20-35 years of age | Experience level: 2-5 safaris
Excellent customer service
My enquiry was handled with prompt and detailed responses. Keep it up
NL
20-35 years of age | Experience level: 2-5 safaris
They took great care of us!
We booked a five day safari with Hekima. Unfortunately one of us got sick so we had to cancel the safari on day 2. In the meanwhile we could stay at Hekima House where the very friendly staff took great care of us. We couldn’t ask for more.
The manager helped us a lot with preparing bills and setting up a letter for our insurance company.
We would definitely recommend this company because they will make sure you are all right!
50-65 years of age | Experience level: first safari
Everything was clockwork & reasonably priced
Very responsive and professional
Excellent organization and recommendations down to the finest details
20-35 years of age | Experience level: first safari
Perfect from airport pick up to drop off! Saw big 5!
Big Time Safaris agents we’re very professional. We worked with Steve Okoll who’s communication was superb over WhatsApp. He not only organized an awesome safari for us but also stayed in touch during our remaining time in Nairobi and arranged transfer for us back to the airport days after our safari ended. Our guide Geoffrey was awesome as well and tracked a male lion on his own (first and only van to sighting). I would highly recommend this Masai Mara tour through Big Time Safaris - Ask for Steve Okoll when booking
35-50 years of age | Experience level: over 5 safaris
Nice planning
We were travelling for our first time to Africa for our first Safar adventure, we were very excited and yet nervous at the same time as we didn’t know what to expect. Months of planning and help from Alice we finally decided on a package that would suit our budget. Despite all the ups and downs and changing circumstances Alice was patient with us and in the end delivered a fantastic service worth every penny.
65+ years of age | Experience level: first safari
A friendly, efficient and well organised safari.
Our first point of contact was Slywia, who was always professional and understanding of our needs. Our accommodation was riverfront and exactly what we had requested. The staff were very pleasant and more than happy to help us if we needed anything. Our game driver was terrific and experienced in searching for wildlife opportunities. Our guide was easy to communicate with and we learnt a lot of interesting facts about the animals we saw. Thank you for a great experience.
20-35 years of age | Experience level: over 5 safaris
had fun day at Addo national Park. This park was extremely underwhelming with animals and I loved it
The tour expert was very kind and very helpful. During the tour I was a bit scared but the guy helped me calm down. I love the fact that he's good with working with people and his smile made all the difference.
I sencerely loved every bit of the tour and services we received.
IT
35-50 years of age | Experience level: over 5 safaris
Amazing experience! Everything perfect and phenomenal safari!
Gilmag Safaris has been extremely efficient with all the communication before the safari, sharing suggestions and tips about how to get the most from it. Mary also supported us also during our stay in Zanzibar caring for all the logistic details. During the safari, our driver (Nickson) could speak Italian and made the difference: he was always in touch with the other drivers to find animals, always nice and never tired. We strongly recommend Gilmag Safaris!
20-35 years of age | Experience level: first safari
Excellent!!!
I was very satisfied with this travel company. This was the best trip so far especially for the wildlife viewing.
The wildlife viewing was sensational. We saw an incredible depth of wildlife. The service was top notch.
NZ
50-65 years of age | Experience level: first safari
Our first trip with Mashihabe but definitely not our last
Communication was great. As far as expectations, didn't know what to expect but was absolutely blown away.
Loved every aspect of the safari, from our tour guide Ant, to the local guides in Zimbabwe & Botswana.