US
35-50 years of age | Experience level: 2-5 safaris
Logistics were perfect, tour was perfect, and Ronald was so cool!
I wrote to 3 different tour operators for a gorilla experience in Bwindi. On safaribookings.com, the prices were all pretty comparable, but I picked 3 companies with trips that generally matched the tour we were looking for. Of the 3, only 2 wrote back, and only Frena wrote me back within 24 hours. Fred was great at responding to my messages quickly, and was able to secure gorilla permits quickly. He was also able to accommodate my requests to change the itinerary without any issues. The day before our trip started, he messaged me on WhatsApp and put me in touch with our driver/guide Ronald. On the day of the tour, Ronald showed up exactly on time, and took wonderful care of us for the next few days. He was super attentive and was always available for anything we needed. Unlike some other tour guides we’ve been with in Africa, he was never on his phone, and he was always available to engage with us and help us in any way we needed. And even though the gorilla trekking is all organized by the Ugandan Wildlife Authority, I just want to say that too was great. In hindsight, knowing how smooth everything went, I wish we booked more time in Uganda/Rwanda. While I can’t comment on the dozens of other companies offering tours to Bwindi, I can say for sure that Frena Adventures is a no-brainer.
JP
20-35 years of age | Experience level: 2-5 safaris
The best tour company in Tanzania
We enjoyed seeing all the animals we wanted to see, including lions, cheetahs, and the great buffalo migration with explanations from the driver. We had great tour mates, delicious food, and a comfortable tent night. Transportation before and after the tour was included. It is valuable enough to participate by paying money.
DE
35-50 years of age | Experience level: over 5 safaris
Great Camping Experience
The 3 days/2 nights camping trip to Chobe NP was perfectly organized, from start to finish (including formalities at the border, pick-up from hotel in Zambia, drop off in Zimbabwe, etc.)
All vital information was provided beforehand, including a list of what to pack/wear. Our guide Sam went out of his way to make it the best experience for everyone, and he gladly shared his incredible knowledge of the animals and nature. He was fun, but at the same time very professional when it came to safety and respecting and protecting the wildlife. Also Bernard, the camp's chef and Amos, the camp's host, took great care of everything and everyone. The campsite is unfenced, and of course basic for that matter, but has everything you need and would expect in such an amazing setting, surrounded by nature. All in all excellent value for money and an absolute recommendation. I'd go again anytime!
JP
20-35 years of age | Experience level: first safari
perfect tour !
Needless to say, the safari was a very satisfying tour with great attention to detail! (The guide was Ammily)
⚪︎About safari
The guide spotted the animals and moved the car to a position where they could be seen easily, so we were able to see various animals very close up.
⚪︎About the atmosphere and food
I was able to spend time in a very bright and fun atmosphere from start to finish. As for the meals, they prepared very elaborate dishes such as freshly baked bread, pizza, lasagna, and chicken every time, so I looked forward to each meal time!
⚪︎About other services
From arranging hotels before and after the tour to transportation to and from the airport, they took care of everything at no additional charge, allowing us to have a comfortable trip without any worries.
LU
35-50 years of age | Experience level: first safari
Mr Chege was exceptionally patient and provided insights.
Our Serengeti safari with Kensai Tours and Travel was extraordinary. We saw the Big Five and unfortunately, we did not travel during the wildebeest migration. Now that we know better, we are going to witness it next time. The accommodations were superb, offering luxury amid nature’s beauty. Daily game drives were well-coordinated, ensuring we maximized our wildlife sightings. Kensai Tours’ meticulous planning and personalized service made this safari an unforgettable adventure. Highly recommended for anyone seeking an authentic and exhilarating safari experience.
FR
20-35 years of age | Experience level: first safari
4 day Masai mara visit
I travelled to Kenya during the heavy rains in April. Unfortunately I had pre-booked my tour and my accommodation was in the middle of the affected areas. Kensai Safaris were gracious enough to act on it and rebooked the accommodation in hotels that were not affected. My transfer from Nairobi to Masai mara was seamless and didn't regret one bit! The patience and attention to detail was highly appreciated and I'll definitely be coming back with my friends.
BE
50-65 years of age | Experience level: over 5 safaris
Perfectly organized tour from A to Z! Just go for it!
We already loved the preparation of the safari trip with Erastus, very clear and prompt communications, different proposals to make sure our needs were completely met. Extra requests were treated with a smile. No question was too much! Very competetive prices! The trip was amazing, a really wonderful experience, with a SUPER guide (Papa❤️)! Vehicle was really well kept, time was taken to see all we wanted to see, the accomodations were as described, all-in-all we would really highly recommend Top Cream tours and safaris and our family will be back! Thank you Erastus and top team! Katrijn and Sybren
20-35 years of age | Experience level: first safari
Absolute mad lad
His energy and positive vibes keeps the whole 7 hour safari ride enjoyable and amazing.
US
20-35 years of age | Experience level: first safari
Great experience and great tour company!
We had a great time with Morningstar in Kenya and Tanzania!
Dennis was great to work with, was able to make all of our plans for us, and was able to make every request happen. We were even able to request different accommodations.
James and Jackson were also both great tour guides. More than once, we were able to have a meal with them and learn more about the countries and way of life.
The only reason we are giving a 4-star review is because, for a few days, one of the cars we were traveling in had a consistently dead battery which I feel took away time from seeing the animals. It was finally replaced after a few days and all was good. Overall, this probably took away minimal time but still significant enough of an inconvenience to mention.
20-35 years of age | Experience level: first safari
He is the very amazing man. Full of character and a heart of full gold.
Lamps our tour guide always went out of his way to make sure we are having a blast. His energy and positivity in life humbled me. His such a great man. Although it’s a short time , I felt like he reached into my soul and showed me what life should be about.