is my credit card company is so bogged down right now with other travelers. Anne failed to mention to them that she had told me full refund and then took it back. She also failed to mention, I never signed a contract. She failed to mention that the Uganda and Kenya are closed right now due to COVID19. Failed to mention that it's not possible to go on a trip right now.
Overall, my experience is I got scammed. When I didn't want to rebook my trip and took her up on her offer I think she freaked out and then said, oh no... By the way, rebooking the trip would have cost me more money. Why you ask? Because the Gorilla permits cost more next year and there is a fee to reschedule. And don't forget they aren't refundable. They are refundable, just not to you if you book with this company or one like it.
So the moral of this story is, I'm totally bummed I had to cancel my trip. Yet, there are better companies out there to work with. These guys are not fully honest. The policy stated on their website versus the one given to you are different. They can decide when they feel like it if they don't want to honor something they tell you.
I will likely not win my dispute for the other half of my refund, but I have not given up. One thing I've learned in all my travel is that you need to fight for your refunds. I travel a lot. I'm a digital nomad. I'm writing this review in hopes to save another person from this experience.
COVID19 or not... I would not trust this company. They have some good reviews and it's why I went with them, but don't be fooled. You could have a great trip with them or you could get total ripped off and scammed just like me. The choice is yours. I wish you all well.
20-35 years of age | Experience level: 2-5 safaris
Kudos African Finfoot Safaris ! I could be right to say that am very lucky chap. After along period
Kudos African Finfoot Safaris !
I could be right to say that am very lucky chap. After along period of planning my safari with African Finfoot safaris, I finally made it to see the Mountain Gorillas in their beautiful Impenetrable forest ism Bwindi. It was very challenging because of the covid-19 situation but was not we got so lucky that the country had not started the lockdown. After only 3 days of arriving in Doha from which I connected home. Uganda had to close airspace and went into lockdown. Dont know how I could have survived if this unprecedented event caught me in Ouganda. Despite all these challenges, i kept in contact with Edrisa in the office and my driver guide Mozey was very very professional and kept assuring me how things will be ok. Thanks very much for this successful safari.
20-35 years of age | Experience level: first safari
Amazing safari!
The safari was amazing and our driver Sammie was great. He made our experience even better by knowing where to go and how to deal with certain road conditions. In addition, the chosen accommodation was lovely and the service incredible. Would strongly recommend.
CA
35-50 years of age | Experience level: 2-5 safaris
Absolutely the best!
We have been on a few safari’s with Tende and Ivana. They are both so knowledgeable. The experience is remarkable. Being up close with the animals was a hands on experience. Photos to cherish forever! Bumhi Safari is absolutely the best! 5 stars ⭐️ ⭐️⭐️⭐️⭐️
CA
50-65 years of age
Very knowledgeable & an expert in their business.
My daughter & husband used this safari company a couple of times and found it an amazing experience for them. If ever I would do a Safari trip I would totally recommend this company based on their experience.
GR
35-50 years of age | Experience level: first safari
Best honeymoon ever
We were newly married couple and we were thinking where to go for our honeymoon. We wanted to have active vacation with a dose of romantic. We have always wanted to visit Africa, it was our big dream. When we found Bumhi Safaris, and read all the activities they are offering, we booked them straight away!
Tende and Ivana are such a great team, every day spent in Kalahari desert they made it special.
Tende is like open book, live encyclopedia. He knew to tell us all possible details about flora and fauna. Also he is great cook, food was like in a 5 star hotel. I believe he is the best tour guide you will find!
Ivana is the one who is organizing all the activities and adventures. She was always with a huge smile, she has great passion for the nature and super positive energy.
Imagine, at the time we were in Kalahari, my wife was 7 months pregnant. But with them, we felt so safe. They took care of us, especially of my wife.
Now we have small baby, but for sure soon we gonna come back and try something new with Bumhi Safaris. Can't wait to enjoy Africa's sunsets again...
50-65 years of age | Experience level: first safari
Pick from the airport to the airport.
I would like to thank Silver Spark Africa Safaris and in particular our guide for an amazing day that helped us make memories. Silver Spark Africa Safaris changed our vehicle to a 4 x 4 because of poor weather which was a top move. We thoroughly enjoyed the interactive experience of the Mara national park, followed by the humbling story and viewing of the baby Elephants at Sheldricks just next to the Nairobi National Park. After taking our lunch James took us to Nairobi National Park and we were lucky enough to see big 5 animals, in only a couple of hours, we saw Rhino and Buffalo as well as other animals. I would strongly recommend Silver Spark Africa Safaris and James and we promised to do our next trip with them upon visiting Kenya.
20-35 years of age | Experience level: 2-5 safaris
Unforgettable trip! Highly recommended.
A very informative guide with skills and knowledge of the surrounding. Good food. Looking forward to my next trip with the company. Awesome trip!!