US
35-50 years of age | Experience level: first safari
Very good
Very nice company , I enjoyed maasai mara, seeing animal's, drivers were very good, tour guide are well educated.the price was very good.I couldn't imagine Dec month I could get that price.keep up good job.always I would like to use your company.
20-35 years of age | Experience level: over 5 safaris
Excellent and professionals
I had a wonderful experience, great customer service, and very friendly.
US
65+ years of age | Experience level: first safari
A trip of a life time with personnel who tried to meet our every need
Our guides were excellent and responsive to our requests. They took great care of us and answered all our questions and pointed out sites along the way. They were so thoughtful and great ambassadors for their country. The safaris were fantastic and I will forever have fond memories of Moses, Godfrey and John. Accommodations were wonderful as was the food.
CH
20-35 years of age | Experience level: first safari
It ended in a court case
I had a few days of meetings in Botswana and booked two Safaris with Lucky, one before the meetings and one after. In the first Safari (4 days) everything was ok. Moremi of course is a wonderfull place. The guide and the chef did a great job - all of them are freelancer. After the second safari (see further down), I am not sure they will work with Lucky again.
A much worse experience was the second safari (it should have been 7 days CKGR and Nxai Pans). Lucky didn‘t do any advance preparation for the trip like buying food or booking accomadation in the parks. When the safari started he was not in Maun, but in Gabarone, an unexpected meeting he said.
He sent the guide to pick me up, but didn‘t provide him with money for food, disel or accomodation. With the help of a friend of Lucky we could buy the most necessary things. Even I cashed in some money I had on me. Lucky said he would join us after two days and bring the required supplies. He didn‘t. He only showed up after three days, probably when he realized, that our situation wasn‘t too good: we were in CKGR, no food left and not sure we had enough disel to make it back to the gate, where we could have a phone call for support.
So he briefly came to our camp with more supplies, appologized, said from now on everything would work fine. It didn‘t. When we went over to Nxai Pans we realized: he did not pay park entrance nor accomadation for us - eventhough before hand he had repeatedly confirm that he did...
Before more people had to cash in money for something Luckey had been paid for by me in advance we headed back to Maun, two days early. Back in Maun we waited on Lucky. And he kept on with the scheme of telling that he would be there and then not showing up. He finally showed up when I set an ultimatum and threatened with the police. We then agreed on the money he had to refund me for the two days of safari that didn’t happen and I also set the condition that he would pay the guide and chef for their work in order for me to consider the thing to be ok. He than set off, saying he would go to the bank to get the money - only to hide somewhere and play on time until I had my flight back home.
Until now, he did not pay the refund to me nor did he pay the money he owns the guide and the chef for their work. And I must say both of them did a great job, doing their best for me to have at least some safari!
Given the fact that Lucky owes money to all of us, the guide went to court with the case. We are waiting.
After this I wouldn’t trust Lucky. He studied communication and he is good at telling stories. I assume he run into financial problems. This should not happen, he should not have used the money I paid to him for something else than my safari. But even if so, once it happened, he should not tell stories as he did. Very disappointing.
If you still book with Lucky, do not pay more than 1/3 of the money in advance, like this you make sure there’s money left for your trip.
CN
20-35 years of age | Experience level: 2-5 safaris
The Pearl of Africa
This is a my 2 time to travel to uganda, the Pearl of Africa and using the same company mumdadugandatours becouse of it's fantastic hospitality and high without. This time we travelled in a group of 13 people. In the first place is was stressed becouse of the big number of persons, however all went well and the group was well managed, thanks manger for the good cooperation, the price given was favourable, the guide was excellent he was knowledgeable and provided the good information during our trip.
We travelled to mabamba swamp with sheobill, kibale forest National, queen Elizabeth , bwindi national park, kalinzu forest And ziwa rhinos sanctuary. We had chance to interact with them. It's my pleasure to recommend mam dad uganda tours as the best partner to use, my 2 time using them is a vivid experience for that. Best wishes from Lee
20-35 years of age | Experience level: 2-5 safaris
An exhilarating experience
They have excellent services. I was overwhelmed by their level of professionalism and customer relations as well as their knowledge of Uganda.
20-35 years of age | Experience level: 2-5 safaris
it was an exciting and well thought out trip
Has good services and a high level of customer care. I was happy with the professionalism portrayed by the staff both at their booking office and field team.
20-35 years of age | Experience level: first safari
It was amazing traveling with you, I can't wait for April holiday to have fun.
Service was on top and very good tour guider. Thank you for everything.
FI
35-50 years of age | Experience level: first safari
Good safari
We spent 6 nights in Kenya with Shalom safaris. Joseph is an experienced driver who could negotiate even the most impossible roads.
We felt we were well taken care of and could rely on our operator. Also the price / quality ratio was great.
Some changes were done to itinerary in the last minute, and communication about this was not done in the best manner (hence only 4 stars).
HU
20-35 years of age | Experience level: 2-5 safaris
Amazing holiday in Mikumi National Park by Uhuru Travel
We spent 3 wonderful day in Mikumi National Park by Uhuru Travel. The driver was very good, friendly and he was always on time. The accommodations which was booked by Uhuru travel were great.
The Mikumi NP was a great experience, we saw many animals elephants, lions, gnus, giraffes, impalas etc. Thank you for it.