NO
35-50 years of age | Experience level: 2-5 safaris
Highly recommended- excellent tour agent - easy customization of our tour!
All the way from our first inquiry till ended safari and follow-up, the communication was great. We initially asked for a couple of tour options for the days when we were in Kenya, primarily asking for Amboseli and Masai Mara. We got a detailed schedule in return, specifying the activity for each day/dates. We landed on a 6 day Hakuna Matata tour and paid a booking fee (the rest on arrival).
As we landed in Nairobi, the tour agent waited for us as promised. That was an hour after we arrived, as our luggage didn't arrive. As a result, we were only holding our cameras and the clothes we were standing in. The tour agent rearranged the tour on the spot, made the necessary rebooking and followed up the airline for us. Our guide helped us find a mall to do some emergency shopping that same evening. A couple of days later the lost luggage was flown in to Masai Mara.
Prepare for a lot of driving between the national parks, that means 4-6 hours in the car. It may be bumpy, but never uncomfortable. The vehicle is tough and the driver was nice and informative. He really wanted to show us what we wanted to see, asking us in the start of the safari. We got to see most of the Big Five, except the leopard. As we wanted to see the cheetahs, we were really happy to see them on many occasions.
March is a good month, as our guide said the grass would have been much higher by June and July. Then it would have been much harder to spot the animals. It is also not that many others out on safari, so the savannah is much more "yours".
We highly recommend this travel agent and will definitely use them again if we go back to Nairobi for safari!
35-50 years of age | Experience level: over 5 safaris
Excellent customer care services
I went with Fanaka Africa Tour June 2016 to Zanzibar. From the moment we were picked up at the airport till we left Tanzania again everything was excellent. The hotels, which was booked, were amaxing and our driver was so punctual.
I can highly recommend Fanaka Africa Tours.
35-50 years of age | Experience level: first safari
An amazing 7-day Safari in Tanzania
We chose Gosheni for our safari and could not be happier. Pendo helped us create an itinerary to suit our tastes and was very responsive when we asked for a few adjustments. Our driver and guide Zadock was great too, accommodating every request and helping us find and identify many different animals and birds. The jeep was comfortable and clean, with cold water, soft drinks and tea/coffee available whenever we wanted it. We couldn't be happier with our experience - it really felt like Gosheni wanted to give us the best possible week, and we'll never forget it.
A six pack holiday to Botswana
Having previously been on a top quality holiday to Botswana organised by Safari Club, this time my wife and I invited four friends to join us. Therefore, there was no room for mistakes or a lower quality trip than before, my wife had promised them the best safari going...
We travelled via Cape Town and toured South Africa for a week before going to Botswana Wilderness camps And then returned home via Johannesburg. Three couples all had different itineraries, different departure dates, different return dates and all flew different airlines to S A. Paul at Safari Club organised everything, and it all worked perfectly.
Thanks to Paul and Ellie for arranging everything.
We all can't wait to go again.....
ES
35-50 years of age | Experience level: first safari
Memorable
Watching the wildebeest migration in the vast planes of Serengeti is an unforgettable memory.
Visit Serengeti and Ngorongoro is a must for any adventure traveller. The tents at Heritage Tented camps were very roomy and comfortable. We could hear lions passing by and buffalos eating just outside our tent. I loved Manyara Park with its diversity of wildlife, hippos and thousands of flamingos. I would recommended this company to anyone, a very interesting itinerary and great staff.
50-65 years of age | Experience level: first safari
A fantastic day out with a great guide
We had a day trip to Isandlwana and Rorke's Drift and it was a stunning day out
Our guide Sheldon was a wealth of knowledge and his descriptives of both battles was superb
A very moving day and to be actually walking around the said battlefields was a great experience
IN
20-35 years of age | Experience level: first safari
Comfortable arrangement to Serengeti!
We booked our 4 days safari with Trip Advisor Africa Safaris. Seth Vincent arranged everything as we had asked him to arrange and promptly replied to every email that was sent to him. The airport pick up to drop off was smooth and well arranged. The safari to Tarangire, Serengeti and Ngorongoro was really amazing and well organised. we had a very good driver Ziggy and chef Alifa, both very knowledgeable and amazing cook respectively. Special thanks to director Vincent for arranging a pick up of our lost luggage that arrived couple of days later. It was truly a great help for picking up our lost luggage and keeping it safe until we arrived back from our 4 days safari. Also special thanks to make sure all our requests were fulfilled, like arranging halal food, hotel pick up and drop off,etc. All in all, you can book these guys for your visit to African safari and they will make sure you have a memorable trip with them.
US
35-50 years of age | Experience level: first safari
You can't get any better than THE BEST!
Words cannot describe the amazing adventure my husband and I had on our 7-day safari! Everything from the immediate response to my first email inquiry to the sad farewell we had to bid our incredible guide, and the many months of Joao's customized planning and friendly conversation in between, went far beyond our every expectation. The entire staff is top notch! We dreamed for years of a private safari for two but never imagined it could become a reality. We chose the camping to better fit within our budget and couldn't imagine doing it any other way. Our guide Emma made each and every day extra special and we enjoyed his personality immensely! We were also blown away by the quality of food. Pascali kept good care of us and my vegetarian needs. I think I must have gained 5kg with all of that great cooking! It was a fantastic experience and worth every dollar.If camping is not your style, I'm sure you will be equally thrilled with any of their accommodation options. Look no further than It Started in Africa! They take the time to listen to your needs and offer suggestions you may never think to consider or ask about. Every question is answered and nothing goes undone. You can simply relax and enjoy your adventure knowing they have every detail covered. Once it starts in Africa, you will not want it to end. Guaranteed to be nothing short of the most wonderful experience all around, and one you will never forget. Although our trip was over a year ago, I can remember every detail like it was yesterday. Those memories will definitely last a lifetime and we can't thank them enough!
US
20-35 years of age | Experience level: 2-5 safaris
Large group safari to Tarangire, Ngorongoro, and Serengeti
Communications - 5 stars
Service - 5 stars
Living up to expectations - 5 stars
Safari itself - 4 stars because our tour guides could have been more engaging/offered more explanations & interest
Overall - 5 stars
US
65+ years of age | Experience level: over 5 safaris
Joseph is an outstanding guide
Had a great 18 days with Joseph again, our driver/guide, who we have travelled with on 3 different trips over the last 25yr. He is a bird expert and knows where the best spots are for catching anything on film. He speaks great English and is always dependable. He also knows how to get you close to something if there are a lot of other vehicles in the area. He is the BEST! All travel arrangements were as promised and they even got us a last minute booking at Lake Masek Tent Camp, our African favorite.