JP
35-50 years of age | Experience level: first safari
Amazing safari tour!
We could see lots of animals like lion, cheetah, elephant and so on. It was unforgettable moments ever. Our guide driver Albert, he explained every animals and try to get close. He was amazing. Camp site was also nice, just we couldn’t use electricity in our own room so we needed to go to kitchen to charge our mobiles and camera but it’s still acceptable.
But we booked a car which can ride max 6ppl but actually it was 8people.
We were 4ppl group so 6 and 8 was big deference. If they explained before we would booked private one.
Anyway at total it was amazing trip, thank you so much!! Special thanks to Albert:)))
DE
35-50 years of age | Experience level: first safari
supported, helpful and friendly
I was very satisfied. The food and the organization were perfect.
The guide did his best to show the animals without stressing them, chasing them or putting them under pressure. He made a very good job.
I would deduct one point for the information provided before booking.
We asked if there was a fence around the campsite. The answer was yes.
However, there was no fence around any of the campsites.
Otherwise everything worked very well. The guide ensured safety.
50-65 years of age | Experience level: 2-5 safaris
Very helpful and responsive in the booking process.
Africa Bed of Roses were very easy to deal with. They responded quickly to queries by email and we were happy that they were providing what we wanted, including adding some extras in. They met us at the airport and the guide was a good driver. Accommodation was excellent. The advertised safari lodge was not available but the substitute was lovely and I would willingly return to it. The guide was obviously very familiar with the area of the Masai Mara that we visited and he was able to find lots of wonderful wildlife to observe.
Our only concern was about the actual vehicle that we travelled in. It needed jump-starting a few times and then broke down so we had to be transferred to another vehicle to complete our journey. The guide had to facilitate this himself as there was no obvious back-up . We have fed back to Africa Bed of Roses that we feel the vehicle is in need of a major service.
This incident would not stop me using them again.
DK
50-65 years of age | Experience level: over 5 safaris
Best tour company in Tanzania, [email protected]
I visited Tanzania for the first time and I was amazed by the professionalism Serengeti Smile team handled my safari. It was short and sweeet. I had the best experience thanks to them. I'll be sure to book my next safari with them!
AR
20-35 years of age | Experience level: first safari
Amazing Safari Holiday
We recently returned from an incredible honeymoon safari with Africa Flash, and despite some initial hiccups, we can't praise them enough!
The team tailored our trip to perfection, notifying hotels of our special occasion and ensuring a warm welcome. The carefully curated itinerary took us to stunning hotels and national parks, exceeding our expectations.
Our exceptional guide, Simon, was the true highlight. His expertise and passion for wildlife shone through as he skillfully maneuvered us into prime viewing positions, often mere feet from the animals. Simon's constant communication with other guides ensured we were always in the right place at the right time.
However, there were some areas for improvement:
• Africa Flash forgot to inform us that we needed a visa for Kenya, which caused unnecessary stress upon arrival. Thankfully, they expedited the visa process at the airport.
• On the first day, there was a miscommunication, and our guide wasn't aware of our arrival, leaving us waiting at the airport for over 3 hours.
• Communication regarding our lost luggage issue could have been better. While they ultimately resolved the issue, it took over a week, and we would have appreciated more frequent updates.
Despite these issues, we wholeheartedly recommend Africa Flash, particularly Simon, for an unforgettable safari experience. Their attention to detail, flexibility, and dedication to customer satisfaction make them truly exceptional.
35-50 years of age | Experience level: 2-5 safaris
Absolutely recommended for Budget travellers
Raymond , our driver and guide was very helpful, friendly and accommodative. They mentioned in the website and over email that they will arrange accommodation in Enchoro Wildlife Camp, which was a false notification. Though the camp which they made us stay was equally good in terms of safety and the host staffs. In terms of the accommodation arrangements, tents were descent, food was good and staff was very friendly.
In terms of the whole trip , the game drives were very well arranged by Raymond. He was trying his best for the travellers to take plenty of photographs or view with binoculars. The lady who was cordinating in Kenya was also professional and catered to things like arranging cabs to the airport etc.
*If you are looking for a jungle like stay in a tent with the feel of the jungle around local people, then go for it. But if your needs prioritise luxury accommodation and resort type stay, this is not for you.*
ES
50-65 years of age | Experience level: 2-5 safaris
It was so si good, they did everything we need
The safari was very good, well managed, and we saw all the animals, thanks to our Spanish-speaking guide David, who made a great effort and did everything possible, so he was very attentive and kind to us and made the safari more enjoyable.
CH
35-50 years of age | Experience level: first safari
Good Tour with experienced Guide
It was overall a nice experience with our very good Guide Edy. Only critic is that for european Standard a Guide shouldn't Work & drive for more than 8 hours without a proper rest. We we're on the road 12 hours. Game Tour was very nice, we spotted 4 Our of the Big 5.
CN
35-50 years of age | Experience level: 2-5 safaris
It was a good experience, and we saw many animal.
The purposes of the safari were two:
1. Observing the predators to catch other animals, like lions, cheetah or leopard.
2. Watching the animals (wildebeests, zebras, buffaloes) crossing the river.
Unfortunately, I didn’t see above. What we saw are lots of animals in the plain, and several lions. Maybe because the trip was too tight, we spend one afternoon in the reserve. Shall spend an early morning and an evening. And what we can see is almost all depended by the driver.
JP
20-35 years of age | Experience level: first safari
Nice tour guide, but very disappointing car
Our guide Stanley is very nice with all the animal knowledge he has and very informative with animals location. We had a nice time because of him.
However, the jeep is really in a bad situation. First time it was tank being cut off, so we spent 1-2 hrs with mechanics repairing the car.
Second time it was the some parts falling apart and the jeep is not moving at all, so we stopped for a repair. Thankfully there was another jeep going by and the guide and group were willing to take us with them and continue the trip for the day, otherwise we would have lost on precious safari day because the jeep was finally fixed at 9pm or so. We thought all jeeps are in bad condition, but when riding with another jeep, we realized how bad condition our jeep was.
Third time, the jeep broke down on our way to airport. Luckily, the jeep broke down in Arusha, so the company quickly had another car come by and pick us up and arrived airport on time. If it hadn't broke down in Arusha, we would have missed the flight.
We were lucky coz each broke down we were not heavily affected because the timing was right. But it could be more serious consequences with those broke downs.
Really need to consider again about the car condition.