US
First Safari Experience = Awesome
Ernest is one of the best game drivers by far. He really knows the good spots, is very knowledgeable, and is a great guy! Accommodations were great too. Thank you so much for making my first safari a great one!
US
Excellent service, planning and tour guide!
This was our first trip to an African Safari and we had the most wonderful trip of our lives. Every member of our family thoroughly enjoyed the entire experience. And, I must say that the team at Wildlife Safaris and their partner made our stay and safari a wonderful experience. The tour guide is the MOST important person to make your trip pleasant and exciting. We had the best guide I can think of. He was diligent, methodical, courteous, experienced in tours (17 years of expertise with Kruger Park) and he knew all the critical points in the park and made sure that we got to see all the Big-5 animals. He would look out for all the species and gave us a sheet that listed all the animals and birds and I think we were able to check-off almost 95% of the creatures listed on it. He would take the time to explain each new species with history and special features of that creature. I will make sure that I recommend the folks at Wildlife to all my friends, who are already excited to make their trip to South Africa. We started planning with Wildlife folks almost a year in advance and their staff were so prompt in communicating all details via email and made sure we had the best deals. They made the entire exploration and reservation process so simple and stress-free!!
50-65 years of age | Experience level: 2-5 safaris
Photo Tour in Kruger National Park
This was a small scale and informal trip within Kruger NP for 11 days which is designed especially for keen photographers.
The vehicle is equipped with swivel mounts which work well and our hosts/guides Lourens and Bernhard were very knowledgeable.
The trip exceeded all expectations as we saw plenty of animals. Importantly, we had no time pressure to move on, so we were able to stay with good sightings and get plenty of photos.
For safety reasons, you are required to be back at camp between sunrise and sunset, and you can only get out of the vehicles at designated stops. Hence there little prospect of doing landscape photography! We travelled a long way into the park and spent 2 nights at each rest camp. We used both sealed and gravel roads and both provided us with plenty of opportunities.
The accommodation, food and facilities provided by the National Park operators were reasonable but lacked polish, and service levels were often low (as you would probably expect in a NP). Usually there was no WiFi available so you need to have your own plan.
Highly recommended if you want to see plenty of wildlife , and like no fuss, good value, informal touring.
35-50 years of age | Experience level: 2-5 safaris
very friendly and committed to ensure you get the best deal
Bongo travel company is good at keeping touch with the client my experienced they always kept me informed of what I need to do. overal the service was good.
ALways excellent service thank you
All the above very very good. Never been let down!
DE
20-35 years of age | Experience level: first safari
Rip off
Doing a safari was one of my biggest dreams. This operator defiantly ruined it. Everything went wrong, but I´ll try to keep it short. I had to pay a 50 % deposit by bank transfer so that a guy sometimes called Donald sometimes Daniel could make a reservation for a hotel. It cost me a fortune and as it turned out: nothing was reserved. I had to share not just a room, but also a bed with the other girl on the tour. Yes, two strangers in one bed! Daniel/Donald stayed in Daressalaam. The driver barely spoke english, but enough to tell us that his boss turned off his phone when we insisted on two rooms or on the pop up roof jeep we booked and payed for. We had to do the safari in a little Toyota. After the rain season the grass is so high that many times you can't see a thing. We never went too far away from the lodge since the car couldn't manage many of the bumpy roads without 4x4. Yes, sometimes we saw animals, but there was no real safari feeling. I am so disappointed. :(
20-35 years of age | Experience level: 2-5 safaris
Great service and caring for the customer
We went as a couple with a 1-year-old baby and booked a full-day Safari drive into Moremi Game Reserve. The Game Drive was perfect, with a very nice and knowledgable guide (Captain), good food and a huge truck. Far beyond that game drive, the operations director Mogakolodi took care of us during our 3-day stay in Maun. He collected us from the airport, brought us to dinner locations and back to the hotel, as well as back to the airport. All the time he was very concerned about our well-being and that everything is to our satisfaction. We definitely recommend Bush Baby Calls as they take perfect care of their customer so the experience is unforgettable.
20-35 years of age
great customer service and excellent value for money.
I visited Masai Mara, lake Nakuru and Amboseli and the entire customer service was excellent. African Habitat Safaris have a big heart to serve people and ensure they enjoy their holiday to the maximum. They called us regularly to ensure we had packed appropriate clothing, had our visas as we were coming from a different country. Upon arrival they called us every day to ensure we were okay up to the very last day. Excellent service.
US
20-35 years of age | Experience level: first safari
One of the most amazing experiences I've ever had!
Everything I could have wanted in a safari, I got. My 4 friends and I had an amazing time. Everyone was so knowledgeable, and we loved the printed out itinerary given to us before we even paid. The food and accommodations were perfect and it lived up to our expectations. Our guide was aware of what we wanted to see and what interested us, and made sure that we saw everything possible. Our accommodations were better than expected (we loved the hot water!) and the food was spectacular considering we had one very picky eater in our group. I would recommend this to everyone looking for a safari in Tanzania.
CA
Don't look any further this company can give you the best experience you could hope for.
My safari with this company far exceeded anything I could have hoped for. The knowledge of the guide only added that much more interest. The guide went over and above to make sure we saw as much every single day that we could. His personality was great too so we had lots of laughs. Take a safari with Mawalla and I know you won't regret one minute of it!