US
50-65 years of age | Experience level: first safari
Funny, very knowledgeable, patient, and friendly
This was the best tour, I’ve ever experienced. I highly recommend this while visiting Joberg. What a wonderful day and very enjoyable.
Professional, prompt and trustworthy.
Booked direct as i was recommended by a friend. A 5 day, 4 night, transfer from Zanzibar safari.
Being a solo female traveller I felt very safe from start to finish. All my questions and concerns for answered promptly and everything was made clear before and during my trip.
As i went during low season, i wasn’t just dealing with one guide, which wasn’t a problem for me as every guide was professional and reassured me, however maybe if you were travelling with children you’d prefer just one as this wasn’t made clear before the trip.
From the taxi picking me up from my hotel in zanzibar, being greeted in Arusha, everything was smooth.
The guides themselves were very professional and the chef was amazing! He made everything vegan for me so i didn’t miss out. Big thanks to James, Barak, Dennis and Ibrahim!
The only minor hiccup i had was with my flight back, but they were on hand to help and sorted the problem within 10 minutes. Always checking in via whatsapp making sure i was okay!
Also, remember it’s a lot more laid back here, and sometimes you have to go with the flow and embrace ‘hakuna matata’. My itinerary didn’t go in the exact order but i did do everything that was promised, things change last minute, weather, guides, plans etc but it was all under control. Just relax!
Thank you for an amazing time and forever memories!
BE
20-35 years of age | Experience level: first safari
He is a verry happy and enthousiastic tour gide who knows what he is talking about
Verry interesting tour! We have booked the spice tour and we learned a lot about the different spices!
IQ
20-35 years of age | Experience level: first safari
It's one of the best tours that I've had, and I recommend everyone to try it, especially asking for
It's one of the best tours that I've had, and I recommend everyone to try it, especially asking for Dennis to be the driver. He is such a great man, lovely and kind. He did his best to give full joy to his passengers.
US
50-65 years of age | Experience level: first safari
They are extremely Knowledgeable and very friendly.!
We had the
Opportunity to travel with our students and be guided by these amazing guides. They knew there animals and are truly passionate about what they do. We would use them again in a heart beat! Outstanding! The number of animals and things our kids saw was wonderful! I highly recommend them!
20-35 years of age | Experience level: 2-5 safaris
Kenya One
Looking for unforgettable Kenyan safari polmans is your only trusted plug, Booked a 4 days safari for my daughter and I, choise of hotel was perfect we enjoyed enkorok and sarova lion Hill, game viewing was at its best Dennis Had eagle eye bonded well with my little girl and I recommend Dennis any time to be your guide. Looking forward to many more adventures with polmans.
BE
20-35 years of age | Experience level: 2-5 safaris
Good 7 days tour with Meektrails with some room for improvement
We are experienced travellers in Africa, and this is our fourth safari destination. We had a good time in Kenya with Meektrails as we visited Amboseli NP, Lake Nakuru and Maasai Mara. Overall, Meektrails did well, we had good communication before our trip, our contact Eliud was very quick to reply, we had an experienced guide (Joseph) and they were punctual and professional. However, there were some small issues, many of which apply to most safari tour operators in Kenya. None of these issues, however, got in the way of the overall good experience.
Firstly - the car. We decided to save a bit of money and we went for a 4x4 minivan instead of the classic safari vehicle - Toyota Land Cruiser. We had done that before in Uganda without any issues and we were assured by Meektrails that their vans are new and in good condition. Well, our van broke on the first day, just 5 km after we departed. While this of course can always happen and there is never a guarantee that issues would not arise with any car, it was quite obvious that the van was not in the best condition and our guide was quite careful in driving it for the rest of the trip. Its important to say that they reacted quickly and another car picked us up (with other tourists) and we shared the car for our first day. Even though we had booked a private tour, sharing for a day was not an issue.
An important piece of advice we can give to any traveller is to make sure you have a clear understanding of how many National Park passes you have and for which days. Park fees in Kenya are especially expensive and safari operators usually play around with passes to make budget trips possible and of course have a better margin. We had some small misunderstandings with Meektrails on this point (on one of the days our programme included a game drive, but in practice, it wasn't because of a pass that Meektrails did not pay for). Overall I think it was a matter of misunderstanding and did not take a way of our experience, since on this day we had a long trip in any case.
What was a disappointment, however, is that we specifically requested that on the last day we do a game drive in Maasai Mara and our flight was very late in the evening - 01.30 after midnight. So we specifically paid for the park passes - a total of 200 USD for two people. Yet, both our guide and Meektrails themselves, on multiple occasions, told us that there was not much time for a game drive since we needed to have enough time to get to Nairobi. We insisted that there was more than enough time to get to the airport, and even if it takes 6-7 hours (which usually takes 5, especially on a Sunday), we could have a half-day drive. They didn't agree and it felt like they just wanted the trip to finish earlier, so we did not feel like arguing and our drive was only until 9:30. This felt like wasting 200 USD on park fees for a short game drive. In the end, we arrived in Nairobi at 17:00 (with several very long stops - we just felt that there is a lot of time to spare), or more than 8 hours before our flight.
SE
50-65 years of age | Experience level: first safari
As a touring musican my whole life, five stars!
Isaya and his colleague Jackson gave us an unforgetable experience in the savannah. All the way from Dar es Salaam to Mikumi and back we got the absolute best service. So professional with a deep knowledge of the area, the animals. So many good laughs. Simply amazing! Thank U!
35-50 years of age | Experience level: first safari
They were welcoming and very pleasant
Very reliable and accommodating. The team was professional and prompt with timings and schedules. The staff are friendly and courteous
NL
50-65 years of age | Experience level: first safari
Safari is budget; experience is exclusive.
Booked via Trip Advisor. Went smooth and all was planned perfect. We were picked up at our hotel in downtown Nairobi and droppen at our car and driver. What I can say about our driver. Steve was a very good guide and an experienced driver. We had to return early and he showed flexibility and delivered us a the airport on time.
