Trustworthy tour agent！
We couldn't be more happier with the choice made to go safari with Sino Africa Safari in last minute booking (only one week before we travelled). Jong was assigned to be our safari specialist and helped to plan the best itinerary and was totally patience in explaining all questions we had and was amazing!
Vincent was assigned to be our guide for our ten day safari who has been a safari guide over thirty years. He was so professional and with excellent driving skills.
All hotels we stayed were so nice, we especially loved to stay at Mara Fairmont, it was perfect luxury for our family. The rooms are comfortable, super clean, people are nice to us and food was great.
Everything was very well organized by Sino Africa Safari, thank you for the great experience. We wish to be back soon!
35-50 years of age | Experience level: 2-5 safaris
Our 5 Star Dream Safari
Gilmag Safaris is a very serious and wonderful safari outfitter. It has been few months since our last safari with Gilmag Safaris. From the day we departed Tanzania, Mary of Gilmag Safaris has been in touch, finding out how we are doing. We were recently pleasantly surprised when she called us to wish us good health during the Covid -19 Pandemic.
We booked a 6 day safari in November 2019 with Gilmag Safaris. The main reasons for choosing them were the positive reviews and price. We were fully satisfied with their services. Everything was perfectly and professionally arranged. We were very lucky to see the Big Five, all the cats with cubs!!! The visit to a Masai village in Ngorongoro was very interesting.
Thank you Gilmag Safaris and our main contact Mary for making our trip a success. We enjoyed every bits of it. I do recommend Gilmag Safaris team. Everyone in this company is great.
ES
35-50 years of age | Experience level: first safari
Amazing Tour
We were on a honeymoon and it was an incredible tour. We were able to see almost all the possible animals thanks to our guide who was at all times watching that everything turned out well. I 100% recommend this company. We will never forget it!!
35-50 years of age | Experience level: 2-5 safaris
Well-organized with a high level of Professionalism
Pallid Safaris displayed very strong communication skills and any changes (if any) were promptly communicated and addressed. Eric was the lead Safari Guide and he is personable, outgoing, has a sense of humor, punctual, knowledgeable, well-organized, has awesome customer care, enthusiastic and integrity was real.
The Safari Itinerary was well planned and the choice of properties was top-notch based on the Budget. No Surprises whatsoever! I'm happy to recommend Pallid Safaris to other Travelers and I would not hesitate to use their services again in the future.
Pallid Safaris, keep up the extraordinary service!
With gratitude,
RU
65+ years of age | Experience level: over 5 safaris
7 days safari Kenya with driver Jonathan
We had one of the best safari ever we will always envy and cherish the photos we took our driver Jonathan was very polite in answering our so any questions and was as well very patient in waiting for us Again we thank Rachel for arranging a wonderful and a well budgeted in price itinerary thank you again flexivel for organizing this wonderful safari
20-35 years of age | Experience level: first safari
Incredible special experience at Hoyo Hoyo
Sandra was incredibly helpful and communicative in the build-up to our trip to Kruger. She sent us advice about other part of SA that we were visiting, and also kept us updated on SAA strikes that threatened to impact our holiday for a time. We felt completely confident that from the moment we touched down in Kruger we would not have to think about anything for the next 4 days and we were right! We were met by one of the Hoyo Hoyo lodge staff, which Sandra had arranged, and from that moment on it was complete bliss. Hoyo Hoyo itself is wonderful - the food is delicious (and plentiful!), we were continuously refreshed by tea and coffee breaks and evening drinks, both at the lodge and on safari, and the atmosphere was very luxurious and relaxing. The bush drives themselves were very special, and our guide Pharence spotted many animals with us and beautiful sights. I had a massage on one of the mornings which was great, before spending the day in between drives by the pool looking out for elephants. All the staff members were friendly and welcoming and we were sad to leave! I would recommend both Hoyo Hoyo and Traipsing Africa to anybody looking to book a trip to Kruger.
35-50 years of age | Experience level: first safari
Great Local Operator
i liked the look of this website - it was clear and concise with what was offered, compared to some vaue ones. I booked some day trips, but didnt use them for the overnight trips - preferring to use a UK company for a little more piece of mind in safety/comms/not getting ripped off.
However these guys were great - email queries were answered quickly from the office in Kenya with useful information, they were great when i landed - ensuring everything was ok, and followed up at the end.
The driver was a little gung-ho at times, - for example a giraffe stopped in the middle of the road in front of us and he continued to drive straight towards it and then seemed shocked when it dispeared into the bush out of site by the time we got close - it would have been better to pause on the road and get the photo then - but then he knew i was focused on Lions, and defo wanted to keep the search going as much as possible.
Overall, this company & driver was excellent, and i wouldnt hesitate to use them again,
Notably - the UK company i used for the overnight trips was far more disappoining, and the UK agents clearly had no idea about what happened in Kenya! If i was to do it all again, i'd use these guys for the whole trip
35-50 years of age | Experience level: first safari
A simply amazing tour agent who knows how to ensure the guests enjoy and experience their trip
Last year i planned a family trip with the kids to the Mara, Naivasha, Nakuru and Nanyuki. at first i was hesitant because i had never gone on safari before leave alone with children. But from the moment i contacted Pallid Safaris,i felt like i could squeeze in 20 more destinations in a span of 5 days. Their cozy office was quite welcoming and accommodating, warm personnel and i especially was impressed by how easily they flowed with my crazy plans. All i did was tell them who, where and when and the rest they came up with a mind blowing itinerary one i would not have even thought of. They even went a step further and ensured that every destination we had fun activities tailor made for every age group. I can honestly tell you i never thought my kids would be that interested in a game drive at the Mara or Nakuru, personally my plan was to sit by the poolside sip my gin and tonic and just watch the kids splash but Pallid made sure Lazy mummy, Busy daddy, moody aunt, grumpy granpa, temperamental teenagers and the 2 little toddlers had their fill of fun and experience. They made sure we combed through every marsh and shrub, every nature walk we saw something new, heck they even made crossing the equator and watching Mt Kenya breathtaking haha. They don't just drive and drop Pallid gives you the whole damn experience of a safari. Kudos on you guys. ones this pandemic lock down is over, you will be on the top of my list for another family safari. cheers and Stay Safe Stay Alive.
AE
50-65 years of age | Experience level: first safari
SCAM WARNING - They will not return any deposit!
SCAM WARNING - They will not return any deposit!
I always hesitate writing bad reviews, but this one is worth over $2000.
We scheduled a trip with them for the end of June 2020 and paid 40% deposit. Due to current situations involving travel and mandated quarantine on both ends of the trip, we cannot go.
Faces of Africa Adventures says they will not return our deposit.
This would be understandable if they:
a) had a written policy about deposits (which they don't), or,
b) would provide any written verification of any deposits they had made on our behalf (they have none), or,
c) any services had already been rendered (they haven't).
They don't dispute any of the above.
They have switched excuses from they have already paid deposits (they can't provide any proof) to their office is being closed (yet, they continue to accept reservations and money from people).
We have contacted the Tanzania Tourist Board, the Ministry of Natural Resources and Tourism, and the Tanzania National Parks to help remedy the situation.
Please be very, very careful with this company and get everything in writing. Do not give them any money unless you have solid guarantees that you can back up.
GR
under20 years of age | Experience level: first safari
Outstanding Safari
We had an amazing safari with Sino Africa Safari in Kenya. Mr Jong planned our safari for us and he replies promptly, and answered all our questions. Jong listened to all our requests and organized according to our requirements. Our guide Solomon picked us from the JKIA airport and our safari begun. All our hotels were incredible with beautiful views, friendly staff and incredible food. We also would like to say thank you to Solomon, because he was very knowledgble, his patience and welcome made our vocation exceptional. Thank you Sino Africa Safari for giving us the best memories in Africa!
