65+ years of age | Experience level: over 5 safaris
Well organised and mostly professional
Communications were good - kept in the loop all the time. Service was smooth and friendly. Good value for money. On time all the time. I wanted to see a leopard which I did. The full day in KNP was worthwhile - saw a lot. Would recommend for first time safari goers.
20-35 years of age | Experience level: over 5 safaris
Efficient
TC Joshua (Leisuretips Tours)well organized my Safari took all the necessary arrangements required, timely airport to hotel transfers to the coast,watamu .
PH
The company did not deliver the 5-day trip as agreed upon, and until now is unable to refund us.
We booked a 5-day Meru-Samburu tour with the Malindi-based Afrikan Buffalo Wildlife Safaris Ltd. on 09-13 March 2024. We chose it because it is one of the few companies we found that offer such package, and we saw good reviews online.
We have already paid the full amount for the tour at least a month before the scheduled trip. The trip commenced on 09 March, in Meru National Park, but it got cut short on 11 March. As we were trying to check out from the camp in Meru in the morning, we were informed by the camp management that the tour company had not yet settled our bill. The camp did not allow us to leave the premises until the company is able to pay the balance.
The company's representative told us that he was still on his way to the bank, and later on, said they were scammed by another tourist so they are at a police station in Malindi, and many other excuses. It took the company seven (7) hours to send the payment to the hotel (not even full payment, and we even had to cover some remaining amount). This meant we were stuck in the hotel parking lot for seven hours, much to our embarrassment in front of other hotel guests and staff. It also meant that the next leg of the trip, going to Samburu, was no longer feasible, so we headed back to Nairobi in the afternoon of 11 March.
We even had to pay for the gas money for our trip back to Nairobi as we found out that the company had not given the driver enough money for fuel for the whole duration of the 5-day trip.
The company expressed its apologies and promised to provide a refund within 10 days, but until today (almost a month) has not made any.
The company also insists on providing only partial refund, but according to its very own Contract and Booking and Cancellation Policy, we are entitled not only to full refund, but also to compensation, as the cancellation of the rest of the trip was the company's fault.
We had a horrible experience with Afrikan Buffalo Wildlife Safaris Ltd. They made the decision to send us to Meru, fully knowing that they have not paid the hotel yet, and they concealed this information to us, the clients. The company has also been unresponsive and non-committal about its timeline for refunding us. We sought the intervention of the TRA, but despite this, the company remains unable to give us our refund, in accordance with the terms of the company's contract/booking and cancellation policy.
KZ
35-50 years of age | Experience level: first safari
The safari was very interesting, impressive, we saw many beautiful places and thanks to the guide Joni
Thanks to our guide Joni for finding unusual animals and showing us beautiful places! The hotel in Savannah was unusual and very atmospheric, the other hotels were good, the service and staff in the hotels were very welcoming and friendly! The safari was amazing!
(automatic translation from Russian)
KZ
35-50 years of age | Experience level: first safari
great organization, caring staff, professional driver who knows very well where to find rare animals
I really enjoyed the safari tour. caring driver, interesting tour. were able to see rare animals. there was even wifi in the car. I highly recommend them
SR
65+ years of age | Experience level: over 5 safaris
excellent
my wife and I have been on several safaris (7 or 8) twice with Kusini. Our most recent safari started at Sand River Selous,Tanzania last Febr.
A beautiful location with an abundance of game, hippos, buffalos, wildebeest, giraffe and many with little ones. Our next stop was Ikuka Safari Camp. A completely different environment with the camp at the top of a mountain and great vieuws over the lowlands. Here we encountered more wildlive than we ever could have expected. Two lionesses with a cub, a leopard walking less than two yards past our car and climbing a baobab tree and another pair of lions, male and female, in love, hard to meet in the wild and when we thought we had seen it all we met a pack of perhaps 15 or more wild dogs who had killed an impalla and lets not forget the chitas although the grass was high we still met them.
The last stopwas Pole Pole at Mafia Island. This was a bit disappointing, certainly n t the lodge, service or the food but had hoped for an encounter with a whale-shark but wrong time of the year. In any case,these were two fantastic weeks which we could do again anytime and let's not forget the exellent organization with both the local transportation as well the domestic fights
65+ years of age | Experience level: 2-5 safaris
Fantastic small group safari company
Amazing organisation, great to be in a small group of 6 , made the experience much more intimate. Such a skilled tracker, guide and driver, his skills were awesome! Great tented camp , three course meals every night, comfortable beds and camp moved every few days to a different reserve. Fantastic range of animals seen and experienced at such close quarters. Cant recommend Letaka highly enough.
GR
20-35 years of age | Experience level: 2-5 safaris
Experienced
We saw many lions and other animals, it was a nice experience!
All inclusive affordable and customized tour plans that provide memorable experience. Quite amazing.
Hey everyone! After longing for a break, my family and I finally embarked on our dream safari to Maasai Mara, and thanks to Kensai Safaris, it exceeded all expectations! From the moment we connected with them, their attention to detail and commitment to crafting a perfect experience was evident. They curated a luxurious yet affordable package tailored to our needs, ensuring every moment was memorable. The hotel they arranged for us was a haven of comfort with spacious rooms, pristine amenities, and mouthwatering cuisine that tantalized our taste buds. Our three-day adventure was nothing short of magical, leaving us yearning for more unforgettable journeys with Kensai Safaris in the future. Highly recommended
NL
65+ years of age | Experience level: over 5 safaris
Excellent service for booking safari Serengeti
Enjoy Rejoice has an excellent service for booking safari Serengeti for me and my wife.
We have booked the safari at home.
Communication is very good and a quick response. Pickup from the hotel to the airport and back from driver Hamad was very good arranged.
On the airstrip Seronera was our driver and guide Saidi waiting for us.
He is a very good driver and has a great knowledge of the Serengeti.
We have seen a lot of animals and it was a great experience to see the Serengeti. Its a beautiful place for a successful safari.
We stay in Serengeti safari lodge for 1 night. The room was very good with an amazing view.
Enjoy Rejoice did an excellent job to give me and my wife a very good safari.