FR
35-50 years of age | Experience level: 2-5 safaris
Well organized safari
We had a safari of 2 nights Masai Mara / 1 night Nakuru . Accommodation were good and Francis the guide/driver was really super nice . He made our wild trip a memorable experience.. he was funny, helpfull and also always trying his best to find animals and to make the game drive in the park exciting..
US
20-35 years of age | Experience level: first safari
Super accommodating and makes sure everyone is having a great time
Our experience with GoTouchDown has been great! We're the type of travellers who don't typically work with multi-day tour operators just because we prefer to explore on our own with a flexible schedule, but when we decided on South Africa as our "big trip", GoTouchDown definitely helped made it a huge success. We didn't know much about South Africa, but from reading online travel guides about the country, we knew we needed local experts to ensure we had a safe and memorable trip. The ground staff in the US were professional and had helped us a lot in providing the necessary documentations when we had to apply for visas to enter South Africa. Our local tour guide, Tabo, was with our small group of six 24/7...from Day 1 of when we started our trip in Johannesburg to Day 7 for when we depart from Hoedspruit back to Johannesburg, he made sure everything was good in our group, and tried to do as much as possible if we had any issues. He was super knowledgeable, friendly and professional, and a great personality that made the long drives a very enjoyable one! The rangers that we had at Songimvelo Game Reserve - Tandi, and at Tshukudu Game Reserve - Tyler, were both super knowledgeable and entertaining, and they were going the extra mile to make sure our group's wishes of seeing certain animals was fulfilled. Hands down, I would say the lodging at Humala was one of the most comfortable and luxurious "glamping" experience, and would definitely love to stay there again to unplug and be with nature.
Possibly because of all the things that happened in the last 2 years with the pandemic, the changes that was made to our initial booking (which was back in 2020) could have been communicated better and could have given the travellers more choice on what we wanted to do with the upgrade vs original itinerary. Sometimes the ground staff in the US was a bit hard to get to when we had questions in regards to visas and getting some help on documentations. I would say the tour may be a little bit expensive for travellers who don't want to splurge. Otherwise, if you want to know that you'll be well taken care of, don't want to worry about planning for the next day's activity and just have a great time, we would definitely recommend GoTouchDown.
20-35 years of age | Experience level: 2-5 safaris
Perfect option for a budget experience in Masai Mara
Strongly suggested if you are looking for a budget experience to enjoy the park at his best!
We went for the three days game-drive and the tour met the expectative. Kalifa, our driver and guide is certainly very expert and has a lot of contacts also with other rangers inside the park which is key in order to find the most interesting animals in the park. We saw lions (from veeery close) cheetahs, one leopard and a lot of elephants, giraffs and many other animals.
The accomodation was a simply tent camp but the tent are quite nice well equipped with a bathroom inside that was actually way more clean and nice that we expected. The staff was very kind
Despite some small problems (in any case part of the adventure), for instance we had some issue with the car (like a flat tire), I would strongly suggest to choose this agency if you are looking for a good experience at Masai Mara for a cheap price!
20-35 years of age | Experience level: 2-5 safaris
Good experience with Beacon Safaris
We had a good experience with Beacon Safaris for a Masai Mara 3-days Safari. The exchanges with Robert during the preparation of the journey were very easy. Our driver and guide Daniel was also very professional and flexible.
20-35 years of age | Experience level: first safari
He was so outspoken interactive and answered all da questions to my statisfaction
Well the communication was reliable, the services were 1st class because whatever I needed I got it jst at da right time.i didn't feel like invested my money on a wrong tour anyway In general all da services offered right frm accomodations to da tour place we're okay .
HK
20-35 years of age | Experience level: first safari
Good driver, good experience but fair company
Our driver Anthony was good, reliable and responsible. He tried his best to get us da best place to see the animals! We saw the big five! The animals were so closed to us! Amazing
As for the company, it’s just fair cuz I wasted so much time on the payment in the office. They would convinced you to take money from the bank rather than paying by card so that they can charge you more from the rate. So remember to bring enough USD/EURO if you don’t want to waste your time on the bank. This happened to other tourists from other companies too. They play the same.
One more thing you need to expect is that you’ll stay with other tourists from other companies and they might have different schedules, so you will not follow the exact schedule that they’ve sent you.
But the only thing matters is the driver and the ppl staying with you in the tour! So gd luck!
Highly recommend Anthony btw.
CO
20-35 years of age | Experience level: 2-5 safaris
Good
Overall good, the food is good, the tent is ok, and the workers are really nice
35-50 years of age | Experience level: 2-5 safaris
Excellent Team!
Best tour operator in Kenya! We did our 6 days safaris, our knowledgeable guide was good at finding the big five .He's informative and takes care of all our worries during our safari. i recommend this company for a lifetime experience
US
50-65 years of age | Experience level: 2-5 safaris
Friendly
I traveled with Rotary from the USA. With that being said; one should note that when with Rotary we do not spend much on ourselves and I didn’t expect fancy trappings on the trip. I could say the value for money was good. Our tour guide Bridget as a lovely young woman who did all she could to make our trip a great one. We had van trouble but those things happen. The tour company should have switched out the car from the beginning. Our accommodations were all good with the exception of the hotel in Entebbe, which we had to stay in twice during our trip. That place was poorly run and no one should go there with a tour company. The other hotels were very nice. The Highlites of the trip was the Gorilla park! The hospitality was overall very lovely. The terrific drivers of the vans became our new friends. Africa was brilliant and I’m going back!
PL
50-65 years of age | Experience level: first safari
Competent staff, reliable agency, the big five passed, crossing Mara river failed
Five days safari: Lake Naivasha - Masai Mara - Lake Nakuru, six person in total as agreed. Very well organized budget safari trip. Good communication with agency staff. Quick response for any question. Nice and helpful personnel (Mary was very competent). Accommodation on acceptable level (common budget conditions). Food good enough but not luxury. However generally I had to pay for every drinks for lunch and dinner or use water which was provided by safari agency ( 1 liter per day). Tea and instant coffee was provided for free for breakfast. Car was a little bit old and neglected without air condition but it was not a problem. Guide was pretty efficient and could find animals which we wanted to see. Visit in Masai village was not so exciting for me. In Hell Gate park we payed 25 $ extra for local guide but better option is to go inside by car ( 13 $ fees only; guide is not needed at all). The biggest inconvenient: long journeys between safari parks and Nairobi. Recommendation: good camera and binoculars (a mobile phone is not enough), own wine if somebody needs. If I go for safari second time more I would book my trip in this agency.