GT
Good service for Michael
We have a very good time , Michael was especial with us , he try to make the best, all the program was good, the hoteles also , the ballon day was so great, lake Natron we love it
50-65 years of age | Experience level: over 5 safaris
Great experience
We were at Victoria Falls for 4 nights and all our tours were arranged by this company. It’s good to note that they provided us with free airport transfers because we booked more than three tours with them.
We had an amazing time visiting victoria falls from both Zimbabwe and Zambia side, doing Boma dinner, sunset cruise and Chobe national park. Excellent guides and value for money. The Chobe NP was amazing and we had a luxury lunch on the day in a hotel though they mentioned that we will be given a picnic lunch.
Only issue was their communication was poor and we had to keep messaging and asking the correct pick up times. Luckily, we had time to adjust our plans because we were there for 3 full days.
50-65 years of age | Experience level: 2-5 safaris
Incredible guiding in amazing places
Philimon's tracking skills and enthusiasm for showing you everything there is to see are second to none - can't ask for more than two leopards in 3 days, hyena cubs, a pride of lions on the hunt and pack of wild dogs with a kill, plus buffalo, innumerable elephant, hippo, zebra, crocs etc etc. Friendly back of house team and good food. Moremi and Khwai outstanding.
20-35 years of age | Experience level: 2-5 safaris
He was kind and very nice. The service was very good
The value is money is affordable compared to other tours . The guides themselves are aware of all location and Were not in hurry , they would satisfy you for everything you need .
IT
50-65 years of age | Experience level: 2-5 safaris
smart. kind and reliable
Good communication from the start and great availability.
The tour went as we planned. The accomodations were comfortable, despite our low budget. Every camps was really nice, as well as all the people were very very kind. I am intollerant to gluten, and every person took care of my needs, so I am deeply grateful to them.
We changed 3 drivers, and each one was good in his work, especially the last one, Boniface.
Fiona, the manager, was always available for every questions , and ready to solve any matters, and that's made us feel safe.
She reached our group halfway the tour, to make sure everything was going well.
We spent a lovely week, in the middle of the nature. We are very satisfied of our holiday and thankful to Fiona for the organization.
And the parks are really amazing!!
BR
20-35 years of age | Experience level: first safari
Good tours in Uganda
We visited the chimpanzee sanctuary on the island and the rhino sanctuary at Ziwa Park. We were very well attended by Jamal and our guide Isac, whom I recommend. However, I do not recommend visiting the rhino park if that's the only thing you have to do and you are in Kampala. It's a 3-hour drive to the location, and once there, it's only a one-hour tour, then 3 hours back by van. We would have liked to do more tours in the park area, such as bird watching and the boat tour to see the shoebill. We had arranged with the agency to do these tours in addition to the rhino visit, but when we got there, they did not allow us to do these other tours.
US
65+ years of age | Experience level: first safari
Well organized, interesting itinerary and a knowledgeable guide
The initial communication with Twinkle Star was very good. All questions and concerns were quickly answered. There was a mix-up about our arrival time that caused us some stress when we were not met as planned but that worked out ok. Our guide/driver was friendly and knowledgeable. The itinerary was followed closely. The only animal on our list that we didn't see was a leopard. The most exciting were lions feeding on a buffalo carcass surrounded by hyaenas waiting for the leftovers. The accommodations were clean and comfortable. The meals were mostly buffet with many food choices. I had no problem finding vegetarian options. All the different camps seemed to have the same food. The boxed lunches were also satisfactory. This is the only travel of this kind we have done so don't have anything to compare, but we enjoyed the experience. When researching Kenyan safaris Twinkle Star was competitive in price. We arrived home exhausted but since having time to rest and review and share our photos we only remember how much fun we had. It met our expectations.
We knew there would be a lot of time spent travelling between parks. Seeing Kenya outside the parks is part of the experience. But it was even more than anticipated. One drive was 12 hours instead of the 7-hour estimate. The two seatbelts in the middle row of the Landcruiser didn't work so when outside the parks we had to use the back which was not as comfortable.
FYI - Tipping was a problem that we weren't prepared for. US dollars seemed to be preferred over Kenyan shillings. Having small bills would have been helpful. We overtipped at times and sometimes didn't tip at all. Sometimes the tip could be added by credit card to the hotel bill.
50-65 years of age | Experience level: over 5 safaris
Good communication and guide was well informed
Great value for money and communication was second to none so well done . Our guide was very knowledgeable through the whole 3 days safari and even on the long drive back to our resort ( 8hrs) was very patient with my daughter with her upset stomach from last safari lodge .
If I could change one thing it would have been more comfortable if the vehicle had air-con for travelling there and back not for the safari of course as roof was off which was perfect compared to other 4x4’s on the safari .
Would definitely recommend and save some money compared resort ( TUI ) prices .
US
Excellent excellent guide - ok accomodations
Our guide Johnnie Jackson was super duper excellent!! We saw the big 5 right away and also saw 7 cheetah one day as well as quite a few lions (1 male and 1 female were right next to our vehicle) and even a leopard! He knew right where to find the animals and made each day fun and interesting. He was concerned about everyone in our group and was patient, kind and flexible. The only downside of the safari were a couple of the accommodations. They were definitely budget and we knew that going in, but we're still surprised by the lack of cleanliness, broken tiles, and no hot water.
BE
35-50 years of age | Experience level: first safari
Good service and information about the safari.
We stayed in beautifully lodges in Kenia. The food and hospitality were excellent. Our driver Peter gave us a lot of information and has many knowledge about the environment. He was very kind and calm, and made sure we were feeling okay and having a good time. This safari was excellent, something to remeber forever. Thanks Emmy
