MT
35-50 years of age | Experience level: 2-5 safaris
Our tour operator provided us with the best guides ever!
We thoroughly enjoyed our trip in Africa - Kenya and Uganda. Our guides Patrick and Dalson made sure about this - they were very attentive, reliable throughout and did all they could to make sure we had the best holiday possible. I would definitely recommend them.
I preferred Uganda while my friend preferred Kenya. My choice is due to the fact that the programme was more at leisure and more varied in activities - Kenya had some early starts and long hours in jeep and heat; I would have liked a little more time to settle into a hotel and chill a bit especially since the accommodation the tour operator chose for us were great. I would have done either lake Nakuru or Amboseli in a week's trip - not both. Probably would choose Nakuru as less driving. But, I know my friend would want to do it all once again so it does depend on personal differences.
The accommodation was good, comfortable, and clean throughout the trip. The food and service were also very good too. The accommodation close to Bwindi was a bit lower in standards - mostly in terms of the service, lack of warm water, poor lighting, and internet.
Transportation - I hated that mountain road to see the gorillas but I guess that can't be helped :). It is recommended to have a proper safari jeep rather than a van.
Some points for reference:
1. US dollars are preferred and only the new ones are accepted - and papers need to be flat, clean - no tears, no gem marker etc.
2. Despite paying a lot for this trip (a 2 week trip in Africa has cost us as much if not more than anywhere else in the world including the US/Canada; Central and South America; Asia) one is still expected to fork out in tips .... daily.
3. Take some clothes, and sweets for the kids waving by the roadside.
4. Check all plans in detail with the tour operator beforehand since we had one or two miscommunications. However, these were rectified. Communication was regular prior to the trip and the guides could easily contact the operator during the trip.
5. Try to go to a local dance/performance show, it is worth it!
ES
35-50 years of age | Experience level: first safari
Professionals
The safari was perfect. Eric is a well experienced driver and we could see a lot of animals. The food was delicius and the campsite, Rhino, clean enough even thoug the staff was no very friendly. Nevertheless i would recomend Axis Africa Expedition & Safaris.
QA
50-65 years of age | Experience level: over 5 safaris
Super knowledgeable, supportive, patient. Very friendly and warm
We had an awesome safari. Our driver Graham was top notch and very patient and helpful. The game drives were fun with Graham
The hotel staff was amazing at their customer service. I will single out Mr. SHAKE. The best human being at the Taita Hills Lodge. God bless him
We had a small hitch regarding the allocated rooms but the issue was quickly resolved.
Looking forward to another safari hopefully with Graham
Gladys
JP
20-35 years of age | Experience level: 2-5 safaris
nice operate company with good guides
they sent me quick reply, that’s so helpful for me.
and also they sent me the details of tour and options.
the guide, name of “Francis”, is so friendly, funny, and much knows safari, lots experiences. he tried taking us the area where big 5 were by exiting drive. I could see big 5 without rhinoceros.i’m so appreciated i could see a leopard. that’s so amazing experience. thank you very much for all of company!
NL
20-35 years of age | Experience level: first safari
Nice tour, although subject to last minute changes in schedule
The tour was great, I loved the experience! Anwar was an amazing tour guide (not employed by Topy Tours). I was however a bit dissapointed with the last minute changes in schedule. I had booked a tour including 2 nights camping and 2 nights in a hotel and was going to visit 4 National Parks. In the end, we camped for 3 nights, 1 night in a hotel and visited only 3 National Parks, and paid the same amount. I wish they had been more transparent about this from the beginning.
SN
35-50 years of age | Experience level: first safari
Fantastic
I really enjoy my tour, my guide was excellent, was caring. Not too fast. He explain very well.
I recommend to All
35-50 years of age | Experience level: first safari
He went out to make sure that we enjoyed our time at victoria falls
The service was excellent. We could call anytime of day if there was something we needed clarity on. Their service was excellent and reliable.
US
Very professional and joyful people ❤️
Getting closer to gorillas was a dream come true,very comfortable vehicles with excellent guides.We got value for money and granny was so impressed by the care from day one. My trip was a success cos everything was done on time. Would recommend Muganzi safaris to everyone who wants to have the best experience in Uganda.
FI
50-65 years of age | Experience level: first safari
Excellent tour guide and lot to see
We had 3- day safari in Nyerere NP. Everything went according to the plan except some confusion with the flight to Nyerere and with pick up after arriving.
The safari itself was great and we felt we got value for the money. Our guide was Eric, who was really good and service oriented. Eric was in a hurry and we had always time to watch the nature as long as we wanted. Eric speaks good English and he knows a lot. We saw so many animals and more than we expected.
Boat safari was not very interesting and we didn’t get much out of it. Bushman walk was only a one-man stand up show.
If we go there again, we will skip boat trip and bushman and add even more game drive. And for sure ask for Eric. Thanks for the great safari and special thanks to Eric - you did a super job.
AR
35-50 years of age | Experience level: first safari
Very good service. They fulfilled everything agreed and always willing to solve any problem
Fue un viaje increíble, la agencia fue muy seria y cuidadosa con todos los pasajeros. Super amables. El campamento estuvo super bien, estaba todo previsto, no falto nada. En lo personal, me hubiese gustado permanecer más días. La empresa la recomiendo, y en mi caso particular, el guia hablaba tres idiomas, lo que lo hace super recomendable. La comida siempre exquisita y el ambiente muy amigable. Una muy buena empresa para volver a contratar y para recomendar a otros viajeros.
It was an incredible trip, the agency was very serious and careful with all the passengers. super friendly The camp was super good, everything was planned, nothing was missing. Personally, I would have liked to stay more days. I recommend the company, and in my particular case, the guide speaks three languages, which makes it highly recommended. The food is always delicious and the atmosphere is very friendly. A very good company to hire again and recommend to other travelers
