CN
20-35 years of age | Experience level: first safari
healing&soothing
We booked a 9-day, 8-night trip with James as our driver. For the first 7 days, we were very happy and grateful to James for his patient explanations about the animals and his enthusiastic efforts in finding them. We also want to thank Dennis for helping us with flight delays. However, there were some issues that made us unhappy, and these seemed to worsen in the last two days:
James' personal state: James seemed to be a bit late every day initially, which we didn't mind at first, but by the eighth day, he seemed quite distracted. While waiting for the elephants to pass, he was even watching TV shows. Additionally, we felt we could have had a priority spot to view the elephants, but it was taken by others.
Tip issue: We initially communicated with James that we would give him the tips on the last day. However, the day before, we felt he was urging us to give them. After giving the tips, he was very late the next day, claiming he was waiting for us in different places, which was quite frustrating.
Duration of Game Drives: According to our communication with James, each day's Game Drive was only five hours, including the time from the hotel and back. However, we met other people who said their Game Drives lasted more than five hours.
Lunch issue on the ninth day in Nairobi: Dennis informed us that James was aware, but James claimed he had no knowledge that our booking included lunch in Nairobi. He even blamed us for not informing him in advance, which led to the possibility of having to eat packed lunches in the car on our way to the airport. The lunch fee was non-refundable. Eventually, after much effort on our part, we managed to have lunch in Nairobi, and for the first time, we saw how fast James could actually drive!
ES
20-35 years of age | Experience level: first safari
Beautiful landscapes and nature, but many hours of distance between parks
It is true that the customer service is very efficient and friendly.In my case I did the tour at the end of May and the parks, especially Nakuru, had many parts without access which It made the experience contraversial, since I could not fully enjoy the parks and no one warned me about this.
On the other hand, the safari adventure depends a lot on the driver, in the first place they assigned me a driver for the first 4 days, who explained the interaction and explanation of animals, itinerary...(Everything a guide should do, he didn't do), but for the last Amboseli park they changed me to another group with another driver Kikitu He changed my experience because of how he treated people, his hospitality, great explanations and lots of laughter. The best driver and travel friend.
20-35 years of age | Experience level: 2-5 safaris
Well-organised tour with a tenacious driver
Communications with Travel Africa (and their partner Serengeti Tours) was excellent, with good value for money as we were a combined resident and non-resident group. The tour included Tarangire, Ngorongoro Crater, and Lake Manyara. Coming out of the rainy season, I was concerned we would see less animals, but our expert driver Omary was well-resourced with his network of drivers, and his years of experience and knowledge, to seek out the Big 5 and more. Omary was an excellent driver on the road and in the park, and he provided excellent information and answers to our questions about the parks, animals, tribes, and Tanzania itself. The jeep was clean, comfortable, and had plenty of water and cold beverages, whilst lunch each day was a selection of cooked dishes (such as rice, meats, beans, chapati, vegetables) which supported the local villages with income. I would endorse Travel Africa and Omary for anyone wanting an unforgettable Safari, with staff who genuinely want you to see the most out of the parks and animals.
PL
20-35 years of age | Experience level: first safari
Well organized budget safari with Geeman
Our driver was Geeman, he organized well, was friendly and communicative. Jocky tours had competetive price for budget safari (5 days masai mara/nakuru/hells gate). We saw many animals and our needs were well tended. For improvement i think it would be nice if the game drive in nakuru was longer. Overall great value.
ES
35-50 years of age | Experience level: first safari
Vey well organised
Great experience. Amazing camp. Very well organised.
NL
20-35 years of age | Experience level: 2-5 safaris
The organisation is well prepared and contact is available for almost 24/7.
With my parents I did a three day safari from Serengeti to Ngorongoro. The tour guide was really nice and speaks good English. Also the lodges were great, employees are friendly and the food was delicious. In the parks we have never seen so many wild animals together. It was aan experience to never forget!
50-65 years of age | Experience level: first safari
Great team of tour guides, experienced and very professional, exceptional service and support.
Kuda and his team made our time in Victoria falls and Botswana one of our best holidays ever. They were very knowledgeable, professional and always willing to make changes and help us achieve everything we wanted on our holiday. The recommendations and tours that were organised for our 8 days there were perfect, we got to see everything we wanted and then some. There were no problems, all pick ups and transfers were always there on time and ready when we were. We needed to make a few extra stops and diversions at times, this was never a problem for them. Kuda's tour of Vic falls was excellent, he delivers the tours as if he is seeing them for the first time himself, full of enthusiasm and excitement, this of an area he obviously really enjoys and knows so well! I highly recommend them to anyone travelling in the area. Hopefully we will be using Escape to Adventure Safaris again in the future.
BE
20-35 years of age | Experience level: first safari
A great experience - 1 day safari at Selous Game Reserve (Nyerere National Park)
- GREAT ORGANISATION : from Pick-up at the hotel, flight to the Selous Airstrip, meeting the guide, safari, lunch break, more safari, drop off at the Selous Airstrip, flight back and drop off at your hotel. You do not have to worry about anything, Telly organises everything for you. TRUST THE PROCESS and you will have a great experience !
- AMAZING EXPERIENCE: each provider was a professional, from our very nice taxi driver (he had to pick us up at 3:45 in the morning and he did it with a big smile), to Mohamed from Telly and his quick reactions to our questions, and without forgetting Michael our safari guide, who was very knowledgable. Do not hesitate to opt for the shared experience: it is cheaper and the groups are max 6 people… also: ou group was organised by language so we had the advantage to have a French speaking guide !
- ONCE IN A LIFETIME SIGHTS: it was our first safari. We saw: impalas (many), warthogs (many), buffalos, giraffes (many), monkeys (many), one black mamba, elephants (three but from far because they did not want to be disturbed and the guides respect that), hippos (many in the water), crocodiles (2), kobus (but be quick because those move fast), wildebeests (in herds), kudus (2), blue birds (look out for this because they are BEAUTIFUL) and one calao (zazou in the lion king!). Our guide really tried to find lions and the other big 5 but they have a very wide territory and you need a little bit of luck to find them. Honestly, even if you do not find them, the other animals will amaze you any way!
To conclude: we highly recommend Telly for the organisation of your safari, it will be hassle free and you will not be disappointed !
65+ years of age | Experience level: 2-5 safaris
Professional and helpfull
Pre safari communications were easy to understand and timely. Our tour guide David was really good at finding good places to view the animals on safari. David was a very good driver handling both the rough terrain and the congested highways well. The accomodations were very much up to expectations well run and worked well with our itinerary. Overall we were very happy with our experience .
IN
50-65 years of age | Experience level: 2-5 safaris
Prompt info, delivered all services, great team.
I received all information prior to the tour. The tour itinerary was nicely drawn. I received all the services promised and even a bit more. At Kasane on the first day, we were supposed to stay in a camp in the nearby Chobe NP. But realising we were tired after long flights, we were put up in a lodge in Kasane itself at no extra cost.
The team led by James, the driver and the guide, were very cooperative, friendly and warm. James was one of the most knowledgeable guides I have come across. He did not hesitate to fulfil whatever extra wishes we had.
I would recommend my friends for this agency quite unhesitatingly.