US
50-65 years of age | Experience level: first safari
Not diligent with arrangements
In September 2023, we booked a luxury African Safari through Image Travel Ltd, a Kenyan tour operator. Despite staying at luxury &Beyond properties and having a memorable experience, there were issues. We faced a hotel change and missed activities for which we prepaid $1,100. Despite assurances from Image Travel Ltd, we never received a refund. We filed a complaint with the Kenya Association of Tour Operators (KATO) on January 3, 2024, but haven't received a response as of April 2024. Given their failure in arrangements and because they have yet to refund our money, we cannot recommend Image Travel Ltd. Instead, we suggest booking directly through &Beyond for a seamless experience. Their properties and staff made our trip unforgettable.
US
20-35 years of age | Experience level: 2-5 safaris
Well planned and executed.
We booked our safari with Axis Africa very last minute (about 2 weeks before the trip) and everything was amazing! Lennox was great with all of our questions and communications over email. Our guide was Kevin and he was amazing and so knowledgeable about the wildlife and parks. He ensured that everything ran smoothly and stuck to schedule, plus he is an amazing driver, which was great for navigating some of the bumpy roads both in and out of the parks. The camp, hotel, and lodge we stayed at were all great, especially for a budget safari. Would highly recommend booking your safari with Axis Africa!
BR
35-50 years of age | Experience level: 2-5 safaris
very good
great experience, excellent service, we view different species
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35-50 years of age | Experience level: 2-5 safaris
A well organised team who are willing to adapt a tour to the needs of their clients.
Tongesai and his team provided a wonderful itinerary on our recent trip to Victoria Falls with day trips to Zambia and Botswana. They were a thoughtful and knowledgeable team who took great care to tailor the trip to our family's needs.
AE
Excellent safari,beautiful lodges
Excellent safari, saw loads of animals and stayed in beautiful lodges, Food was great and our guide Amiri was lovely and so knowledgable.
CA
20-35 years of age | Experience level: first safari
Responsive, information, sometimes forgetful
They were very responsive during their work hours (which can be found online). They were happy to answer any questions I had. Occasionally there were some issues on paperwork such as dates were incorrect or they missed adding something to the voucher for the safari but when I caught it, it would get corrected very quickly. So pay attention, both otherwise lovely people to work with.
IT
20-35 years of age | Experience level: first safari
Amazing!
Rose who managed our booking was very welcoming and flexible, she accepted to change our dates when our flight’s schedule was changed.
It was an experience one of a kind, all the staff were gentle and available.
The safari adventure was unforgettable!
The guide provided great information and responded to any question!
He also tried his best and gave it all, so we could have the best times and see all kind of animals including the big five(except the leopard which is rare to find in the wet season).
CH
20-35 years of age | Experience level: first safari
Awesome Experience
We had two awesome safari experiences with Bonny's team. A safari in Murchison Falls National Park where we saw all the wildlife and had an incredible lion encounter! And the gorilla trekking in Bwindi National Park with a fascinating observation of these gentle giants.
The tours were well organised without any unforeseen inconveniences and nice accomodations with good food and very polite people.
I can highly recommend Likana Safaris and their work.
DK
20-35 years of age | Experience level: first safari
Excellent Planning, Support, and Service from Start to Finish!
We did a 5 day safari trip of the three northern National Parks with Eddi as our guide and he really found the animals. Everything went very smoothly. The lodges/hotels/tents were very nice. Clean and the staff was great at all the places. Only thing I wish was that they allotted more time to the crater. Food was great too. We saw the big five and so many more animals. I was so happy that I picked them. I would chose them again. Safari vehicles were clean, and in good shape.
IT
20-35 years of age | Experience level: first safari
Beyond expectations experience!
We had a wonderful experience with Januz Safari this april!
We communicated all the time with Rose to organize the safari, and she was very kind and was able to accept our date changes without problem, and welcomed us to Arusha to answer to all our questions, even not regarding the safari itself.
Our guide, Mike, was exceptional! He is very passionate about nature and gave us an amazing experience in the parks making all the efforts to spot every animal he could even in wet season!
Food was also very good and we enjoyed the company of the chefs and the hosts.
The price was honest and totally worth, we appreciated everything they did for us!