US
35-50 years of age | Experience level: first safari
Booking, travel.
I used there services and it was excellent 👌, well organized from the start 👏 that's initial hotel bookings, air travels and transfers...everything worked according to plans. Very efficient and effective.
US
50-65 years of age | Experience level: first safari
Ali was an amazing tour guide, very knowledgeable, friendly, great driver and a photographer. 👍
Our half day tour of Pretoria was a perfect way to spend our first day after flying all night. We saw Beautiful landmarks. Ali was so knowledgeable about the history of SA.
We enjoyed our tour and would recommend it. Thanks again.
US
35-50 years of age | Experience level: first safari
Honest, Reliable & Efficient
This was our first time using Bonfire Adventures. As a citizen of Kenya living abroad, I thought I was in a good position to navigate scheduling a tour to The Mara & Diani, but ended up reaching out to Bonfire after encountering a couple of complexities. Bonfire managed my bookings for both resorts including booking the flights via Jambo Jet. They made the process very easy, and sent us updates on the payments. They also made meaningful recommendations based on the experiences we were looking for and our price point.
Moses, our driver and guide to the Mara had a great personality and he was very invested in making sure that we got to see different animals. We really had a great time.
I will definitely be using Bonfire again, let the team with the expertise navigate the process on my behalf. I actually paid less compared to how much the hotels and resorts quoted me directly. Long post alert :). Thank you Bonfire team.
US
20-35 years of age | Experience level: first safari
Perfectly planned trip!
Brian was the best when it comes to curating an itinerary that involved Victoria Falls and Chobe. The trip went seamlessly with our days filled with tons of activities and things to see. Highly recommend booking your trip with Customise Travel & Tours!
65+ years of age | Experience level: first safari
Everest is kind thoughtful happy company and boasts a massive volume of knowledge we felt fortunate
Voice at Easy Travel was very helpful and kind
All our accommodation was superb
We felt blessed to have bern directed to Easy Travel and particularly to have been allocated Everest as our guide. He went out of his way every day to spot animals teach us Swahili make us laugh and share his wealth of knowledge. Everest has been a guide for many years and we learnt so much. Thankyou Everest for everything. Love Jen and Steph. See you next year!!!
DK
20-35 years of age | Experience level: first safari
Unforgettable Safari Adventure with ZuriAfrica, a dream come True
Our safari experience was simply unforgettable! Dennis, customized , ensured flawless planning and communication. Chief, our transport driver, welcomed us warmly and shared fascinating insights. Our tour guide, Laurent , was a fountain of knowledge, expertly guiding us to prime spots for viewing wildlife like lions, elephants, and cheetahs. He truly went the extra mile to ensure our comfort and satisfaction. The staff at our luxury lodgings were exceptionally kind, and the accommodations were both immaculate and charming. Every meal was a delight. I highly recommend this adventure! I'll be encouraging all my friends and family to choose ZuriAfrica Safari and Laurent for their next trip. Many thanks!
US
50-65 years of age | Experience level: first safari
Outstanding travel agent - Excellent service
I cannot say enough good things about Diane Du Plessis and Discover Africa Safaris. Diane worked with us to design the perfect safari vacation, that included stops in Cape Town, Victoria Falls, Africa Bush Camps - Somalisa Camp in Hwange National Park, Zimbabwe and Mala Mala private reserve in Sabi Sands, South Africa. While we had done some research, we were learning as we went along. Diane provided us with excellent information and choices. Her choices for the safari camps/lodging were key - Somlalisa Camp was a private concession and Mala Mala was private land. This made all the difference as we were not competing with a ton of vehicles since access was restricted. This made the game drives and sightings incredibly intimate - and you get very close to the animals! You can also drive off-road, since it is private or leased land. I don't think I truly appreciated this distinction until we were there experiencing it and being told about how many vehicles descend on sightings in the public areas of the national parks.
Diane was always patient with us and incredibly responsive to our emails with questions and changes. She listened and responded to us. Every aspect of our trip was taken care of, we didn't have a care to worry about, from airport transfers, to flights, to excursions. And, every aspect of the logistics went seamlessly. Her lodging recommendations were perfect, each location got better and better. We culminated our trip at Mala Mala, which was truly stunning from the lodging to the safari game drives.
Diane - thank you so much! You made it seem so easy, but we know you had to do a lot of work behind the scenes. This trip was a perfect ten - wish we could say 12 - because of Diane at Discover Africa. I highly recommend using Diane if you are planning a safari in Africa. She will not disappoint!! If and when we go back, we will be using Diane!
35-50 years of age | Experience level: 2-5 safaris
Great and confident provision of service throughout with excellent on-the-ground knowledge.
From the word go - Jungleroam was on the ball with communication, proactive and reassuring with adequate provision of information when required. On the ground, they were knowledgable, reliable and well organised. Our guide Richard was just fantastic - his manner, knowledge, spotting ability and likability with both the tour participants and other guides in the reserve was outstanding. He was like a real life Macgyver with excellent driving skills and rescued several other vehicles during our game drives. Discount for child was provided, lodging excellent and food was of great quality. I must say our whole group was so friendly and inclusive as well, which added to the whole experience. Great memories for a lifetime, all thanks to Jungleroam Safaris.
50-65 years of age | Experience level: first safari
First class safari experience from beginning to end
Two friends and I have just returned from an incredible 3 day/2 night trip to the Masai Mara National Park with Balu Travel. Morris was our point of contact and his organisation and communication were first class. He was happy to answer our many questions re: recent rainfall, lodges, timings and payment. He created the perfect itinerary for the time we had available and we will never forget our amazing experience.
Wilson was the best driver/ guide we could have wished for. Having grown up in the Maasai Mara he had incredible knowledge of all the animals, birds, plants and local culture and was full of interesting facts. When we went out on game drives, he was very focused all the time on searching for wildlife, to make sure we saw as much as possible. He gave us plenty of time to take pictures and simply soak up the sights and sounds around us.
Wilson was a careful and skilful driver, navigating some quite challenging terrain, and we felt very safe at all times. (If you have the option to upgrade to a jeep, would highly recommend doing this as feel it made a big difference to comfort and there's a lot of driving.) He seemed to know everyone, every road and every path, which was a big advantage throughout. On the way back there was an accident and long delays on the rift valley road and he used his local knowledge to take us on a diversion, making sure we weren't late for our flight (much appreciated).
On top of all that Wilson was a great travelling companion - friendly, calm, courteous, thoughtful and patient.
We did a lot of research for our trip and Balu was the best value by far, for comparable tours. I would highly recommend Balu Travel, and Wilson, to anyone wanting the best Masai Mara experience.
US
20-35 years of age | Experience level: 2-5 safaris
An excellent and well-rounded schedule, tailored to our tastes! Great communication!
Our group had a fabulous time during our 4 days in Zimbabwe - all thanks to Brian and his team that planned an excellent itinerary catered to our tastes. We would highly recommend the Victoria Falls tour and helicopter ride, and the day trip to Botswana to visit Chobe National Park. The Boma Dinner was also a highlight! Brian was with us each step of the way - taking us to and from each activity - and even allowing us to make some unscheduled stops to pick up various souvenirs and toiletries. The hotel he booked for us was beautiful and had such interesting history - incredible value for the money we were paying - and the guides Brian works with are incredibly knowledgeable. It is clear that Brian puts a ton of work into selecting the best itinerary and guides for each individual group.
I can't say enough about how prompt and clear his communication was through the booking process and during our stay, as well. He was incredibly attentive and we will certainly be working with him again when we return to Zimbabwe one day!