US
20-35 years of age | Experience level: first safari
Prompt response, Great experience!!
Booking was so easy, plenty of communication before the safari with Peter helped to set expectations. I liked the ease of payment, picking up right from the Hotel and drop. I was expecting Peter to accompany me but the trainee staff Anthony was very sincere and efficient. He was patient and flexible, communicated well, and was always available for questions. The entire tour was very comfortable and awesome. I would thoroughly recommend anyone wanting to travel to Nairobi to book with Kibera Holidays.
20-35 years of age | Experience level: over 5 safaris
Awesome experience i had with the Blue ocean staff.
All we expected was provided and they made my first time in Tz to always be a memorable moment.
CH
50-65 years of age | Experience level: 2-5 safaris
Great experience
Very good organised-Thanks to Ute. Arrangements were perfect, everything was on time.
The camps we stayed were all good, specially Savute under Canvas was just great!
HU
35-50 years of age | Experience level: 2-5 safaris
Specialized in Flexibility and ideas
I was not an average turist what I wanted a real kenyan life impression.
I am glad to say I received more than I was expecting.
NL
35-50 years of age | Experience level: over 5 safaris
Excellent experience
I could absolutely recommend Grassrootz Safaris! Their prices are competitive, yet their services are great. The drivers are very skilled and good with guests and in case of any challenge a solution is made instantly. Service is at high level and the tours are very complete. Uganda is called 'the Pearl of Africa' for a very good reason and Grassrootz is the right safari company to go and discover this beautiful country with!
NL
50-65 years of age | Experience level: over 5 safaris
Discovering eastern part of Uganda
In June 2013 my wife Yvette and I traveled with Grassrootz Adventures through Uganda. We had been in Uganda earlier on several occasions, also because I'm running a foundation called the Astrid Uganda Foundation. That's why I already visited the beautiful parts of Uganda most people start with, like Murchison Falls, QENP, the gorillas and the chimps, but never before I went to Kidepo en the Karamajong area. Grassrootz composed for us a tailormade trip to our project in Lira and from there to Kidepo, Kotido and Mbale and did they a marvelous job. Nice places to stay, a fabulous driver and game tracker and a very warm welcome to Anke Volders'place in Kotido.
CN
35-50 years of age | Experience level: first safari
Good operator with a few improvement areas
Most of the service from this new operator was good. Response was very fast especially before I paid deposit. Price was nearly the lowest among similar rated operators. Staffs were all helpful and nice. We did the safari as we planned to.
Only a few minor improvements:
1, The operator guaranteed in-car wifi for both Kenya and Tanzania trips. In reality we never had in-car wifi in either of the trips.
2, Operator wrote 1L bottled water offered to each of us. In Kenya there was no water offered. We took bottled water from lodge or bought with price of 3 USD/bottle on the drive way. Tanzania driver offered plenty of water.
3, On our last day, we moved from Lake Manyara to Kilimanjaro Airport hotel. Our driver's home is in Arusha. Apparently he just wanted to finished the job and go home. So what happened was he told us the drive will take 5-6 hours, and asked us to leave Lake Manyara early to arrive Kilimanjaro airport hotel before getting dark. We trusted him and did so. It turned out that the drive was 2 hours, and we spent entire afternoon + evening in a basic airport hotel for nothing. We could have stayed in Lake Manyara for that half day, which is much nicer.
4, Our operator refused to send me all the hotel booking vouchers, even after I paid deposit 4 months ahead of time. Luckily nothing went wrong with hotel booking. But honestly I don't understand it.
AT
20-35 years of age | Experience level: first safari
Great experience for our first time
It was a very special part of our journey to south africa. My girlfriend and I did a 4 day safari in the Kruger NP and the Panorama Route. We had not that luck with the weather but we saw the big five and a lot of other animals. Our guide Jaco was excellent, he has a huge knowledge about the animals and the nature and he had a answer of each our questions. The back office and the communication was brilliant, they satisfied all our whishes before and during our trip.
US
65+ years of age | Experience level: first safari
Best vacation ever. We saw everything.
We had a great time on our safari. Our guide, Anthony Sillo, was the best. He was very helpful to get us into the best position for great pictures, and we got plenty of them. One night when lions came into our camp, he and the men working at the camp guarded our tent the remainder of the night. We were so thankful. We will recommend It Started In Africa to everyone who asks about a safari. Again, we had the best vacation ever!!!
Carl and Pam Rider
US
50-65 years of age | Experience level: 2-5 safaris
Review about Masai Mara National Reserve by Steve
The abundance of animals and the scenic beauty were beyond compare. The highlight was a night drive watching a pack of hyenas chasing a herd of wildebeests and zebras. The hyenas screaming and hundreds of reflective eyes darting in every direction created an energy and image that i can't describe.
We didn't tire of seeing so many beautiful lions ever day from the several prides. We spent hours taking pics of lions and cheetahs. The big cats were so beautiful and so photogenic.
I would go back to Masai Mara in a heart beat.