DE
20-35 years of age | Experience level: 2-5 safaris
Great Ruanda Short Trip
Excellent guide during our 4 day trip, great and unforgettable experience in Ruanda seeing the gorillas and golden monkeys! Very good Lodge and great service at all.
IN
20-35 years of age | Experience level: first safari
6DAYS MARANGU ROUTE CLIMB
Our trip with bujo tourswas very nice.We decided to go with them in large part due to the great safety and the quick response.They have nice guides and porters and also their nice team work.
The porter?guide ratio was very high and so they took care of us well.Food on the mountain was good too.Everything was well organized.Ihighly recommend this company for trekking and tours activities
AT
65+ years of age | Experience level: 2-5 safaris
I just returned from a great safari tour through Uganda, best organized and guided by Pearl Afric.
At the beginning I had some doubts to do this safari tour through Uganda with a local agency only and without the safety of a well known European tour operater. But at the end I can say it was absolutely no risk. Everything was well planned, organized and guided by PearlAfric. Abdul was a great driver and guide, very friendly, very helpful and always tried to fulfill our wishes. He gave us an insight view of living in Uganda, the situation of the people there and of the beauty of the country. I would like to thank Abdul and Innocent, you did a great Job.
DE
20-35 years of age | Experience level: 2-5 safaris
Great
We did as a couple an 8 day safari (mid range) with Pajoma in Uganda. Everything was well planned. Our guide Letisha, probably one of the very very few female guides was perfect! We saw all the animals we expected, including a leopard. The chimpanzee and gorilla tracking were great. All lodges were good and the food was always arranged with us, also for vegetarians there was always something. Only the hotel in kampala disappointed us, I would like to book another hotel in the future. All in all a trip that we would repeat immediately!
20-35 years of age | Experience level: first safari
Wonderful service , the travel package was amazing from accommodation and travel.
Communications with the your operator was on point and everything operated efficiently . Service delivery was amazing especially the game drive through Masai Mara. Due to their amazing experiemce from Pickup to hotel to been drop off after the vacation, I would endear to go back to Masai Mara again
KR
20-35 years of age | Experience level: first safari
Don't believe them. Especially Kate.
They kept me waiting for more than two hours at the airport and didn't abide by the numerous provisions stipulated in the contract. The airport dropoff was a contract, but they dropped me off in downtown Nairobi. I questioned her(Kate) but ignored it. They change when they get paid.
IT
35-50 years of age | Experience level: over 5 safaris
terrible and dangerous
We have been traveling in Africa for over 10 years but we have never found such a disorganized tour operator.
We risked life twice due to inexperienced drivers who were not familiar with the area. We were housed in remote areas of the parks and we could not enjoy the wonders that Zambia offers.
We have chosen the "three parks" package, but frankly it is not a good suggestion because you spend many days in the car and do so many kilometers. Attention to areas called GMA.
The guides are not very experienced and don't waste time explaining and telling about the bush and its animals.
The worst safari made in our life !!
50-65 years of age | Experience level: over 5 safaris
Totally reliable, employing excellent staff and with great local knowledge
Communication could not have been better and any minor problems were dealt with immediately - and all requests met. The safari tour went just as planned with very experienced guides/drivers. All the accommodation was excellent. What summed up the service was the pick up from the airport after a delayed flight and our worry that we would not find the Air BnB accommodation or be able to get in. The driver had scoped this out the previous day and made contact with the owners to make sure there would be no problems. We would recommend this company to anybody travelling in Kenya, particularly Paula Okello.
DE
20-35 years of age | Experience level: first safari
Unprofessional and dishonest...scam!!!
We paid for the 1/2 Game Ranch Tour weeks before and never heard back from the company. The day before the tour I sent an E-Mail to ask about the pickup and I immediately received the confirmation that we are going to be picked up at our hotel. Eventually, nobody came to get us to the ranch. We tried calling and found out that they forgot about us. The company tried to rearrange for another day and we accepted.
As if that wasn’t bad enough, they apparently forgot us again on the 2nd occasion. Our hotel then called them and they sent a driver who came an hour late. By the time we arrived at the ranch, the game drive has already started without us. Furthermore, we got to know that Enrico is not in charge of the game drive itself but the ranch and that our spots have not been paid!!! If we had wanted to participate, we would have needed to pay again!!!
After that, we tried to reach out to Enrico in order to at least get our money back but no response, no apologies. DO NOT USE THIS COMPANY!!!
CH
35-50 years of age | Experience level: first safari
Perfect organization, smart Guide, excellent customer service!
We booked a 3-day-safari with SafariBig5 and were very happy in all matters. We received a very detailed programm and a lot of information in advance. This was very helpful to plan our trip. Additionally, Esmail was very responsive with all our questions. During the trip, our driver/guide was always on time and he shared a lot of information about the national park, the environment and the animals. It wa sa true Big5-safari, we were able to see all of them! :-) Overall it was a perfect tour for us and our very high expectations (we are Swiss people!) were completly met!