IN
50-65 years of age | Experience level: first safari
Very much satisfied
Everything was good. Only next time we would like to do lion tracking after sunset.
SG
50-65 years of age | Experience level: first safari
Accommodating, responsive, helpful and friendly
To provide more info - type of activities and photo of the different accommodation of it business partners
IT
50-65 years of age | Experience level: 2-5 safaris
Exciting, professional, timing, flexible, assistance to customer
We started the Luitours services by airport pick up till airport drop off
Everything on time with very expert driver and tour guide
Friendly atmosfere and competent preparation on safari animals
To be recomended
Maurizio from italy
20-35 years of age | Experience level: 2-5 safaris
First Class Experience
The Ultimate African Safaris takes care of you from your booking. There is no back and forth with the Safari tour as have experienced with other tour companies. Honesty for is a key principle as its exhibited in their business.
I am a happy customer with their services. A tour company that goes beyond its mandate to cater for its guests.
20-35 years of age | Experience level: 2-5 safaris
Very professional and Knowledgable guides
Communication was Very inefficient, and accurately delivered.
QA
20-35 years of age | Experience level: over 5 safaris
Good experience
Good communications and service even my request was late they were able to manage the safari .
Thanks a lot
DE
35-50 years of age | Experience level: first safari
Everything worked exelent and we felt always save. Gerne wieder!
All good............................................................................................
DE
20-35 years of age | Experience level: over 5 safaris
Very well organized - from pick up to drop off
I was in Uganda as a solo woman traveller, so timing was very important to me. I was picked up at the airport on time and my driver also called the accommodation where he had to drop me off to make sure everything was okay.
I can recommend using Encounter Africa's services.
20-35 years of age | Experience level: first safari
Great Service all around
I booked with Amazing Memories 1.5 years in advanced and coming into it, I had the highest of expectations for my once in a lifetime trip. I wanted to see the wildebeest river crossing and see animals catching prey. Although I was two weeks too late to watch the river crossing, our guide Joseph made sure we saw the Big 5 in the Masai Mara within 2.5 days. We saw 3 leopards and 1 rhino up close! The service from Joseph was top notch and he was very knowledgeable in the animals, birds, plants, and Kenya in general. He knew where the animals will move to next and ensure we get the best view points for our photos. He has eyesight like my binoculars and is consistently on the ball.
The itinerary itself was a bit confusing because it had said we were getting unlimited game drives almost every day, but it didn't seem to be the case. There are set time slots during the day that game drives are designed/organised which did not allow for as much flexibility as I expected.
Email communications in the planning stage were relatively good. We were able to change the accommodation for some legs, and add extra days to the itinerary and costs would be adjusted. They sent through an information pack which was helpful to get you ready. It would be good if they included a warning very on dusty roads, so you can prepare for it.
The buffet at the accommodations were amazing, esp Lake Naivasha Sopa Lodge. Although for some reason we kept getting the furthest room from the reception area throughout the trip.
For our Serengeti leg, we got Santos as our driver from Migada Tours. He was always punctual, which I appreciated. He took us to see the lion's nest, hippo pool. We saw two leopards, one which walked right in front of our vehicle!
Overall, the package, service, organisation was great and turned out to be me and my partner's best holiday yet.
50-65 years of age | Experience level: first safari