Very informative & knowledgeable
Took off early in morning with Eddie, our tour operator & driver. Did a lovely drive seeing nearly all the animals from the Orpen gate entrance, he went out of his way to find them. Unfortunately the leopards would not show up today, but all the other close encounters were amazing, to name but a few: elephants, giraffe, lionesses with their bubs, zebra & many buck, hippos, the list goes on… thanks Eddie aka Happy Chappie for making our trip into Kruger so awesome
35-50 years of age | Experience level: 2-5 safaris
Superb safari
My friends and I did a safari to Masai Mara we got bcl contacts through a referral,
It was one of the best we ever did , our contact person Bernadette was very responsive and good in communication
On our first day we were graced to see the big five ,our guide musa was awesome ,he did an incredible job and he had a good knowledge of the park and very friendly
Thank you bcl team I will definitely choose you
20-35 years of age | Experience level: over 5 safaris
A Once-in-a-Lifetime Journey with Big Apes Africa
From the very start, Big Apes Africa stood out with their exemplary customer service. Our guide, Peter's, responsive and flexible approach made booking a breeze, crafting an itinerary that far exceeded our expectations. This level of personalized service and seamless organization set the tone for an unforgettable adventure through Rwanda and Uganda.
Peter was the heart of our journey. His deep knowledge and passion for his home country of Uganda and neighboring Rwanda were infectious. Listening to him share his insights on the local culture, wildlife, and conservation efforts was a true highlight. More than a guide, Peter was our guardian, ensuring our safety, keeping us on schedule, and immersing us in the authentic local culture with delightful roadside snacks.
The wildlife encounters were beyond compare and accommodations were exceptional, particularly the forest lodge near Bwindi, offering comfort and immersion in nature. The transport by a comfortable green bus and the smooth handling of logistics ensured we could focus entirely on the experience without a worry.
Conservation and respect for local communities were clearly a priority for Big Apes Africa, aligning with our values and enriching our journey. It's gratifying to travel with a company that not only seeks to provide an unforgettable experience for its guests but also cares deeply for the environment and the people who call these places home.
Overall, my experience with Big Apes Africa was extraordinary. I've already recommended them to friends, confident they'll deliver the same magical experience. If you're seeking an adventure that combines thrilling wildlife encounters, cultural immersion, and impeccable service, look no further than Big Apes Africa.
20-35 years of age | Experience level: first safari
Very supportive. Provided much needed information
I happened to come across Trav-interactive while searching for an ideal tour company for my holiday. Since the first contact, I have to my expectations were met. Good and supportive staff, timely pick up wonderful hotel reservations, everything was that smooth and admirable.
US
50-65 years of age | Experience level: 2-5 safaris
Not the "luxury" we were expecting (Capetown)
This is my experience and my opinion of my latest trip booked with Kanyezi. This is my 2nd time I booked through Kanyezi. The first was a last minute trip (2-3 weeks notice) my flights were my only gripe and I take partial blame for that due to my last-minute booking, so this time I booked my flights myself to solve that issue.
I was expecting luxury or at least upper end accommodations based on their sales of a "luxury" trip, their contract and my previous experience. Our accommodations in Cape town were changed the last few days prior to us leaving on this trip, they were changed from a wine estate to a golf resort? This was not what we had been planning, we don't play golf but we were to go with this change as we were told the other accommodation (Spier or Lanzerac) were not available. The resort, which I will call a "motel" was def not upper end/luxury. We did not even have a/c one night as it didn't work, mold in bathrooms, hairs in the bathrooms, a kitchenette (like an inn suites) also there were private residences on this property, so dogs were barking constantly, laundry hung out to dry all over the place, dust an inch thick on the plastic plants, you get the drift. When I called Chris to express my discontentment he really didn't care and said when he stayed here (10 years ago) it was a nice place. He would rather argue with me than try to sort out our stay somewhere else that was more of what we felt we paid for and were expecting. He was NOT customer service oriented and had a lot of excuses, some were just downright untruths.
There actually was room at the other resorts as we checked, and another couple booked also through Kanyezi actually moved to one of the "unavailable" resorts, however our funds were paid to Kanyezi and we simply didn't have extra funds to make the move to the nicer and what was expected accommodations.
The way were treated by Chris was unacceptable and honestly shocking! This was 4 nights (33%) of our 12 night trip spent in unacceptable accommodations.
Also, I will also say their communication was poor and often took days to respond to emails and most often didn't answer my questions I had asked in my emails. The lists of restaurants to book for dinners given by Kanyezi had not been updated and most of them I called were now permanently closed, because they had not even bothered to check to update their recommendations. Our contract was not updated throughout after they changed our accommodations in Capetown still saying the original "Spier Wine Estate" throughout. Chris is very "contract" driven and mentions his contract regularly.
Given the response and treatment to our situation I would never use Kanyezi again and would not recommend!
I will say Dulini, the safari resort, and The Palms in Zimbabwe were both excellent! I will book direct next time and save myself the hassle of being treated like crap not to mention the anger and frustration I experienced the first days of our long awaited and expensive trip to South Africa. Never again KANYEZI!!
35-50 years of age | Experience level: over 5 safaris
Happy Chappy such a funny positive energetic educational guide.
I thoroughly enjoyed this Kruger Safari experience with Happy Chappy as our guide. He told us so many things about each animal and trees as well. He was funny which made the Safari a lot of fun.
CH
20-35 years of age | Experience level: first safari
Brilliant from Start to Finish
It was our first time doing a Safari and being in Africa in General. From the first interaction on Viatu's Website until completion of the trip the support was brilliant. The website itself is super user friendly and made the planning of the trip so much easier than comparable websites. And then we had our call with Viatu and they put together a brilliant safari which exceeded our expectations. Also between booking and actually doing the safary the support is brilliant - from general tips to playlists and book recommendations, Viatu has thought of everything. Especially for first-timers, I absolutely recommend booking the safary through Viatu.
IT
20-35 years of age | Experience level: first safari
Amazing experience in Chemka, perfectly organized!
My and my girlfriend went to Chemka Hot Spring on 2nd dec 2023, with our guide George from Everlasting African Adventure.
Amazing experience, Chemka spring is a very nice gem in the nature, we enjoyed a lot swimming & diving.
Everlasting African Adventure is very well organized, very good value for money. George is the perfect guide, drives safely, pleasant talks during the trip, guided us trough all the activities and arranged a tasty traditional lunch. I recommend the experience with this tour operator.
DE
20-35 years of age | Experience level: first safari
Good service and value of money. The guide was well prepared. An unforgettable Safari
Communication was really good as Leonard answered questions in a short time.
The schedule was well planned and water was provided at all times.
Also the guide was really informative and welcoming.
DE
50-65 years of age | Experience level: 2-5 safaris
A magical experience
An unforgettable 2-weeks nature tour! Lindah has outranged whatever we could expect. She organized everything for us: lodges, nature guides, game drives, jungle hiking tours, savanna mountain bike tours, adventures allover Uganda. We appreciated the warm welcome and the perfect and friendly service in our very comfortable lodges. Thanks to Steven, John and Richard, our competent nature guides, we had face-to-face encounters with elephants, giraffes, lions, leopards, crocodiles and different monkeys,… We have enjoyed our stay on David’s paradise island in Lake Mutanda. We joined him on boat tours where he has shown us untasted watersides with various species of uncommon birds. It was wonderful. Dear Lindah, we will surely come again!
