BG
20-35 years of age | Experience level: 2-5 safaris
Wonderful experience, great attitude, awesome value for money
We had a great experience with the 1 day lake Nakuru trip. James communicated with us and organized the trip. He was quick to respond and clear the details for us despite the really short notice he had. He was helpful, exact, and polite. Our driver the day of the trip, Naftali, was great too! He was helpful, patient and knowledgeable, and knew the park and animals very well. We had a wonderful experience and would definitely recommend this trip!
35-50 years of age | Experience level: 2-5 safaris
Wonderful Well Planned Family Adventure with a Perfect Guide
Lion King Adventures was great from the start. The office staff was promptly responsive to my emails, answered all of my questions, gave advice on planning, and modified the trip to suit our needs. Every request I had was met and fulfilled - and this was before we even got to Tanzania. Everything (vehicles, accommodations, meals, entrance fees etc.) from the moment we stepped off the plane to the moment we left was perfectly planned and went smoothly. My husband, my 14 year old daughter, my 11 year old son and I couldn't have imagined a better trip. Our guide, Goodluck, cared about what we were interested in and cared about teaching us about Tanzania. We felt like the entire experience with him was very personal and so special. I don't think I can properly describe how much we appreciate (and, frankly, will miss) Goodluck - he made an impact on our lives. A safari is not "easy" traveling (we preferred (chose) to be out in the vehicle as much as possible to see as much as possible), but it was nice to arrive at clean, comfortable and very nice accommodations in the evenings and be well fed throughout. I highly recommend Lion King Adventures.
PL
35-50 years of age | Experience level: first safari
Please do not make a mistake of booking your safari with Flash
We recently came back from a safari with Flash. We couldn’t have been more disappointed. Not only their cars are broken, they don’t pay their drivers and they also tried denying obvious problems we experienced during our trip which we have video proof of.
The Car:
4wd drive didn’t work. This caused us and other people to be put in a life-threatening situations when for example the car was sliding down a very steep hill, unable to go up without being pushed up by another car after our driver, Jerry, with help of drivers from other companies tried fixing it with a RUBBER BAND FROM THE ROOF-LOCKING MECHANISM. This wasn’t the only case when someone had to push us. The gears didn’t really work either. Going uphill, on an asphalt road with a speed limit of 80 km/h, their car could reach a maximum speed of 20 km/h, causing massive traffic jams behind us. Going down, we of course were able to reach 80 km/h easily. If that wasn’t enough, the car’s shock absorber broke down on the second day. We know that accidents happen, but during our trip it was mostly Flash cars that we saw broken on the side of the road.
The Unpaid Driver:
On the last day after finishing the safari, our driver dropped us off at our hotel and we were getting ready for a well-deserved sleep. Half an hour later we were shocked to see him knocking at our doors in tears. It turned out that HE DID NOT GET PAID A SINGLE DOLLAR from Flash. That’s disgusting! As he explained, all his money comes from tips. We omitted them, because Flash assured us that everything is already paid for and we were really irritated with our safari on the last day because of continuous problems with the car and Flash’s inability to deliver a quality service.
The Lies:
“Nowadays at most part of our roads there is a speed limit of 50 km per hours and you must have seen all the police control posts. In the parks there is also a maximum speed limit and I want our guides to hold to this as we can lose our permit.” - that’s clearly not what we were talking about. We have video proof of car struggling at 20 km/h on a road with 80 km/h speed limit.
“I asked Jerry about the starting problems, he told me that this did happen once and then some people had to push the car to get it started, there were no other incidents” - It happened numerous times, with the most dangerous incident on a steep hill where another car had to push us. Not only we have a video proof of that, at that time in our car, there were also other Flash clients whose car broke down completely earlier that day.
“Jerry also told us that he never used a rubber to fix or repair the 4WD, you must have taken that wrong.” - again, on that day we were accompanied by other people who have also seen it. Jerry clearly told us that he has a problem with activating 4WD and this rubber would hopefully temporarily solve the issue.
We asked: “Please clarify for me how much was driver paid by your company. We want to understand how big is the tipping part of his total salary. Please confirm that our driver was paid by the company (what was the amount?) and that our tips were only the form of extra bonus for him.”
To which they replied that “Jerry get paid a good salary”.
Well clearly if your driver comes up to our room after safari in tears something is wrong.
“On the way to the crater you indeed met with another car from Flash Safaris, it is very common that guides do help each other. Jerry stopped and you talked with the other clients. Then you asked Jerry to help and to take the clients with you. I really appreciate your gesture in this.” - Just shows how “good with words” Edward, the company’s co-owner tried to be in his emails. Of course, we accepted the other people on board (for the whole day) because your car broke down completely and they were stuck in full sun for few hours with small kids in the middle of nowhere and you didn’t manage to secure a replacement car!
SUMMARY:
4WD not working, problems with gears above 2, car not starting, broken shock-absorber, dishonest management unable to even admit the obvious problems, driver working for 0$ for 5 days in extreme conditions.
If you don’t want this to happen to you, just choose another company.
IN
under20 years of age | Experience level: over 5 safaris
NO
50-65 years of age | Experience level: 2-5 safaris
Again Tripcare Adventure has delivered high quality service and care to each and everyone
A short visit to Kampala to attend a wedding I had a day to spare. Tripcare Adventure and tours suggested a tour to Jinja and the source of the Nile. A well organised tour with interessting historical and cultural facts that made the day more enjoyable.
Tripcare Adventures and tours comes highly recommened with their ability to come up with tailored made tours to suit your needs and preverances.
I will be back for more quality service, care for you from all the staff, flexiabilty and varaiation
NL
35-50 years of age | Experience level: first safari
Amazing Selous!
The safari in Selous was really great
With many thanks to Lenard he is like
the wikepedia for animals and knows
everything.
We have seen a lot of animals and on the last day during the safari walk
we saw the rare wild dogs! Very special.
Greetings Pieter
IN
35-50 years of age | Experience level: over 5 safaris
Fantastic experience for the fourth time
This was my four time to Masai Mara ,Kenya with GoWild and every experience was worth spending time with this group. The selection of resort's and the quality of food and service was top notch everytime. Looking forward to many more such experience in African continent in future.
50-65 years of age | Experience level: first safari
Exceeded all our expectations - best guide ever!
From the moment we started planning our trip with Bright Safaris, everything went smoothly and we felt very comfortable. We’d never been to Africa before and asked them a lot of questions. We took a private tour- just the two of us. We loved being able to customize the trip to our interests.
We had Hamis as our guide. Not only is he a very gifted driver on difficult roads, his skills at having us at exactly the right place to see the animals was spectacular! We saw the “Big 5” and so much more. All the while, Hamis explained animal behavior to us and made the trip so fascinating. Plus we learned about the Maasai living in the area!
We really can’t say enough kind things about Hamis. He was so experienced and such a pleasure to be with. We would recommend Bright Safaris, and Hamis in particular, to anyone thinking of a trip to Tanzania.
And do consider tent camps over lodges. They’re so comfortable and truly give you more of the safari experience.
TR
20-35 years of age | Experience level: first safari
Amazing Tour Guide but needs better cars
We have been to a 4 day Safari Tour which was held by Spirit of Kenya.
Small Notes about our experience..
Tour Guide - Our tour guide Martin helped us a lot to find out many exotic animals in both Lake Nakuru National Park and Masai Mara National Park. He was so friendly and helpful with both safari trip experience and while we are driving between the different parks. He knows a lot about the animals and the national parks also and he knows where to drive for when looking for the animal. Great tour guide !
Cars - We had a Toyota Van for our safari. I personally do not have any preference when it comes to the car but on our way back to Nairobi, the car had some engine issues. I am not quiet sure if it a coincidence but that was kind of unlucky for us.
Food - Martin had some pre-prepared lunch for us for 2 days and I think they were pretty decent.
I can easily suggest Spirit of Kenya for your safari trip and especially Martin as your tour guide :)
CA
35-50 years of age | Experience level: 2-5 safaris
Mind-blowing safari with an exceptional guide!
Our safari was wonderful, it truly exceeded our expectations.
The wealth of animals, the changing landscape at each location, and the people of Kenya are at to be marveled at. We were fortunate to enjoy multiple views of lions, cheetahs, leopards, rhinos, and everything else you could hope to see.
We had many questions when booking, and Henry at Natural World was very responsive and helpful. Anytime we had a concern or question, he provided answers.
Our guide, Anderson Tiga, was nothing short of incredible. Our success was due to his knowledge of each area and his skill at navigating the vehicle in difficult conditions. On top of that, he's a wonderful person to chat with and genuinely cares about you.
We have nothing but praise for Anderson and Natural World. Thank you!