65+ years of age | Experience level: over 5 safaris
Game / guide great, food did not meet quoted standard
We undertook a 6-day five-night Safari for three adults and three children opting for package B out of three choices. The difference between A and B was the provision of toilet/shower enclosure behind the tents and an enhanced meal package. Although the food provided was good, it fell well short of that outlined in the itinerary. Cereal and scrambled egg for breakfast, no brunch, a cooked lunch, no afternoon tea and only a one course evening meal not the three advertised i.e soup, main and sweet . Only on one evening we did had a sweet.
Particularly disappointing was the absence from the package of the night drive.
When I raised this with Mark on our return, he " express(ed) our sincere apologies for the mix-up- it was our mistake and we are completely responsible for it" .
He stated that our guide Voice, who was absolutely great, had said we were not keen to do the night drive. In fact I had asked about it and was told it had not been arranged.
"For meals we will refund you $350."
I pointed out that the difference between the two packages amounted to around $1,600 and that in fact our meal package did not even meet the standard set out in package A, but did include the toilet/shower enclosure which surely didn't amount to $1,600?
Mark's final response was " the camping standard was the one you booked and you were not happy about the standard of the food which was breakfast" despite his earlier acknowledgement and apology.
The game drives themselves were excellent but that would have been the case whoever we had booked as the area itself was fantastic.
IT
20-35 years of age | Experience level: first safari
One of the best experience of your life with Suricata Safari!!
Doing a 5 days Safari with Suricata was One of the best experience of my Life. Our guide Mandela was so professional and Really kind, lodges where we stayed was at their best, they offer kindness and the staff Is Always smiling. We do see Also all the big 5, also the most difficult rhyno :)
FR
20-35 years of age | Experience level: first safari
Amazing experience
We just had an exceptional experience with Suricata Safaris. The teams are very attentive to us. The guide is a real professional, he knows where to take us to find the best spot to see the animals and he is also a very good driver. Thanks to Mandela! Thanks also to James for the more than generous and beautifully presented meals! It is an unforgettable stay. The nights in the campsite are incredible, we sleep among wild animals. I highly recommend their services to anyone who wants to travel serenely and fully enjoy their destination!
(automatic translation from French)
IT
20-35 years of age | Experience level: first safari
Beyond the expectations!
Beatiful experience: we spent 5 days in different national parks, finding different astonishing landscapes and lot of animals, under the guide of Mandela, the guy who professionally took us everywhere and answered all questions we had on animals and the parks. Lodges have been simply amazing, completely sorrounded by the nature, but elegant and comfortable as well. Staff has been always very smily and kind, so appreciated that.
BE
50-65 years of age | Experience level: first safari
Amazing Safari - Unbelievable experience
Last august, we did a 6-day “great Migration” private safari with Uro Adventure, starting in Zanzibar.
We were looking for a mid-range safari for a family of 5 (3 teenagers) starting in Zanzibar (our entry port into Tanzania). We requested quotes from 5 different travel agents with good user reviews, and Uro Adventure had the best price (others were up to 30% more expensive).
So we first flew to Zanzibar where we stayed at Tembo House Hotel for a few nights (booked separately). On the first day of our safari, Uro Adventure picked us up at our hotel to drive us to the airport. After a short flight to Arusha on Flightlink, Erick and our driver/guide Ommy were there to pick us up at the start of our adventure : Tangerine NP, Ngorongoro Crater, Central Serengeti NP, Northern Serengeti NP and Lake Manyara NP. On the last day we flew back to Zanzibar from Arusha, where Uro Adventure drove us to a beach resort (7 nights) which we had booked separately.
Overall our experience was truly amazing.
First, a big big thank you to our driver and guide Ommy, who was super nice, kind, pleasant, knowledgable, funny, great with the kids (even thought them some Swahilii), respectful of the rules and animals (others were not) and most important drove us very safely. We saw too many cars driving crazy and felt safe with Ommy, even when driving through rain and mud in the dark! Our vehicle was a stretched version of a Toyota land cruiser, a vehicle type used by most in the parks. You do spend a lot of time with your guide, so having someone like Ommy is so important for a great experience.
We stayed at 4 different locations : 2 lodges (Hhando Coffee Lodge and Escarpment Luxury Lodge) on the first and last nights, and two tented camps (Kon Tiki and Sero Tented camps). The two tented camps were absolutely magical. We had family tents in both, which were very confortable and set in beautiful nature. The first night at Hhando was nice but not special like the tented camps. The last night was an upgrade to a luxury lodge (more like a 4/5* experience), which was luxurious, but in hindsight not necessary.
All meals were included during our trip, and were all of high quality and delicious! For lunch, Ommy found inside the parks places to have lunch, and prepared a nice/luxurious table for us (with a red table cloth) with plates and metal cutlery. Food was typically some meat (Chicken), rice, vegetables, dessert, and a choice of drinks (wine, beer, water, sodas for the kids). We noticed that other tours offered lunch boxes, which did not seem as special as our nice meals on proper plates. Dinner/breakfast were at the lodges/camps, and mostly buffets (with an egg stations for breakfast), except for the last lodge which was had an a la carte menu. The Toyota also included a lot of drinks and snacks.
There was a lot of time in the car when visiting the parks, up to 12 hours per day with breaks and stops to see wildlife. The roads were unpaved in the parks so a bit rough, but it was all worth it: we saw an amazing about of animals, especially wildebeest, zebras, hippos, girafes, elephants, hyenas and various kinds of antilopes. We also managed to see 4-5 lions close by, 3 cheetahs, one leopard and 2 rhinos (a bit far). Our 3 teenagers did not complain once.
Also interesting was driving across villages, seeing all the inhabitants. As an optional extra for $50 we also visited a messiah village on our last day, which was interesting but felt a bit commercial.
On the last day, my wife managed to leave an expensive sweater behind at our hotel. Not a problem. Uro Adventure had it shipped to Zanzibar, and we could pick it up at the airport on our departure day.
In summary, we had an amazing safari thanks to Ommy, at a a great price thanks to Uro Adventures. I couldn’t recommend them enough. We were naturally a bit nervous to book directly with a local travel agent, but very happy we did book with Uro Adventures. Happy to answer questions (ask Erick for my number).
US
65+ years of age | Experience level: 2-5 safaris
An Excellent Safari Operator
Our group decided to choose Tanzania Choice Safari on a recommendation from co- workers with our Non Profit Surgical Team, Resurge International.
This was my third safari, and it was excellent. Kakasii was our guide and owner, along with his wife Brenda, provided us with a great safari. Brenda was so communicative. All questions or concerns were responded to within 24 hrs. Remember time differences!!. All questions were completely answered. It was wonderful to deal with Brenda.
Kakasii knew exactly where to take us and taught us patience, which paid off!. After a rain storm, a pride of Lions appeared from the grass and put on a National Geographic show for us!. As one of our co travelers also said- we got nothing else to do but be patient!. What a sight we saw. There were only 1 other jeep that also stayed. All the other guides left. There were many time he took us places to see amazing sights. Very knowledgeable of the birds and animals.
I would not hesitate to recommend this outfit to anybody .
ES
35-50 years of age | Experience level: 2-5 safaris
A unique experience with the great guide Omar!
It was a great experience where we enjoyed a lot, in which we saw many animals! Our guide was Omar. A magnificent driver!
Our experience was 4 days and 3 nights. The first night we slept in a hotel with very friendly staff and the last two nights in a public campsite. The last night has cooled down a bit.
It is important to bring warm clothes for the night!
50-65 years of age | Experience level: first safari
The Best Tour Guides
We had 4 fantastic and informative Kruger Park Adventures plus 1 Panaromic Tour.
Enjoyed every minute of our 5 day stay...
Will do it again...
Many Thanks to Eddie the Happy Chappy , Evans, Great, Blessing, Goodman and Albert....
Also a special thank you to Janine and the catering lady for taking care of us at the Dumela Camp Site... 😎
RS
35-50 years of age | Experience level: first safari
Kenya safari
Booked this tour for travel is the first week of July, the driver was punctual for pick up and drop off, communication was great throughout the planning process, safari was great we saw a lot of wildlife as we had expected but we didn't have a chance to see the Wildebeest migration in Masai mara, the herds arrived late, but we had a nice safari in regardless our guide was an excellent spotter never missed on the big cats which was our favorite animals,
We were lucky to see several attempted hunts and several successful kills.
Our highlight was the Cheetah with 4 successful cubs that had matured to adulthood.
We highly recommend for safaris in Kenya.
BH
50-65 years of age | Experience level: 2-5 safaris
Trustworthy and Reliable
Everything was as described and as a solo traveler Lavender made me feel supported all along the way and answered any of my concerns. I got to see the big 5 and enjoyed the resort greatly. The process was easy and I was in contact by WhatsApp which made it easy for me to be in touch throughout my journey if needed .. wonderful experience 🤩 Big thank you to Lavender 🙏
