US
Energetic, accommodating and making it work.
We took the 4 day safari, and were pleased when we arrived to be upgraded to the Honeymoon Cabin. The room was large and comfortable, the bathroom modern and looked recently renovated. A hot tub was on the porch, as well as an outdoor shower. The camp was quiet, bordered by woods. All the members of the small staff were friendly and went out of their way to make sure we were comfortable. We took three safari tours in Kruger, as well as a tour of the beautiful Blyde Canyon area. Each guide on the safari was different, but we thought Jaden was definitely the best and was very knowledgeable about the wildlife and where to get the best sightings. The staff went out of the way to accommodate my vegan diet, however I would suggest that they offer all guests more locally produced fresh fruits and veggies. I was frustrated to see beautiful avocados and oranges being sold on the streets, but none being served. I would have much preferred having a nice fruit or avocado salad instead of "fake" meat. Also a fresh piece of fruit in every ones breakfast box (as other camps offered) would have been nice instead of a cake/muffin. Juice with a high sugar content can't replace fresh fruit.
20-35 years of age | Experience level: 2-5 safaris
Great Safari
The guide was good, food was great and we saw lots of animals. The owner told us to meet at 7am which meant a 5am start for us as we were travelling to Arusha that morning. When we arrived we were told we wouldn't be leaving till 8.30am, he had just assumed we would be late so that was frustrating. Other than that great safari.
BE
20-35 years of age | Experience level: first safari
Everyone was very professional and making sure everyone is having a good time.
This was the first real safari I ever did and I had an amazing time.
Our guide in Masai Mara & the one in Naivasha were very professional and took really good care of us.
Everything was very well organised and there were no problems at all.
I had a great experience!
CN
20-35 years of age | Experience level: 2-5 safaris
Professional, Budget Friendly and Exquisite
Thanks alot To Kaylan Tours and Travel for Organizing our Holiday vacation trip for me and my Wife From Ningbo, China To Kenya. They Professionally handled our Itinerary and Hotel bookings.
They are among the Best in the Industry.
FI
20-35 years of age | Experience level: first safari
Good Customer Relationship
We took a 5 days safari last year in November. We were a group of 10 pax and everything was planned smoothly, though we had a small hitch with one of the vehicles but it was George and John quickly fixed it. I loved walking up to the sight of Mt. Kilimanjaro! We were dropped at Diani at the end of the trip and Judy kept checking on us the entire time. I totally recommend.
Awesome
I receipt my booking receipts on time and where there was delay it was quickly communicated
IN
65+ years of age | Experience level: first safari
Good experience!!
We were taken care by Simba Africa during our trip to Entebbe, Uganda. Had a very good time. They organised a three day tour. Quite a good one. We added a trip to Mboro national park. Tony the driver cum guide was a real hooky good fellow. Had an impressive knowledge of birds and the places. He was very courteous, polite and respectful. He showed us good places. Most interesting and impressed be was the birds and animals he showed and explained. We carry good memories of the trip. Lake heights was a very good hotel and comfortable. Though initially there was a hot water problem the staff looked after us well. The chef was a wonderful chap. He discussed daily the menu and made lively food. He made us very nice homely Indian food. The stay was very good and homely! Worth the stay!!
SG
50-65 years of age | Experience level: first safari
Would use Natural World Kenya Safaris again
Everything from booking to pick up to the actual safari went very smoothly. Every person I came in contact with was very professional and courteous. I was able to customize my tour to my convenience. The guides were knowledgeable and friendly and assured everyone's safety. Natural World Kenya Safaris will be my first point of contact for a safari on my next trip to Kenya.
20-35 years of age | Experience level: first safari
Amazing 3 day Tour
We booked a 3 day tour for a couple based on recommendations from a friend to visit Uganda.
The booking process was easy, however leading up to the tour, before departing our home country, we needed to request our itinerary, and when it was sent, we were really advised of how the guide / tour worked.
On arrival, we were greeted by our Guide Hannington. We then discovered our guide would be with us the whole time, which was a delightful surprise.
We have nothing but wonderful things to say about Hannington. His knowledge of the area, and the wider Uganda and Rwanda, along with his friendly personality made it such a pleasure to spend 3 days with him.
Once in Uganda we learned of all the amazing places to visit however sadly our flights and schedule were booked- our only feedback would have been great to know in advance all the other options to add on, as we could have spent 7 days in Uganda instead of 3.
We highly recommend requesting Hannington as your guide if you can - absolutely amazing!
20-35 years of age | Experience level: first safari
Natural World Kenya Safaris is very accommodating, good service!
Very nice, easy to contact, accommodating on consumer's needs.