US
35-50 years of age | Experience level: 2-5 safaris
Fast response, very reasonable price and excellent tour planning.
Over all our experiance is excellent. We worked with Robert and he gave us great service. He respond very quick and solve any problem or question we had with a reasonable time.
Our tour guide Aroni and Joel were very good. Robert and Aroni went out of their way to locate our missing luggage and bring to the park on the next day. They had to send someone back to the airport the next day. We were really treated as their guest and we are very thankful on that. What they did for us was more than what they have agreed to do for us.
Aroni was calm and he make sure we covered everything. In our opinion he was number one. I suggest you ask for him. He make sure your luggage are covered so they don't get dusty every time he loads it. He gave a true meaning to the "hakuna matata" saying. We had no worries while we were touring with him. He managed to help us see the big fives.
Robert helped as getting transportation on the extra day we had their in Nairobi. That was not part of the tour and he was even willing to send us someone to give us a city tour. Thanks for that too.
My only complain if any would be the hotel to be communicated better. They ask us pay and when we told them to call Robert. He took care of it right away. It seems like a communication gap between the hotel and victor who also work at the tour company. Victor apologized once he knew that he was wrong. Things like this could be irritating do be careful victor.
In general, we are very happy with the service and recommend this company to our friend and families with no hesitation.
Thanks for the job well done.
35-50 years of age | Experience level: over 5 safaris
Had no idea on what to do on my honeymoon they gave me best package to Seychelles
Communication was on time from the Travel consultant Nzisa and at the hotel services were in order .
FR
20-35 years of age | Experience level: first safari
Good communication, guide and accommodations, but need some improvements
1- Communication: fast and clear from the beginning till our arrival by Patricia.
It is better to have an intermediate (middle of safari) communication with the boss directly if in case we would like to clarify or modify Something. At the end of safari, the boss has a phone conversation, but it's the end of safari without really an effect on our safari.
2- Accommodations: Hotels were very nice. completely satisfied.
3- Guide: Very good at his job and could detect the animals very good. Very good driver. Not very communicative (part of the personality, so not a big deal). However, not very good at English. We had some difficulties to understand him or we need to repeat our questions in another way.
4- Safari tour: We had 7 days safari from Amboseli. The plan is nice and covers a lot of parks. HOWEVER, it misses early morning or late evening visits of the park, when in fact the animals are more active, rather than sleeping under bushes.
In fact, each day we were the last Jeep leaving the hotel to go to park (around 8am) or first one to return to the hotel (around 6:30pm). We entered the park, while seeing other jeeps coming back from pre-breakfast visit. For Amboseli and Masai Mara the guide told us it close at 6:30, however, online I checked and Masai Mara is open 24hrs. Couple of time we returned the hotel at the time when we exactly could see the actions (like lion was moving, éléphants were coming back, ...)
The last day, the guide told us there is no program and then I showed him that in our agenda it is written "pre-breakfast view". Then he agreed to have breakfast and leave hotel around 7am and have a short view (1.5hr).
This part is very important as watching animals sleeping during day is very close to our experience with Zoo. The point of safari is seeing animals in real action.
5- It would be great to have a binocular in the Jeep.
Thanks for the planning the tour. I recommend you for Safari, but with some modifications in the planning.
DE
20-35 years of age | Experience level: first safari
rememberable wildlife experience
- safari itself was great, saw all animals i wanted
- kilimanjaro hike was also good, but with sub contractor companies (not uhuru travel)
- organization of uhuru was not on point, i was left in the dark sometimes until a few hours before the trip.
-communications inbetween the tour operators was lackluster
still had a good time, would plan differently next time, i guess i got experiences equal to money spend, it was budget after all
first africa experience so dont know if this is standard procedure
US
35-50 years of age | Experience level: over 5 safaris
Another safari with safarihub
Remmy once again organized another safari for us this year, though this time we decided to spend a few days in Samburu. We could not fault anything as all went as planned. Many thanks Remmy and Safarihub team for once again coming through. As discussed during the debriefing we will consider going to Selous with you next year.
ES
Pleasant trip but need to be more organized
The whole trip was pleasant. The first day we stayed in a mention which has quite distance from the city centre, it's hard to get around without a car.
The next day when we got started, we've been informed to merge with another group which was totally fine but not really an upgraded as been told.
During the game drive, we've been driven to some certain spots where they normally saw big cats moving around. We tried to ask if we could drive to other spots but they were not really willing to do it. Our lodge was actually 30mins driving from Etosha park.
We've got a change for guides. The first one was much more passion. The second one was kind and nice but not very informative when we got the chance to see some wild animals.
If the service can be a bit more organized , I'll be more satisfied.
20-35 years of age | Experience level: 2-5 safaris
It was amazing.
The service was wonderful. They did their best for our satisfaction.
US
50-65 years of age | Experience level: first safari
Great Value for a Safari
The accommodations and food were far above our expectations. The game drives delivered on showing us a myriad of animals including cheetahs, leopards and lots of lions. The driving was good, but we weren’t given as much information about our itinerary or the animals as we wanted. The itinerary had us crisscrossing the country too much. I would have liked to have started at Amboseli, then spent more time in Masai Mara. The Lake Nakuru segment was too much driving and not worth while. But Karibu company went out of their way to make our experience enjoyable. I’d book with them again. For a budget safari, you get an amazing experience.
20-35 years of age | Experience level: 2-5 safaris
Masai Mara 2 days trip with a great guide
The communication between the agency and me was quite difficult and I didn't get much information before the tour took place, for example how to pay, accommodation, what to take, etc. despite asking about this. I booked last minute but these are essential information that should be easily provided. For example I was only told upon arrival that I'm sharing a tent with another person who was snoring all night and our zipper to the bathroom didn't work so we couldn't use it. But all in all I think it was definitely good value for the price and our guide Joshua was a very good and knowledgeable guide so I'd recommend him!
35-50 years of age | Experience level: over 5 safaris