US
35-50 years of age | Experience level: first safari
8-Day Lemosho Route
The goal was to summit and we did! Me and my husband decided to join another group and we were very happy with our decision. From the moment we arrived, LJE team warmly greeted us and they ensured our safety and comfort throughout the whole trip. The guides were experienced and knowledgeable, providing invaluable support and encouragement every step of the way. The support staff, including chefs and porters, went above and beyond to make us feel comfortable and well-cared for throughout the trek. Despite the physical demands of climbing Kilimanjaro, the group fostered an environment of encouragement and shared accomplishment. LJE not only facilitated a successful summit but also created an atmosphere where lifelong friendships were forged amidst the breathtaking landscapes of Kilimanjaro. I highly recommend them.
SE
50-65 years of age | Experience level: over 5 safaris
Non-delivery and bad delivery of promised service
I really cannot recommend this company Tall Masai. My pickup at the airport for which I paid extra was 20 min. too late. My free pick-up from the hotel which was included in the price was 40 min. too late, because they combined it with another paid airport pickup. Be very careful which pick-ups are included in the price and quote they offer.
However, free pick-up from the hotel was included in the quote of Tall Masai, but suddenly Bensson wanted extra money for this.
I selected Tall Masai for an 8 days tour because Bensson indicated in the quote that safari start at 6.30 in the morning. On the first morning, they did not get one customer placed in another accommodation into the care in time, thus, the safari in Masai Mara started at 7.00. Then, the 2WD car got stuck in a mud-hole and we were lucky that there was another car around to pull us out. On the second day at 15.30 the second car broke, they managed to continue to drive slowly on the straight way back to the camp reaching already there around 5pm while the parks closes at 6.30 (and the walki-talki was turned off, thus, not hearing where interesting animals could be to drive to). Hence, the “late afternoon/early evening game drive was no real one” because no walki-talki was used and because they indicated if we stop we might not be able to continue. Thus, we hardly dare to even asked them to drive slower as they already did for taking photos.
The worst thing was in Amboseli where the (fourth or fifth) driver I had indicated already in the evening that the game drive the next morning starts at 8.30 (despite the agreement mentioned above to start at 6.30). Bensson did not intervene despite being reminded about the contract but tried afterward to justify this very late start with some Amboseli entrance fee issues, but he apparently does not understand what it means to agree on terms. But he just promises and then does not deliver.
They also work together with a hotel in Naivasha called Leisure Apex Resort. When I need to get medicine with a five-minute one way car ride, the receptionist told me that he called a driver who does it for 500 Kenyan Shillings in total for both ways. But then he informed me that he has to inform his manager "Sylvia" about this. And afterwards he suddenly informed me that the trip now costs 1000 Kenyan Shillings .... . And when that driver arrived he immediately also claimed 1000 Kenyan Shillings. Guess what happened.... . I cannot recommend to stay there. Even not jam or honey was provided, also not upon request, for the breakfast bread with butter.
Apparently, Tall Masai works together with a bunch of other companies, and you feel like cars are filled up every day newly just to maximize profit. For example, People who have seen for six days Zebras are suddenly confronted with one person of a one-day safari who's main goal it is to find a Zebra (not that easy in our case in Amboseli). Customers in the same van who contracted with one of the other companies (Karibu) said that they were promised that there would be only 6 people in the car during their 7-days tour but occasionally we were 9 people in the car.
I took the 8 days tour with two full days Massai Mara at the beginning. I ended up having the same route two times (main road via the viewing point to Mara River and back). They just put me consecutively on two vans which start in the Mara.
On the vans: they provide 2WD vans also during the rather rainy and muddy season in April. While you get what you pay, it is rather inappropriate in my opinion to offer at all 2WD cars in this weather conditions. And then get stuck in the mud in the first morning and the breaking down of the van on the second day just supports this opinion. In general, I got the impression that 2WD vans tend to stay mainly on the main roads, which reduces the covering range of the safari.
I asked for a financial compensation proposal after the journey, and since then I have not heard for several days from Bensson/Tall Masai.
As mentioned, I really cannot recommend Tall Masai safari, or you should try to at least not to pay the full amount.
I do not understand how a company like Tall Masai with such an opinion about an agreement can be further listed on this webpage.
US
65+ years of age | Experience level: first safari
EXCELLENT CHOICE
I set my safari up with Benson a month or so before traveling, and he made everything so easy. Being my first trip to Africa, I didn’t have a good handle on which company to pick, but Benson did exactly as he said and took good care of me. I was traveling alone and my son was worried about all the unknowns, but my guide, Geoff, contacted my son via WhatsApp and stayed in contact with him my entire trip. That’s excellent customer service! The 6 days were filled with exactly what I want from my trip. The staff are very knowledgeable and very helpful. Being a senior citizen, they took great care of me the entire time. It was the trip of a lifetime, and I’m glad I picked Tall Masai Safari!
US
20-35 years of age | Experience level: first safari
Ronald was incredibly friendly and a huge part of why my trip was so great.
I had an incredible experience with East African Jungle Safaris! As a solo woman traveler, I was a bit nervous, but I had an incredible time with my guide, Ronald. The sites were beautiful and I really enjoyed the food and my accommodations.
I gather that the itinerary was more flexible than I initially had thought, so I encourage vacationers to play an active role in shaping theirs, though what they proposed was incredible as-is.
I am so grateful to have had the chance to explore Rwanda in all its beauty.
50-65 years of age | Experience level: 2-5 safaris
Stunning diverse natural beauty
Cape Town has so much to offer, stunning sea views, beautiful beaches, mountains, vineyards and wildlife nearby.
Our experience of penguins, whales, dolphins and baboons was amazing . Then the big 5 at Aquila Game Reserve was a hit.
A sunset cruise in Table Bay was breathtaking.
The food was great quality and superb.Food markets very vibey.
Places visited like Stellenbosch, Franschoek, Gordon’s Bay and Hermanus plus the Hemel en Arde wine route was all possible in an our 2 week visit, including a surf at Big Bay.
PL
20-35 years of age | Experience level: first safari
Smooth and perfect tour while exploring best edges of Botswana
The trip, the views, the animals exposure went over expectations.
All I can say is ‚it couldn’t be better’
Salani and team made it as good as it should be
Thank U Sekanka 👌👌👌
20-35 years of age | Experience level: 2-5 safaris
We couldn’t ask for more!
We had an amazing trip with Tanzania Vacation company ! Our driver was good at spotting animals and knew a lot about them. We also had an excellent cook! The communication with the organizer also went smoothly. The car was reliable and allowed us to have a good view of the animals.
We strongly recommend this company for a budget safari.
Thanks for the once in a lifetime experience guys!
CA
Experience level: 2-5 safaris
The tour operator provided a very professional, punctual and friendly service.
This was an excellent tour visiting South Africa, Zimbabwe and Botswana, The staff everywhere were fantastic, the hotels were very good, all excursions hit the mark with a little bit of everything, from the magnificent Victoria Falls, land and river safaris in Botswana and the vibrant city of Cape Town. My tour operator Adelle Bell made sure everything ran smoothly from airport pick up to day trips. The only reason I did not give this tour 5 stars was the first hotel. This hotel is right in the city center and extremely noisy, however the food, staff and rooms made it bearable,
CA
50-65 years of age
Joseph the owner/ operator of Kennafrica does not operate his business in a professional manner.
Our group of 6 adults coming from Canada, booked and paid in full for a 5 day safari. The day prior to being picked up from our hotel we phoned, emailed and texted Joseph to confirm our pick-up time. We did not hear from him or anyone else from this company. The next morning we all got up early and waited in the lobby for a couple of hours until we came to the shocking realization that they were not going to show up. We returned to Canada and began reaching out to Joseph regarding getting our money back for the safari that never happened. So far we have received a portion of what we paid to Kennafrica Adventures. Promises were made from Joseph via email to refund us the remaining of the balance 2 weeks ago. We have not received the money nor have we heard from Joseph since the last email where he promised to pay the balance of $1300 US owed to us. We are very disappointed and cannot recommend that anyone book with this safari tour company.
US
65+ years of age | Experience level: over 5 safaris
The tour operator to use in Tanzania is Easy Travel & Tours A++++++
3.Best Safari photography Tour and best driver
We wanted to do a photography safari tour in Tanzania with local companies because of their knowledge with their parks and the best spots to watch and photograph the wildlife. We chose Easy Travel and Tour Ltd from Trip Advisor. The Tour itself was spectacular and exceed our expectation. But Ombeni our guide was our highlight of the trip. He knew so much not only about animal’s behavior to find them, but also this knowledge about photography. He would find us the best angle to photograph and work with us to get the best shots possible. His patience was appreciated and we had the best experience in shooting the wildlife in the best condition that our guide and driver Ombeni made it possible.
I advise anyone who plan to visit Tanzania, to book a safari with Easy Travel and if you can get Ombeni as your guide, you will live one of the best experience in Tanzania.
