IT
50-65 years of age | Experience level: over 5 safaris
IMPECABLE SERVICES, INSPITE OF THE WARNINGS!
I found the warning after paying my entire safari and got quite nervous, but I am glad to write that our safari was perfectly organized and delivered.
The predeparture communication was clear and quick; we were given all mobiles associated with whatsapp and I received answers to my many questions.
Nondi, our driver, met us at the airport in Dar at 1am and helped us to buy sim cards and change money.
We met again at 5.30 and drove to the Selous wilderness camp,4 hours, safely and carefully.
The Camp is great, across the Rufiji, 20 minutes away from the Selous gate in a superb location on the river.
Our tent was big with 3 beds and an open air shower.
The staff is lovely and made us feel at home; Freddi, Sifuni, Ludovick and Kenneth were the highlight of our stay.
Food was simply excellent, and we Italians are not easy to please;-)
The jeep sits six, but once we were by ourselves. We stayed 5 nights and did 3 full day game drives. Most people stay 2 nights, but after coming all the way from Roma we wanted to explore the park and enjoy its remoteness.
The Company organized also our flights to Pemba.
I am sorry for those who had a bad experience and I am quite puzzled about it, since in our case all the services were extremely professional. We thank Africa Remote Safaris for a once in a lifetime experience!
JP
35-50 years of age | Experience level: first safari
Good experience
I joined the tour alone. First day, they didn’t come waiting place until meeting time. I waited in the lobby more than 1 hour and half.
However totally it was good. Staffs are friendly and the cost is not bad.
AT
20-35 years of age | Experience level: first safari
Amazing Hekima Safari
If you wanna get an amazing safari tour, you should choose Hekima team. Communication with Hekima team before our safari tour was always without any problem. They always answered our questions, were very helpful and friendly :) and it was before our arrival. When we arrived to Arusha, all staff in Hekima House were very friendly and you feel like when you come to visit your friends,... They were really nice to us and made a great program how to get to know Arusha better. It was never boring! Also food was very delicious and various. The safari was just a dream ❤️ Experience, adventure,... We had amazing time during the safari tour, you can not be hungry or unsatisfied,.. Hekima is great professional company, they organise unbelievable safari tour for you!! There is nothing you will miss it.They really took care of us. I would book safari again just with you, really to recommendation ❤️
IT
35-50 years of age | Experience level: first safari
Amazing Safari
Our guide (Gerry) is professional and friendly. The safari can be tailored on your time and budget and They respond quickly on any questions you have.
My only recommendation is to avoid the Lobo Wildlife Lodge at Serengeti Nord, we felt sick due to the food eaten there...Anyway Savannah was very helpful in solving the issue we had.
on the other hand, ask for Mbugani Camp in Central Seregeti, it is just perfect.
50-65 years of age | Experience level: first safari
We were extremely happy with the organised nature of the Botswana Safaris and Victoria Falls Tour.
Excellent services provided with absolute efficiency.
We travelled as a Family and enjoyed the game drives undertaken by one of the best trekkers.
The authentic nature of Safari was complemented by the Bushman Operated Tents in Okavango.
We also enjoyed our stay in Chobe River lodge which had a wonderful natural settings all around.
AE
35-50 years of age | Experience level: 2-5 safaris
One of the best as have several safaris but this crowned it all.
All Excellent , We cannot say enough great things about our Safari experience in Kenya and Tanzania with this tour company. From the very first quick response email and detail to our customized trip, to our guides (both Samuel & Santos are awesome!)
My wife and I traveled to East Africa in June 2019 and we had the chance to live the essence of Africa - its beautiful and different landscapes, its amazing wildlife species and its different cultural people. We did a 10 ten day safari covering Naivasha, Lake Nakuru, Masai Mara, Serengeti, Ngorongoro and Amboseli National Parks. The accommodation options throughout the safari which were a mixture of lodges and tented camps suggested by Denis turned out to be excellent and unique in their own way and their food first class.
Our Kenya-based driver, Samuel stayed with us for 5 nights throughout the Kenya portion. As a guide he was very reliable, knowledgeable & friendly. Santos, our Tanzania driver (subcontracted by a Tanzanian operator) was super excellent and equally made our safari interesting.
Overall we were highly satisfied with Bushtop Safaris, they genuinely tried to make us have a great time. We certainly would recommend Bushtop Kenya Safaris any day any time!
ES
50-65 years of age | Experience level: 2-5 safaris
Everything works perfect
Reservation process from Spain was simple. Great communication via email and/or WhatsApp.
Relationship price, service and accommodation has been very good.
Everything worked as we booked.
Guide was very gently.
Simply perfect.
AE
35-50 years of age | Experience level: first safari
Terrible Company !!! Cheaters !!! Left our group of 14 Tourists stranded in between the tour.
Complaint against Lians Travel Africa and the Operations Manager Lilian Maina.
We a group of 14 Indian Tourists including women and children from Dubai, United Arab Emirates had booked a tour package with Lilian's travel company and have been communicating with her from March, 2019 for this trip. We agreed for an all inclusive full board package for 5 Nights (12th Aug till 17th Aug 2019) excluding Flight tickets to visit Amboseli, Nakuru and Masai Mara. We paid a 25% advance before coming to Nairobi. As soon as we landed on 12th we could sense trouble as we were put up at a different hotel than agreed. Hence we only paid the rest of the amount leaving a small balance to be paid at the end of the trip.
However as the days passed, more trouble started and after the Amboseli and Nakuru hotel stay was over and when we reached Masai Mara, the company and Lilian could not be contacted anymore.
The Masai Mara hotel was just booked for one Night instead of two, this even after we agreeing on a contract with Lilian that was for the full travel stay of 5 Nights. After the first night stay at the hotel in Masai Mara is when we realised that we and our families and kids were left stranded without any money and accommodation. We had to arrange additional money with great difficulty and had to pay all our expenses for the last two days including the Masai Mara Hotel stay for two nights, Park entry and Masai Village fees ourselves.
The whole group feel cheated and we would like to officially log a complaint against Lilian Maina and her Travel company Lians Travel Africa.
Antony Kurian and Group (14 Tourists)
ES
35-50 years of age | Experience level: first safari
Extremely authentic experience thanks to our guide Emmanuele!
Big memories from our trip to Tanzania! The whole experience was just incredible and it totally exceeded our expectations. Our guide Emmanuele was a very kind and professional person and he took care of us in the best possible ways. We felt very welcomed and he made us felt very confortable in every situation. He managed to spot every single animal thanks to his deep knowledge about all the parks we visited and we learned a lot about the history, flora and fauna of Tanzania. He has a lot of passion for what he does and he is funny person too, so expect to have good laughs with him! I have to say that we already miss our time over there and the time we shared with our excellent guide. At the end, he was one more in the family.
I definitely recommend 100% to travel with Emmanuel. Thanks for everything amigo. I will never forget the great times.
Asante Sana!
DE
35-50 years of age | Experience level: 2-5 safaris
Very good tour with Anthony
Very good budget tour. Very nice communication in advanced with Susan. Excellent tourguide and driver Anthony. He did everything possible for us to see the animals. Nice car and camp, too.
Just the manager of the camp was unfriendly but this was not the fault of the agency. I can really recommend this tour.