US
65+ years of age | Experience level: 2-5 safaris
Exceedingly helpful and reliable
I found SS (Erica Wilson) on line and after a few email exchanges decided to have her arrange our trip. She was extremely responsive, forthcoming with her opinions (as I requested) and negotiated an excellent rate with the camps we selected. But for her relationship with camp management, I think the cost would have been at least 25% higher. At the end of the trip, she met our flight in Maun and we had a chance to visit in person for an hour or so. In summary, working with Erica was a wonderful experience.
SE
50-65 years of age | Experience level: 2-5 safaris
Excellent experience
I have been on a few safaris before, in Tanzania, Botswana and also in Borneo. What was different this time was that I did not have my family with me but was going alone with a complete focus on wildlife and bird photography. The focus was therefore not on luxury accommodation, gourmet food or relax time by the pool, but rather finding a company and a guide that was willing to put in the extra effort to help me find and identify the mammals and birds I was hoping to see for a reasonable price. And KWSS delivered more than that, which I am very grateful for. They even took it upon themselves to suggest last minute changes to the itinerary to accommodate my interest in birds, and hosted me in accommodation nicer than the one in the itinerary we originally had agreed upon. Otieno always responded quickly when I had questions at the planning stage and my guide Kennedy went out of his way to make my trip unforgettable, a very knowledgeable and friendly guide and an excellent driver. The accommodation generally exceeded my expectations, the food was perfectly fine (it's a safari, you cannot expect too much) and everything worked without any glitches from pick up to drop off. I can warmly recommend KWSS and would not hesitate to use them again.
50-65 years of age | Experience level: 2-5 safaris
Knowledgeable guide, great intinerary and excellentlevels of service equals a safari to remember,
We have used Range Land Safaris on a number of occasions, and always found them to be reliable, knowledgeable and most importantly for our needs, adaptable.
Ronnie and the Range Land guys are always willing to go the extra mile to ensure we get the tour we really want, but also honest enough to keep our expectations realistic and safe.
I would not want to tour Uganda with anyone else.
50-65 years of age | Experience level: first safari
Once in a lifetime experience
My daughter and I took the 14 day discover Uganda trip and what an amazing experience it was. I did have a few initial concerns about booking and sending large sums of money to an unknown company in Uganda. I needn't have worried. Richard was extremely professional in all aspects, answering my emails straight away, confirming receipt of the funds immediately and generally reassuring me that everything was in hand. Richard works very hard to ensure everything goes to plan. He had changed some of our accommodation prior to our arrival as he had had some bad reports about the lodges where we were initially supposed to stay. The trip itself could not have gone better. Richard met us at the airport and transferred us to our guest house where our guide for the trip met us the next day. Ashadu was the perfect companion, extremely knowledgeable about the wildlife and Uganda in general. Most importantly we felt completely safe and well looked after throughout the trip which was a perfect mix of wildlife, culture and relaxation. Ashadu was a very competent driver, important as we spent many hours driving over very rough roads. The accommodation exceeded our expectations. Uganda is a beautiful diverse country with relatively few tourists. Ashadu went out of his way to ensure we saw as much wildlife as possible. Particular favourites were the elephants seen from the boat trip in Queen Elizabeth National Park, and of course the chimps and gorillas which we genuinely felt privileged to see. Thank you Richard and Ashadu for giving us such a wonderful unforgettable trip.
US
50-65 years of age | Experience level: first safari
Phenomenal Guide!
Overall, this was a fantastic experience. Our guide was friendly, very knowledgable and really made the trip more enjoyable. I cannot say enough about his expertise, ability to spot well-hidden game and his efforts to ensure our safari was amazing. He succeeded! He is the reason I gave a 5 star rating.
I did not care for the lodging at Fort Murchison and cannot recommend it. I realize that we chose a medium accommodation and the price was good however, our room had a mouse that kept us up at night scurrying around and the electricity was out on the wall the fan was wired to. We were unable to charge electronics or run the fan on what were very warm nights. Also, there are large numbers of black ants in the dining room. They were very aggressive and got into our food and drinks many times despite our best efforts to remove them from our table. The staff at Fort Murchison were all friendly and welcoming.
DE
65+ years of age | Experience level: first safari
Ker&Downey made a wonderful job
Ker&Downey prepared a wonderful trip to the Ulusaba Lodge with all bookings. They took care of us from arrival at Johannesburg Airport with the transfer to the regional airline to the lodge, gave a lot of useful information and also prepared a tour along the Garden Route according to our personal requirements. We always felt well taken care of. It is good to know to have the assistance of Ker&Downey in the background.
US
Excellent Customer Service
Home to Africa Tours and Travel was one of the most accommodating operators I have worked with. I received prompt emails and communications and excellent customer service in regards to customizing my tour with personalized needs. Edward and his team were completely professional and respectful, and I very much appreciated all of their hospitality and support.
20-35 years of age | Experience level: 2-5 safaris
Great safari at the Masai Mara
My family and I had a wonderful time with Bison Safari's. It was my family's first safari and I'm sure they will never forget it. The driver was excellent and we particularly enjoyed learning about the animals. I would happily recommend Bison.
A happy experience!
Very quick responses to enquiries, nice itinerary, driver was easy company, nice lodge very happy with the experience.
We did a two night, three day safari covering Tarangire, Ngorongoro crater and lake Manyara. All three days were amazing each day was different but really interesting.
Stayed at Eileen's lodge which we really liked, the staff there were lovely and very helpful. Wilson our driver and guide was great, he was a good driver and we felt super safe. He also tried really hard to find us the animals, which we mostly did apart from the elusive leopard! Would use the company again.
IT
35-50 years of age | Experience level: 2-5 safaris
What more do you want from life? Obviously .... one safari with Savannah Explorers!!!!
I will never forget the experience with Savannah Explorers, courtesy, competence, education, professionalism, Abdul in one word.... our guide / driver!
Tireless, attentive, discreet he has made seven-day safari a dream, certainly be repeated.
Savannah works best because the staff is really prepared and no detail is left to chance, not even in the bush!
I hope to see you as soon as possible guys in the meantime I wish you a prosperous future and I hope that your commitment is rewarded as you deserve.
Really well done!! Asante sana Manuela