Review about Uganda by CanonBruno
A great destination even more if it is your first trip to Africa. It is a very beautiful country, people are extremely friendly and it is a very safe destination. Most parks are easy of access and you are certain to see wild life
CH
20-35 years of age | Experience level: first safari
Review about Tanzania by safarist
Tanzania is rich in wildlife and different ecosystems, from savannah to wet forest. I'd love to see it more protected from poachers.
CA
50-65 years of age | Experience level: over 5 safaris
Excellent Customised Tour by Brilliant Travel Consultant
We had never used a travel agent before, as I always conduct the research and make the bookings. While researching Cape Town, Safari & Vic Falls I found a Pembury Tour that visited all 3, so sent an enquiry. Received an almost immediate reply that a travel consultant would contact us directly. Kerry Kirie contacted us, working to develop a customised itinerary.
Extremely satisfied with the service, we contacted 2 others for similar quotes, but Kerry's level of service was vastly superior to the others, so we went with Pembury.
The level of detail included in the planning is exceptional, which resulted in the entire tour taking place without a hitch. Kerry provides a detailed itinerary by email and then delivers a detailed package at the initial airport pick-up. The package incudes vouchers for all services - hotels, tours, transport, etc should there be any conflict over whether it is pre-paid. We never required any of the vouchers. She also included an excellent booklet she compiled providing information on our various stops. This was invaluable and was well used.
All transports arrived on time, all vehicles were reasonably new and drivers were very safe, considerate and informative. With the exception of the Royal Livingstone, all hotel were good to exceptional.
Kerry and Pembury also encourage feedback and take said feedback seriously to improve their level of service to future customers.
CA
50-65 years of age | Experience level: first safari
Amazing animal sightings, lovely lodges, great people and the vast African landscape.
Laura at Amazing Tanzania put together an itinerary that was varied and designed to let us see as many animals as we could as well as to give us a real feel for Tanzania. Communication was easy and friendly. She answered our emails promptly and clearly. The trip fulfilled all of our expectations and more. Everything was extremely well organized and came off just a she had said it would. All of the places we stayed at were lovely, with very good service and food. Our guides were friendly, knowledgeable and amazing spotters. It was great to have them with us for the whole trip. Even the animals cooperated - we saw many awe-inspiring sights including great numbers of wildebeest on the move. We have returned with some fantastic memories of one of the best vacations we have ever had as well as lots of great photos. Karibu.
DE
20-35 years of age | Experience level: over 5 safaris
We went to Tarangire and Ngorongoro-Crater and saw the Big Five in two days.
Really: I can only say it was quite fantastic! The two national parks are very nice and the tour was well done. We had an excellent Lodge. Our guide was great. He explained us a lot, asked for our wishes and he searched for special animals so that we saw the Big Five. And the price was totally adequate.
Every time again...
DE
20-35 years of age | Experience level: first safari
Great Experience
Many thanks to Philemon for organising a fantastic Killimanjaro Climb and Safari for us. I can highly recommend Aardvark as we received great support and he really cared for us in every detail.
Super friendly guy and everything in our whole trip went great!
CA
35-50 years of age | Experience level: first safari
Kilimanjaro Trek
As of this writing it's been a year since I was in Tanzania to climb Kilimajro. If you are thinking of attempting to summit, book it with Trek2Kili. You couldn't ask for a better trust worthy crew to climb with. Azizi and his crew are some of the nicest people and the most professional. The food was amazing, I had no issue with what was made it was all delicious! So please contact Azizi at Trek2Kili if you have any questions. They come highly recommend.
US
50-65 years of age | Experience level: first safari
The Trek2Kili staff went above and beyond, making this trip the experience of a lifetime.
The staff communication was easy, service was personable and excellent. The trip surpassed my expectations. The safari guides were very knowledgable, the lodges were amazing. The guides and porters on Kilimanjaro were kind, cheerful and welcoming. Tanzania is amazing, but it is these people that make me want return someday.
US
35-50 years of age | Experience level: first safari
A dream come true...better than I could have ever imagined!
This is a first-class tour company all the way! Everything is well-planned out and put into place to make the trip one of the most memorable ever. There is a very friendly and welcoming staff who works diligently to make sure the customer gets everything they need and then some! I highly recommend going through Trek2Kili when planning a climb up Kilimanjaro and/or a safari through Tanzania. This is certainly one of the most professional and hardest-working tour companies out there!
SE
50-65 years of age | Experience level: first safari
Experience of a lifetime
The communication at first was not that great because when we arrived at the airport there was no one to pick us up, we had to take a cab to our first hotel in Arusha. And when you arrive to a new country/ a new continent for the first time it is quite hard to know how everything is working and therefore scary not knowing if someone should or should not pick us up. We did not even know the name of is agent we only knew the name of the Swedish company TagAlong. We did not even have a phone or phone number to call stainbok adventures...
Also the communication was not that well when we traveled within Tanzania between the mainland and Zanzibar.
When we traveled to Zanzibar, we got left on the airport without any help in Arusha. And we had to fix everything by ourselves. We came to Arusha which stainbok adventures left us at, but later it showed that we had to switch airport to Kilimanjaro... The airplane was also 5 hours late. No one told us and we felt that people knew things they didn't tell us, we didn't get informed.
And also the flights between Zanzibar and Kilimanjaro, Zanzibar and Daar El Salam was under all critic. We had the wrong time on our tickets and we had to get help from our hotel manager Rasta, he fixed everything with help from Gidione.
However, when we got our guide Manuel in Arusha everything became so amazingly good. He took care of us, listen to what we wanted to see and do. His guiding was first class and we felt that we saw everything Tanzania had to offer. He made the safari excellent. We had some problems with the electricity at one of our hotels but Manuel help us with that.
We are all in all happy with our experience of Tanzania, Zanzibar and the safari. The problems however took down the grade of our expectations but it was such a wonderful trip and probably we will come back in the future, hopefully without any disruptions.
Best regards,
Ulf and Marie