SK
50-65 years of age | Experience level: first safari
Safari very nice. But a lot of administration with refund.
Our guide was great. Safari as well. But there was a lot of administration with refund. For example I do not understand why you asked your invoice from me. And refund took too long.
IT
35-50 years of age | Experience level: first safari
Nice people, nice Safari
We met very nice people, and we did a very nice Safari, also if the organization of transfers was a little difficult
IN
35-50 years of age | Experience level: first safari
Pretty Good Experience
Did a 3 National Park Safari and Stay across 8 days with Jastro Safaris. I must say they were able to organize everything very well. Like any other mid-size travel agent they were dependent on other 3rd party suppliers for Safaris and On ground logistics while they made sure the hotel bookings were done in the best mid-range hotels. The process of handover from one car to another is a little painful yet unavoidable (solo travelller), so its best if group transfers with dedicated cars can be taken to avoid wastage of time.
I found Victor and Jared to be most accessible during the trip and always willing to lend a ear in case I had any issues.
The only thing I would like others to be careful of while booking is to be clear on whether they are booking for Minivan or Jeep. There is a huge cost difference between both and therefore everyone should be clear on what they are getting.
I wish Jastro safaris all the best for their future endeavours.
NL
50-65 years of age | Experience level: first safari
Its a good agency for booking a safari
We had a good contact with Max before we go on safari, our guide/ driver Julius was a good driver and guide, he also spot a lot of animals and nows much things to tell us about Kenia. And if we go back to Kenia we book our safari by Max and driver/guide Julius again.
DE
35-50 years of age | Experience level: 2-5 safaris
Our driver and guide Reggie Mshomba made it an amazing journey.
Our driver and guide was really good. A deep understanding for wildlife.
What we didn't like, was the equipment and a quite very old car with actually no really 4-wheel-drive and no A/C.
50-65 years of age | Experience level: 2-5 safaris
Amazing wildlife with a bush camp experience
Organising the safari with Walking Stick was easy. Our questions were quickly answered. Amazing wildlife throughout the 10-day camping safari. So many big cats. Our guide was brilliant, very knowledgeable, and funny, and we largely avoided the crowds. We had limited washing water at times, but our camp assistants did their best to provide for our needs in each of the five campgrounds. Highly recommended, particularly for those with a sense of adventure.
ES
35-50 years of age | Experience level: first safari
Very happy with my experience!
Justus was an excellent driver, he made all the reservations for the activities for us, suggested nice places to visit that we enjoyed a lot and was all the time checking on us and being sure everything was good. He was very punctual and patient and flexible with us.
Great Lions is definitely a reliable company!
The car was good.
Just to mention something where they could improve: more detailed and technical info about the animals, and maybe having some binoculars in the car for the tourists use.
20-35 years of age | Experience level: first safari
Experienced shuttle driver, ensured we got to and from our safari safely.
The driver was very experienced and friendly. He was very willing to answer any questions we had on the drive which made it informative. We were provided clear information re pick up from the airport bus terminal to get to safari. We did have to make contact to company regarding information for pick up but they were helpful.
MY
50-65 years of age | Experience level: first safari
Genuine, Reliable
We enjoyed ourselves tremendously. Thank You Indigo Safaris. Thank you specialist Judy Burrows! We reached out to Indigo Safaris via Safaris Booking platform owing to their (Indigo) various interesting itineraries.
Initially, there may be moments of hesitation- are they (platform and/or operator) reliable? genuine ? as we have read many adverse stories/experiences on bookings made online- specifically on terms of payments (of other platforms or operators / various countries).
However, we went along, and were we glad how responsive, genuine and reliable Safaris Booking, Indigo Safaris & Judy Burrows.
Response from Indigo Safaris was prompt. The itinerary was curated, Judy was swift in her replies, explanations / clarifications, changes can be made if needed- they were accommodating, as much as they are able to.
Personals/guides with us were all good, on time, approachable, friendly, courteous and we were safe. Transportation - good.
The hotels were charming- recommendations by Judy were spot on.
Viva to South Africa and Zimbabwe- exceeded expectations. Hospitality is commendable, equaling or more to other countries. Well done!
With wonderful memories of SA and Zimbabwe a huge THANK YOU to Judy Burrows, Indigo Safaris and Safaris Booking.
Genuine and reliable- safe to consider / place one’s bookings through the operator / platform.
Keep up the good work!
SI
35-50 years of age | Experience level: first safari
Great tour to experience Kenyan wild life
Be prepared for some improvisation concerning logistics when joining a group tour but in the end, everything has been delivered and the program was respected. Communication was smooth as well. The safari itself was an excellent experience. Our driver was well experienced and patient, he provided the group with clear information. I loved the accommodation in a camp, it was simple but cozy. It allowed for bonding with other members of the groups so it's a great option of you're travelling alone. The tour offers good value for money and gives you a unique experience of the Kenyan wilderness.
