DE
35-50 years of age | Experience level: first safari
Very fantastic time in our life
During our safari we were well supported by our guide hosa. Always helpful and friendly. Many good infos also. We also liked the locations kilimanjaro, lake manyana, serengeti and ngorongoro crater. So beautiful animals and landscapes. Always supportive by tour operator and guides. Most of the hotels we liked.
UA
20-35 years of age | Experience level: first safari
3 Days Joined Group Safari Ngorongoro,Lake Manyara and Tarangire National Park
Ok, I'm with wife was on 3-day safari with this company and it was really good safari with professional guide and "standard" car for safari. Also we visited Materuni excursion and I can definitely recommend this place to visit.
In general I can recommend this company, they really responsible and trying to do they best to provide good service.
What was good:
- Professional guide, so we were able o see a lot of animals.
- Good accommodation for 2 night of safari.
- Free airport pick-up and drop-off.
What should be improved:
- We had only 3-4 hours per each day on safari but company promised "6 hour game drive in the park".
- Accommodation before and after safari should be improved. The first room was really dirty. And there are were no shower/electricity time to time for days after safari.
FR
20-35 years of age | Experience level: 2-5 safaris
Great Safari, average tour
We had a great safari full day (6am-6pm) and saw everything we could have hoped. The accomodation was great, with helpful friendly staff and delicious food. However, it's more of a full safari day than a 3 days tour. Day 1 only includes an hour drive, and day 3 is merely getting back to Nairobi, which, unfortunately, happened in a small taxi and not in the original van as some other members of our group moved on to their next location. An overall good experience.
FR
35-50 years of age | Experience level: first safari
Good experience and service
We thoroughly enjoyed your recommended 14 days safari to Kenya, it was very well organized and saw a lot of places.
With Ken as our guide, we got a lot of background information and history to everything we saw. Ken was very knowledgeable and very pleasant.
Thank you
35-50 years of age | Experience level: 2-5 safaris
This safari was good value for money and was basically what we were looking for
Our guide, Evans, was very reliable and helpful. He was a cheerful guy who was professional and flexible when it came to minor changes to some arrangements. He was our guide as well as our driver and he was knowledgable about the wildlife but not expert. I would recommend him to others.
20-35 years of age | Experience level: first safari
great staff!
The communication was good and my only suggestion is to pre - align with the customers beforehand if the safari cannot fulfill the initial reservations! Otherwise my partner and I enjoyed ourselves!
DE
35-50 years of age | Experience level: first safari
Safari Tour in Tanzania
Dear e-trip team,
I would like to thank you for the lovely and unforgettable trip to Serengati between 16th of September and 21st of September. The places where we stayed during this period were really good, the staff in the camp were very friendly and kind. The environment in the rooms were clean and comfortable even it was a tent. The food ere very delicious as well.
I would like to special thank our tour Guide Denis. He was very kind, knowledgeable and ambitious to show as everything. I am really happy to meet him. He is very organized and on time all the time.
Thanks again for everybody to make us this trip incredible.
Regards,
Özlem Özdemir
50-65 years of age | Experience level: 2-5 safaris
Good experience
I booked the tour & Safari for six adults from Alex Thuku and the communication, pricing & itinerary was excellent prior to us visiting. Our driver Richard was polite and knew how to treat customers well. We saw loads of animals. The only hitch was that the safari vehicle was not to standard, it was quite slow to get us to each destination and broke once while on the game drive luckily our driver managed to get it to work very fast.
All the hotels that we stayed were of very high standard ie Panari in Nyahururu, keekorok in Masai Mara & lake Naivasha country club & cant find fault them. The boat ride was also excellent although it rained a bit, not anyone’s fault but it’s just Mother Nature not on our side
20-35 years of age | Experience level: first safari
Customer and pocket friendly
I happen to have traveled to Uganda on a short business trip and within a short notice Frena Adventures was able to plan a safari for me and my colleagues , excellent customers service both from
Our contact Fred and he’s safari guide.
20-35 years of age | Experience level: over 5 safaris
A nice experience (after the diarrhoea)
More information on the locations can be found on these blogs:
SERENGETI - http://welshmattsmith.blogspot.com/2019/10/tanzania-safari-to-go-on-safari.html
NGORONGORO - http://welshmattsmith.blogspot.com/2019/10/tanzania-creatures-in-crater.html
The pre-trip communication was good, with Evelyn being a quick and helpful responder. This was important as Air Tanzania changed our flight time by 4 hours, which would have resulted in us missing the first day of the tour. Her quick replies helped us make a decision to get a different flight.
The safaris were great - a great number of animals and we saw something interesting each time we got into the car. Having done many safaris, the guide wasn't as enthusiastic or informative as I expected. He also sometimes didn't explain his decisions - we passed a herd of elephants at speed and I hadn't seen any that day - it turned out that he was getting us quickly to see a leopard, but that message wasn't relayed at the time. Nonetheless, he made us feel safe and looked after us the whole time.
The food was reasonable considering the cook only had one hob to use. The cook was very helpful, particularly when I was sick, and I was a bit horrified to find that he had to sleep in the kitchen and didn't have his own tent or share with the guide.
Having had diarrhoea for about 24 hours in the Serengeti, I would recommend that toilet roll is taken in the car. I got lucky that someone else gave me some of theirs.
Overall we had a very nice time.