20-35 years of age | Experience level: first safari
Great experience
Very well organised safari. Excellent driver and chef for our 7 days safari. A lot of fun with them too.
We saw amazing places and so many animals, including lionesses with babies, lions, cheetahs, leopards thanks to our brilliant driver.
Strongly recommended.
50-65 years of age | Experience level: first safari
Fantastic
Kilele Savane is an excellent agency, and the safari tour was great.
Thanks very much to Frank who has always been professional and flexible in the organization of our journey.
I strongly recommend Kilele Savane.
DE
35-50 years of age | Experience level: first safari
Fantastic game and great hanging out with the gorillas. The people are nice and hospitable. We love
I had the best of all services more than I expected
CA
65+ years of age | Experience level: 2-5 safaris
Self drive tour with itinerary and bookings from Lily and 4X4 rental from Tristan ran like clockwork
Arranged everything online and Lily provided custom made itinerary and bookings, and Tristan provided the 4x4 truck from Cardboard Box. Responses online were professional and efficient. From the moment we arrived in Windhoek we were in good hands. We were transported by Raymond their driver and at the office received friendly attention to everything we needed including Tristan's personal service with our almost brand new 4X4 Toyota truck. All Lily's accommodation bookings worked beautifully (although we met some people whose paid and confirmed bookings from other travel agents didn't work in two places). Earlier I had tried to create our own itinerary and book accommodations in Namibia and Botswana but it was too difficult. We could not have done this remarkable and great self drive tour without the Cardboard Box Travel Shop. We feel fortunate that we found them. We highly recommend the Cardboard Box Travel Shop Namibia if you want a self drive tour in Namibia, Botswana, Zimbabwe, and/or South Africa. Thank you to everyone at the office - especially Lily and Tristan.
US
50-65 years of age | Experience level: first safari
Ute was very professional, thorough, patient, and prompt to respond to all my questions/input.
Communication was excellent and Ute was very prompt to respond to all my questions/queries. She was also prompt to respond once we arrived in Africa. Pre-trip information packet was extremely thorough and included all aspects of our safari. The trip exceeded all expectations. The accommodations were lovely and our game viewing experiences were excellent. We were completely taken care of and directed every step of the way upon arriving in Nairobi, as well as upon returning to Nairobi for our departure home. Overall, an excellent experience. For those of you interested in more specifics regarding camps, our safari was throughout Kenya. Elsa's Kopje in Meru was excellent. Beautiful with excellent game drives. Managers George and Theresa were wonderful and our guide George was excellent! Sasaab in Samburu was beautiful and we had an excellent guide, Steve Tilas, there a well. However, we felt the manager Nikkie was very pretentious and intentionally made us feel very uneasy and uncomfortable. Bateleur in Masa Mara was nothing short of AMAZING!!! Dennis was an incredible guide as well! Little Joe our butler was excellent. Attention to detail and accommodations were superb! Management was excellent. Sand River in Masa Mara also provided an excellent game viewing experience and Javan was an excellent guide as well. Chris and Debbie, managers, were genuine and caring. However, the outdoor dining area was definitely lacking in terms of the view as well as pesky birds pooping all over the umbrella tables. Also, the pool (as seen on the website) is not yet completed. And, although the outdoor shower is lovely, there is not an indoor shower in the tent. Which could have been an issue if the temperature was any colder. And lastly, Tortilas in Amboseli was beautiful, however, it definitely was lacking in the game viewing arena. The managers, Graham and Candy were lovely and pleasant. However, as compared to all the other places we stayed at, the game drives were very short. So much so, that we even questioned why were back so early. We also seemed to stay fairly close to the camp as compared to all other places. I hope this is helpful to those seeking more detailed information.
DE
20-35 years of age | Experience level: 2-5 safaris
Lovely Safari with some minor problems
I did a Safari with TripAdvisor Africa in August 2018. The safari included one day in Tarangire, two days in the Serengeti and one day in the Ngorongoro Crater. I got the contact details from the Tour operator, who always tried to help me through the problems who occured during the trip. The Tour operator is placed in Nairobi and has an operator in Arusha. The operator in Arusha was SafariBookEvolution. I can just advice you to tell the operator, not to use this guy. The first problem was he was not picking me up at the airport. I took a taxi instead which was quite expensive. TripAdvisorAfrica refunded that taxidrive in the end. The pick up for my travelmate did not work as well, even if I had telephone contact to the nairobi office. The operator in Arusha was out of control...
The morning the safari was taking place we were carried to an athiopian coffee where some people were sitting. The operator from arusha did not say hello and he was sitting at the neighbortable all the time. When he came to us he was offending and wanted to see the money right at the beginning. I told him, thta I do not do that and them he was telling me that I can go away. I kept cool and when I saw the safari car everything was fine. I guess Tripadvisorafrica quitted the contract with that operator afterwards. I was still able to stay in contact with them all the time, which gave me a better feeling. The safari itself was super great, we saw many animals and we had the best driver ever. Thanks brutus. The cook was great and the tents were in a good shape. The car was cleaned before the safari and I felt way better when we let that guy from safaribookevolution behind us.
After the safari the transport failed as well, but that was obviously and we were already prepared. We also got a refund for that.
In conclusion I already recommend that company two times. They are always there for you, you can stay in contact and they are thrusty. If something failes, they will refund you with the whole amount of money and they are paying the fees for the bank as well.
I was unlucky with my operator in arusha, but I would book with tripadvisorafrica again, but I would ask him to choose another operator in arusha instead of safaribookevolution.
US
20-35 years of age | Experience level: 2-5 safaris
my safari experience with them was amazing. wonderful experience at affordable prices
This tour company met all my expectations of what a safari should feel like. They set out a wonderful itenerary. I give them all 5 stars.
US
20-35 years of age | Experience level: 2-5 safaris
Fantastic
Baba Safari is a great tour operation since the minute I contacted them. They were very helpful and responsive before I arrived and extremely professional, helpful, and caring once I arrived. Sedrick and Mussa took very good care of me and I highly recommend them as tour operators but more importantly friends...
US
50-65 years of age | Experience level: first safari
My family of 4 had a very good experience in the 6 day Royal safri with Tukio.
Tukio was very prompt and responsive to all questions I had and provided multiple options. My family is vegetarian and they made sure that good vegetarian food was available throughout the trip. Paul who was our guide was wonderful and made sure that we got to see the big 5 within the first 2 days itself. He was also very thoughtful and considerate about the needs of my old parents in the 80s. Paul was also always on time and ensured toilet breaks within a reasonable time of our request during the long drives between Nairobi and Maara, Nkuru and Amboseli & Amboseli and Nkuru. If it was just Paul I was rating, my rating would be a 5.
I would have provided a 5 star rating but for the fact that we were not told about one piece of information. I had specifically inquired if air conditioning was available. I was told quite accurately that the hotels we lived in did not have electricity and operated on a generator. What I was not told is that some of the hotels had a blackout period of almost 8 hours in the night and did not have hot water (lukewarm water is what we got). These were not the low end options. This made it difficult to keep our phones fully charged. It also made it difficult for my parents when they wanted to go to the bathroom in the night since they had to go in pitch dark.
KR
35-50 years of age | Experience level: first safari
incredible POA KICHIZI moments ever
We were lucky to be with Soul of Tanzania and its best guide Erasto for our first trip to Safari. Those trips can be tiring, but together we could make it fun, exciting and unique with tones of cool crazy moments! Erasto is an experienced guide who knows where to meet the incredible moments of wildlife, best 'Pole Pole' driver, good DJ and good Kiswahili teacher! We'd like to come back in the near future and then, our journey partner would be Soul of Tanzania again definitely.
