US
Wonderful experience in the Okavango Delta, Chobe and Victoria Falls
This was an amazing tripped booked by Gondwana Tours. Considering that I was a bit tardy in booking and didn't have the largest budget, it is remarkable how fantastic our experience was. No doubt the trip's success was due to Mark Hathaway of Gondwana Tours' excellent attention to detail and perfect communication. Honestly, not one thing went astray. Our trip involved bush pilots, land transfers across borders, connecting with other members of the party and fabulous game drives. The properties selected by Mark were wonderful -- again, completely exceeding expectation. I would highly recommend Gondwana Tours and Safaris.
35-50 years of age | Experience level: first safari
Honeymoon
Had the trip of a lifetime. Nick and Sylvester could not have been more helpful. Felt looked after the whole time and saw wildlife that will stay with us forever. Highly recommended.
US
50-65 years of age | Experience level: first safari
Exceptional Trip Thanks to Gail at Pembury Tours
We went to Victoria Falls, Kruger, Cape Town and the Garden Route on this customized trip. Gail efficiently and enthusiastically helped us plan this trip to suit our needs. Sometimes we stayed at 4* resorts and other times we decided to splurge 5*. ( Can't say enough about Tanda Tula at Timbavati). This required a lot of back and forth planning and Gail was always on top of it and happy to help us create the trip of our lives as it pertained to our desires and tastes. All of the resorts we stayed at were incredible and the transfers were well organized and punctual.
One advantage to booking with Gail, that I did not anticipate, was her help when I broke my ankle at Victoria Falls! We were fortunately booked to fly to Nelspruit, ZA that day (surgery in Zamba - not an option!). Gail got us a personal transfer to the airport and found the best trauma hospital in Nelspruit and directions to get there when we arrived. We would have been lost without her! We ended up having to rearrange the trip a bit because I ended up needing surgery and was in the hospital for 3 nights. She was able to rearrange our stay at Tanda Tula for longer so I could go on safari drives where we got see the Big 5 and much more.
Afterwards, when we were in Cape Town and the Garden route she was able to find us hotels that had wheel chairs - which was necessary for us at that point because I couldn't put weight on the injured ankle. We had originally planned to just book B&B's on the Garden Route on our own as we went so it was above and beyond for Gail to help us out there. She also called the airlines when we had to fly ( some of the flights that I booked) to let them know we needed help getting on and off the plane ( small planes with steps). And to top it off - when we started the last leg of the trip at Port Elizabeth airport to head back home - Gail surprised us by bringing us a wheel chair in person when we drove in to return the car rental! That was awesome! It was so nice to meet her and she is as warm in person as she is in e-mails and over the phone.
The original trip that we planned with Gail was fantastic. On top of that, even though I'ms sure that no one plans to break an ankle on a trip, just know that you will get help from Pembury Tours if something unexpected does happen. Without Gail, we truly wouldn't have been able to salvage our trip.
CA
20-35 years of age | Experience level: first safari
Amazing and meaningful trip!
Communication was great! My emails always received a rapid response - especially given time difference. The safari itself was amazing. Apart from seeing all the stunning animals, what really made the experience was our guides (Alfred and George). They took such great care of us, they were patient with our questions, and always tried to make sure we were heaving a great time. My partner and I miss them actually. Please tip handsomely! Your guides work very hard.
US
20-35 years of age | Experience level: first safari
Great Company
Jacqueline was my agent. She booked my Maasai Mara and Tanzania safari and was very professional. I got picked up and escorted to where I needed to be making me feel secured and safe. She even picked me up personally when I got back to Nairobi from Tanzania at nighttime and dropped me off my hotel. Thank you for making a childhood dream come true!
DE
20-35 years of age | Experience level: first safari
Amazing adventure to the Murchison Nationalpark
We had booked a safari tour to the Murchison Nationalpark. The communication with "Klaus" was very uncomplicated and friendly. We managed that Klaus picked us up on our way to the "Muchs", he was very in time! The Trip of 3 days was such a nice adventure and Klaus told us a lot about all the animals and the nature. He is really an expert! For everyone who is interested in during a Safari, we can really recomment it!
DE
20-35 years of age | Experience level: first safari
We loved it!
Very good communication, nice organisation and an adventure experience for life!
US
65+ years of age | Experience level: first safari
last minute travel
I decided at the lat minute to book a safari on a holiday week. I called around to over 20 places and everyone told me that everything was booked, and i was out of luck. the one exception was GoSafari. Glen and Susan took my call the night before i wanted to go on the tour and immediately began working on the project. They had organized someone (Peter) to meet me at the airport in Jobarg when i flew in, drive me 20 miles to a great resort in Pilansberg (Bakubana Lodge), and then arrange to take me to a second lodge (Black Rhino) for the last two nights. Both lodges were great. Bakubana had great food, and i was surprised to see many animals right out my lodge window. Service was excellent. Black Rhino had smaller vehicles, and made every effort to see some not so often seen animals, including cheetahs, leopard, wild dogs and buffalo.
I felt that Susan and Glen were right there the entire time, calling to make sure everything was ok, and making all the arrangements to pick me up, and arrange for Peter to drive me back 2 and 1/2 hours to the airport at the end of the trip.
I cant recommend GoSafari highly enough.
35-50 years of age | Experience level: 2-5 safaris
Outstanding driver guide that made our experience amazing
Greta experience with Sunny Safaris from the booking through to the outstanding driver guide who took us on our trip. He was very knowledgable about the area and all the animals we saw. More than happy to recommend this company to anyone going on safari in Tanzania.
50-65 years of age | Experience level: over 5 safaris
Self-drive Camping.
I contacted Winnie to hire a car, and we finished up with a Hilux camper for four memorable days. The truck was great, from speed bumps and potholes on the main road to the worst of outback Kenyan tracks. The tent is easy to put up, takes a couple of minutes, and gives you a feeling of security that a hippo cannot sit on you in the middle of the night. All the kit- stove, pots, plates, cutlery, etc provided. Fishermans Camp at Lake Naivasha was great for camping, but thunderstorm spoilt it a bit. Best night was in the Lake Bogoria Reserve, up early for flamingos and hot springs. Love to do it all again soon. Thanks Winnie and the team.