35-50 years of age | Experience level: first safari
Customer service on a whole new level!
We initially made our enquiry via the Kruger Park website and received a very quick response from Giada. From that moment on she worked tirelessly to deliver an itinerary which met our brief exactly and as this was our first safari, offered excellent advice to ensure we were making the right decisions. As I am based in China, Giada and I often spoke at rather anti-social times for South Africa and regularly on weekends - she made herself available at any time to respond to our (many) questions. Following our booking, Giada kept in regular contact to offer advice and then throughout the trip she ensured everything was running smoothly. I can honestly say that it was one of best examples of excellent customer service I have ever experienced from the start to the finish and Giada was able to not only deliver an amazing itinerary but also pre-empt and anticipate our questions and concerns. Thanks to her hard work and determination to ensure she met our brief, Giada created the trip of a lifetime and I would have no hesitation in recommending her and the team.
KZ
35-50 years of age | Experience level: 2-5 safaris
Very credible operator capable to organize great safaris for a family with kids
Our family of five (including three kids of 11, 8 and 5 years old) has just returned on Feb 8th from an 8 days safaris to Kenya and Tanzania. We decided to go with Ancient Wild Safaris based on positive feedbacks left on this website by previous travellers and we are happy we chose this company.
Mike was always prompt to reply to emails and very operative in helping us adjust our program to our needs in best manner. The whole trip was arranged very smoothly and accommodations were picked wisely to make sure we had a great varied experience not only in wild life but in staying in different lodges, including deep-dive into savannah's life at the camping site in the heart of Serengeti.
During the trip everything was up to expectations and beyond. Very safe travel given our pre-trip hesitations of taking little son and daughter with us. Tons of wonderful experiences and positive emotions. Our guide Joseph was above all compliments; he always went an extra mile to make every day memorable. Given the dry season and, hence, smaller quantity of animals (compared to rainy season) Joseph went to every possible corner to explore and find animals otherwise hiding in the bush. So we managed to see all animals (well, except rhino which is hard to see in any season).
Afterwards our kids are happy. So we are. This operator proved to be reliable and, given their small size, quite flexibly and quick in organizing customized program.
And we would recommend Anciant Wild Safaris to any friend now and will definitely go with Mike and Joseph next time. Thank you guys!
SA
50-65 years of age | Experience level: 2-5 safaris
Great operator, fantastic trip
Really good communications from the outset, and lots of care and attention throughout the trip.
Our group thoroughly enjoyed the Soul of Tanzania experience. Personally, my favourite moments were seeing the huge groups of wildebeest and zebra together in the Serengeti, and witnessing the order of precedence between the various carnivores after a kill has been made. This was my second visit to Ngorongoro crater, and I can still say that it is my favourite place to visit in Tanzania. But just the whole experience was really enjoyable.
Our guide Godfrey was great! He always had so much more energy than me, in spite of working so much harder.
65+ years of age | Experience level: 2-5 safaris
A Completely Different Safari Experience
We visited Ngorongoro crater as the 4th step on our 9 day Tanzania safari. We had previously visited lake Manyara, Seronara region of the Serengeti and Ndutu lake, we had seen lions, cheetah, leopard, elephant, giraffe and an abundance of antelope. Plus, plentiful migrating wildebeest and zebra. What was left to see in the crater, black rhino?
We stayed at the Lemala so it was a short ride down into the crater and as soon as we reached the crater floor we spotted a pair of old lions, brothers. Next there were a group of four brothers being intimidated by a herd of buffalo. They caught scent of the two brothers and started stalking them, roaring as they went. A bat-eared fox popped his head up to see what was going on. Continuing into the crater, we saw more lions including a pride of two mothers with six cubs, a secretary bird, grey-crowned cranes, elephants, and all the usual others. All these against the backdrop of the forested rim of the crater. What marks Ngorongoro out against the other regions we visited, apart from the density of wildlife, was its verdant nature. Being higher, it gets more rainfall so is green year round. We were warned against the number of safari vehicles but this was no more a problem than the other regions, possibly less so.
And we spotted two black rhino.
65+ years of age | Experience level: 2-5 safaris
Review about Tanzania by Chris Woolgar
The diversity of wildlife and scenery and sheer intensity of the safari experience. The friendliness of the people
US
Very nice trip
We did a safari in Tanzania for Christmas, and it was fun, We saw a lot of animals, We had a very great guide Mabu, he explained everything that we wanted to know about tanzania, culture and much more a travel I would recommend to all world.
US
35-50 years of age | Experience level: over 5 safaris
Quick email responses and 3 day tour went super smooth
Like everybody else, we didn't know who to pick for our 3 day Rwanda gorilla trek. The quote from Katona was the best and they had good reviews so we decided to use them and we were very happy. Our guide was waiting for us at the airport and told us about the itinerary which we changed slightly with no problems. He was very accommodating to whatever we wanted to do for the entire trip. He drove very safely the entire trip, which my wife really appreciated especially while in the mountainous region which she hates. The vehicle was very roomy and we were able to stretch out for the drive to our lodge which we really appreciated after the flight in. We had a late flight out on the third day and our guide was very accommodating about getting us to the airport whenever we wanted.
Jackie answered all of our emails immediately and checked in on us twice during the trip to make sure everything was satisfactory. I was initially a little hesitant about wire transferring money overseas but it worked out just fine and Jackie emailed us as soon as the money cleared. We thoroughly enjoyed our 3 days in Rwanda and would definitely use Katona Tours again.
DK
20-35 years of age | Experience level: first safari
Excellent experience
My boyfriend and I went on a 4-day safari in Nakuru + Masai Mara. We can highly recommend Mwema! The company is very professional and has some of the best value for money we've seen.
Experience level: over 5 safaris
A fantastic birding trip to western Uganda with Tony at Mamaland.
Tony and everyone at Mamaland are organised, efficient and friendly. Tony is an attentive and knowledgeable guide. We had a great time in his company.
US
20-35 years of age | Experience level: first safari
Awesome,friendly staff and great moments
A trip of excellence.., this how I can describe our African Safari experience in the hands of African Habitat Safaris and her charming team of professional team. The total trip chemistry was just but one of its own Kind. The arraignments, the lodges, food, guide and services that give value for money.
We were on 9 days Kenya and Tanzania small group joining trip. Our contact was the charming Rachel Obonyo after a good friend who had use their services recommended her and her company. And true to her words, we got the best of experience than we ever imagined. From the point we dropped her email, Rachel did surprise us with an instant feedback with a more detailed trip itinerary that exactly matches our interest. All our numerous questions were well taken care of and none was left out. We built the confidence and with no wastage of time, made the 30% advance payment via PayPal.
When we got to Kenya, everything went as planned, we were picked up from airport by our guide Fred Oburu then took to the hotel and then to carnivore for dinner. This experience was awesome.
Next morning we kicked off for the trip. Fred is very much knowledgeable, experience and very much friendly. My daughter who is just 7 year was like she did meet a brother (Fred always call her my sister from another mother). We saw almost all the animals both in Kenya and Tanzania; the lodges were perfect, very clean and spacious with very friendly staff.
We are more than happy to recommend Rachel and African Habitat safaris to anyone who would want the best of experience in Africa. Very true to their services, Reliable, trust worthy and most importantly are always in 24/7 support while still on trip with them.
Thanks Rachel, hope to see you again soon