Review about Livingstone by Achim
A busy and very touristic place with all the facilities around the Victoria Falls
Review about Palapye by Terry Carew
Just a town and petrol stop. Will get better when tour operators establish themselves here.
Review about Maun by Terry Carew
A busy hub but is the stepping stone to Moremi and Savuti. There are many affordable options and game can be found out of town.
IL
35-50 years of age | Experience level: 2-5 safaris
We canceled and never got our refund
** UPDATE JULY 2015
I have changed my rating for EASTCO company because they have refunded our money after 6 month. According to the EASTCO agent it was because of some financial problems that happened with the ebola fright.
I am not sure if its a sufficient excuse but at the end of the day they have refunded our money so i am satisfied.
** ORIGINAL REVIEW
I would like to share the reason why my wife and I rate EASTCO poorly. My Wife and I planed a safari tour for February which is something that we dreamed of doing for some time. We choose booking the safari with EASTCO because we read that they are a small family company and believed that they cared about there customers. We where in contact with Simon that seemed friendly in the mails. In the middle of December we found out that we couldn't take the vacation and asked Simon to cancel the Safari. He was very understanding and told us that we will get the refund according to the contract. After a week he replied to our refund request with that he will refund us after new year. And again after new year we did not get the refund and each time we asked him he came up with a different excuse (he was in the bushes, the internet crashed .. and more). Today i came to an understanding that we probably will never get refunded. I am sharing this experience so people will know that we do not recommend EASTCO and I personally do not trust them to take care of my family and me on a safari. And if you do choose to go with them to a safari then do not pay in advance.
CA
20-35 years of age | Experience level: first safari
Tale of 2 countries. Stick to Kenya.
Our trip was a 13 day trip split between Kenya and Tanzania.
The first half spent in Kenya was amazing. Everything we could have asked for as the guides were friendly and knowledgeable and the accommodations were pleasant. The game drives were incredible as well, especially at the base of Mt. Kilimanjaro. After the first week, this trip was absolutely 5 stars.
However, the second half of the trip in Tanzania was a completely different story. The guides were unhelpful at best, there was constant mix ups, mismanagement, and miscommunications. And though they were advertised with similar descriptors, the accommodations were atrocious. Too much time was spent at the lesser parks that could have been used elsewhere.
As well, too much time was spent driving and it seems like a better planned schedule could have helped make it more enjoyable. Ngorongoro Crater is without a doubt a terrific destination, but only spending 24 hours there is not worth the rest of the week. Tanzania only gets 1 star.
The saving grace is that David and the Absolute Holiday Safaris Ltd team was willing to respond to complaints and the office in Kenya did their best to alleviate the Tanzanian mess.
amazing
Everything is awesome with it ends in Africa, great services
Customer care...
Be sure to have e greatest adventurous time ever!
Friendly hospitality at a high price.
The Sunset lodge is a nice and wonderfully located in a private game reserve. If you are looking to get away from the big city and stress, and are willing to be overpriced for it, then this is the place for you.
Unlike what I was told by Rueben, there was no buffet for meals, but a limited tasty set meal each day. On the actual safari days, although it says you will get sausage and eggs and hot coffee, in reality it is one boiled egg, a muffin, maybe no coffee, or one sausage, and the rest of the items mentioned (depending how many people are in the group).
At dinner, all beverages ordered - juice or wine - you will be charged for it, even if it is a glass. I think this this important to mention, because for the price you pay, you would expect a glass of wine or juice would be included with dinner. They never tell you the price or that you will be charged for it until the last day you leave which was a surprise to me. Although it wasn't too expensive, it still was an unpleasant surprise. Another unpleasant surprise is here on Safaribooking.com, it says a 3-5 day safari is whatever, but they charge an extra 14% in taxes which makes it more than originally advertised when you actually book with them.
If a single person did this as a once in a life time event, then I would rate the Themba operators and the whole experience as average and overall a great experience with the wildlife and seeing this part of the world. If I rate this for people who have a family, I would say it was overpriced for what you get, especially the bigger the family.
Considering that a four person family is paying about $4-500 a day to be there, you are paying a lot for limited food and drink (although the family who runs the Sunset Lodge are spectacular), and time. A "3 day safari is really 2 days - or 1 1/2 days" etc because the last day you are only driving back to Johannesburg, and the first day you take 6 hours to get there, and you are paying for any snacks or drinks along the way. This is WAY too much to pay for what you are actually receiving.
However, with this being said, the animals in and around Kruger's park are amazing, and the experience was unforgettable. I will definitely go back, but I am unsure I would use this operator again unless I got a serious discount to match what I felt I received.
DK
20-35 years of age | Experience level: first safari
nice
The safari was fun, we saw a lot of animals. The food was really nice.
Prices are high for the issues offered
It was really good with the first tourist Guy Simon but the second tourist guy Suma just drive.
The parks are really good. The things need to be more organize. For example My IPhone was stolen at Sunbrigth campsite. All tourist guy have to speak about the safari like Simon did. You have to be clear we is the campsite.
IN
35-50 years of age | Experience level: first safari
Good first time safari experience
We traveled to Lake Nokuru national park and the Masaimara reserve. Both the places were truly breathtaking, full of wildlife. We did have lots of fun. However, our accomodation at lake nokuru was inside the nokuru town - it would have been a much better experience had there been something close to or inside the park. The hotel facilities at nokuru were however excellent. Same cannot be however said for the Masaimara camp. The biggest downside was that power was available for only 4 hrs in the evening and there were no charging points in the tents.